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Play - Off Ticket information 24-25 (home leg sold out bar unsold season ticket seats)

cliveclive
edited 3:59PM in Match Day Travel

With a busy few days ahead, make sure you are play-off ready!

Please note that the dates of the play-off semi-finals are yet to be confirmed and will only be finalised following Saturday’s final-day results. 

Supporters should be aware that the quickest and easiest way to purchase tickets is online. Should fans have any issues or queries, the quickest way to get a response will be by emailing tickets@cafc.co.uk. 

The Ticket Office will remain closed for in-person purchases until two days before the home leg.

Play-off semi-final ticket information: home leg

Supporters can guarantee priority access to tickets for the home leg of the semi-final with a 2025/26 season ticket. Click here to purchase yours now.

On sale timings

Sunday, May 4th at 11am: Tickets go on sale to 2024/25 season ticket holders, 2025/26 season ticket holders and Valley Gold members* who can purchase up to four tickets per person until tickets go on general sale. 2024/25 season ticket seats will be held until 11am on Tuesday, May 6th.

Monday, May 5th at 11am: Tickets go on general sale, at which point supporters can purchase up to six tickets per person. At this point season ticket holders and Valley Gold members* can purchase two additional tickets.

Any remaining seats will be released for general sale at 11am on Tuesday, May 6th.

*Please note that Valley Gold members will only qualify if they purchased their current membership before Wednesday, April 30th.

Pricing

Tickets will be priced at the club’s silver ticketing prices, starting at £25 for adults. 

Sales method

  • Online: From 11am on Sunday, May 4th (available for 24 hours)
  • By phone: On 03330 14 44 44 from 11am to 4pm on Sunday, May 4th and 11am to 4pm on Monday, May 5th and standard hours from Tuesday onwards
  • In-person: Two days before the home leg is played should any tickets remain 

Valley Express

Valley Express tickets will go on sale at 11am on Sunday, May 4th at £16 per person. 

Reserving your season ticket seat

2024/25 season ticket holders can reserve their seat by following the below steps:

  1. Log in to your ticketing account
  2. Click on your name in the top-right corner
  3. Select ‘reservations’
  4. Choose the seat(s) you'd like to purchase for the match
  5. Select the ‘confirm reservations’ button and the tickets will be placed in your basket to purchase. 

Play-off semi-final ticket information: away leg

Tickets for the play-off semi-final away leg will go on priority sale online and over the phone from 11am on Monday, May 5th.

The ticketing priority information will be confirmed on the club’s website over the weekend.

With limited tickets likely to be available for the semi-final away leg, the club will host a screening of the away leg at The Valley. Tickets for the screening will also go on sale at 11am on Monday, May 5th.

Get play-off ready

Below are some key things to prepare ahead of tickets going on sale:

  • Make sure you have a Fan ID - in the event that the home leg goes on restricted sale, the club will only be able to sell to supporters with a Fan ID 
  • You can find your Fan ID on your season ticket, any ticket confirmation email or on your online account if you log in with your email
  • If you don’t have a Fan ID, visit booking.cafc.co.uk and click 'register'
  • Make sure you've linked your friends and family to your account to aid the process if purchasing on their behalf
  • Make sure you know how many loyalty points you have - you can see this by simply logging into your ticketing account (loyalty points for 205/26 season tickets will not count for the play-off semi-finals)
https://www.charltonafc.com/news/get-play-ready
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Comments

  • Off_itOff_it
    So, just two categories for sale then, 1 -Season tickets holders and VG, 2 - general sale
  • Covered EndCovered End
    Off_it said:
    So, just two categories for sale then, 1 -Season tickets holders and VG, 2 - general sale
    Yes for the home leg.
  • fenaddickfenaddick
    Same system as 2019 
  • Fanny FanackapanFanny Fanackapan
    Let's hope Royal Mail are on the ball with purchases from the 4th & 1st leg matches on the 10th. At least buying online means printing out at home is an option. If the away leg is on the 10th and IF it's in Stockport, some fans might travel on Friday 9th. 

    Wonder whether staff might be at The Valley for personal collection of tickets if that's the case. Think we'd go for the collection option .
  • fenaddickfenaddick
    Fanny Fanackapan said:
    Let's hope Royal Mail are on the ball with purchases from the 4th & 1st leg matches on the 10th. At least buying online means printing out at home is an option. If the away leg is on the 10th and IF it's in Stockport, some fans might travel on Friday 9th. 

    Wonder whether staff might be at The Valley for personal collection of tickets if that's the case. Think we'd go for the collection option .
    Given they’ve suspended other sales via the ticket office for the week I think they’ll be expecting most to collect for the away leg 
  • CroydonCroydon
    I can't see the reservations bit anywhere to keep our season ticket seats. Anyone been able to do it?
  • nagAddicknagAddick
    Croydon said:
    I can't see the reservations bit anywhere to keep our season ticket seats. Anyone been able to do it?
    Tried to do this earlier but also couldn’t see it. 
  • Siv_in_NorfolkSiv_in_Norfolk
    Should Valley Gold membership appear somewhere when logged on to cafc.co.uk? 

    I don't see it on my profile or under memberships when in the ticketing section of the site 
  • shine166shine166
    Siv_in_Norfolk said:
    Should Valley Gold membership appear somewhere when logged on to cafc.co.uk? 

    I don't see it on my profile or under memberships when in the ticketing section of the site 
    Mines not linked yet, having to try and sort today. 
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  • cliveclive
    Siv_in_Norfolk said:
    Should Valley Gold membership appear somewhere when logged on to cafc.co.uk? 

    I don't see it on my profile or under memberships when in the ticketing section of the site 
    shine166 said:
    Siv_in_Norfolk said:
    Should Valley Gold membership appear somewhere when logged on to cafc.co.uk? 

    I don't see it on my profile or under memberships when in the ticketing section of the site 
    Mines not linked yet, having to try and sort today. 
    Valley Gold membership does not show anywhere on the the ticket site when logged in, never has done.
  • BedsaddickBedsaddick
    clive said:
    Siv_in_Norfolk said:
    Should Valley Gold membership appear somewhere when logged on to cafc.co.uk? 

    I don't see it on my profile or under memberships when in the ticketing section of the site 
    shine166 said:
    Siv_in_Norfolk said:
    Should Valley Gold membership appear somewhere when logged on to cafc.co.uk? 

    I don't see it on my profile or under memberships when in the ticketing section of the site 
    Mines not linked yet, having to try and sort today. 
    Valley Gold membership does not show anywhere on the the ticket site when logged in, never has done.
    So if it’s not linked how can you buy tickets online being a ValleyGold member in the first phase ? 
    I presume I will have to buy them over the phone ? 
  • cliveclive
    Bedsaddick said:
    clive said:
    Siv_in_Norfolk said:
    Should Valley Gold membership appear somewhere when logged on to cafc.co.uk? 

    I don't see it on my profile or under memberships when in the ticketing section of the site 
    shine166 said:
    Siv_in_Norfolk said:
    Should Valley Gold membership appear somewhere when logged on to cafc.co.uk? 

    I don't see it on my profile or under memberships when in the ticketing section of the site 
    Mines not linked yet, having to try and sort today. 
    Valley Gold membership does not show anywhere on the the ticket site when logged in, never has done.
    So if it’s not linked how can you buy tickets online being a ValleyGold member in the first phase ? 
    I presume I will have to buy them over the phone ? 
    It is linked, but does not display on website.
  • SE9toDA2SE9toDA2
    Valley gold is not directly linked to the ticket system.

    They manually update the ticket system to update a valley gold indicator so it is possible that a valley gold discount or valley gold membership for priority tickets is not active on the ticket system 

    They do cross check both systems on a regular basis but it is possible for them to be out of sync in which case you would have to phone the ticket office and get them to check your eligibility on the valley gold system. This is more likely to affect people who are new to valley gold
  • CroydonCroydon
    edited May 2
    OhMyGodden said:
    Croydon said:
    I can't see the reservations bit anywhere to keep our season ticket seats. Anyone been able to do it?
    Why would it let you reserve and purchase a ticket when they're not on sale yet? Read it through properly!
    Ah I assumed you could reserve it (not buy) before they went on sale, to stop someone buying your seat when the window opens.

    Not really a reservation in this case then, is it.
  • valleynick66valleynick66
    Croydon said:
    OhMyGodden said:
    Croydon said:
    I can't see the reservations bit anywhere to keep our season ticket seats. Anyone been able to do it?
    Why would it let you reserve and purchase a ticket when they're not on sale yet? Read it through properly!
    Ah I assumed you could reserve it (not buy) before they went on sale, to stop someone buying your seat when the window opens.

    Not really a reservation in this case then, is it.
    Isn’t it reserved until the end of the window on your behalf ie no action needed? 
  • Peter_GPeter_G
    edited May 2
    SE9toDA2 said:
    Valley gold is not directly linked to the ticket system.

    They manually update the ticket system to update a valley gold indicator so it is possible that a valley gold discount or valley gold membership for priority tickets is not active on the ticket system 

    They do cross check both systems on a regular basis but it is possible for them to be out of sync in which case you would have to phone the ticket office and get them to check your eligibility on the valley gold system. This is more likely to affect people who are new to valley gold
    I renewed my ST yesterday. At one stage of the process, (before I went to the payment section) it said at the top of the screen that my Valley Gold discount was being automatically applied, and in the final confirmation the £15 discount was included. 
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  • shine166shine166
    clive said:
    Siv_in_Norfolk said:
    Should Valley Gold membership appear somewhere when logged on to cafc.co.uk? 

    I don't see it on my profile or under memberships when in the ticketing section of the site 
    shine166 said:
    Siv_in_Norfolk said:
    Should Valley Gold membership appear somewhere when logged on to cafc.co.uk? 

    I don't see it on my profile or under memberships when in the ticketing section of the site 
    Mines not linked yet, having to try and sort today. 
    Valley Gold membership does not show anywhere on the the ticket site when logged in, never has done.
    No, but when you buy a ST or similar, the VG discount is automatically added... mine isn't so it hasnt been linked yet.without it being linked il also not be able to by tickets on Sunday. 
  • shine166shine166
    Peter_G said:
    SE9toDA2 said:
    Valley gold is not directly linked to the ticket system.

    They manually update the ticket system to update a valley gold indicator so it is possible that a valley gold discount or valley gold membership for priority tickets is not active on the ticket system 

    They do cross check both systems on a regular basis but it is possible for them to be out of sync in which case you would have to phone the ticket office and get them to check your eligibility on the valley gold system. This is more likely to affect people who are new to valley gold
    I renewed my ST yesterday. At one stage of the process, (before I went to the payment section) it said at the top of the screen that my Valley Gold discount was being automatically applied, and in the final confirmation the £15 discount was included. 
    That's just a general addition to the checkout, same notification was on mine but no discount 
  • Dansk_RedDansk_Red
    Mine worked OK 
  • NorthheathAddickNorthheathAddick
    Anyone know if there are plans in place to beam back (on sky) the away leg at The Valley,like Wrexham game the other week 
  • Dansk_RedDansk_Red
    It states there will be in the OP, tickets on sale on Monday
  • Siv_in_NorfolkSiv_in_Norfolk
    shine166 said:
    clive said:
    Siv_in_Norfolk said:
    Should Valley Gold membership appear somewhere when logged on to cafc.co.uk? 

    I don't see it on my profile or under memberships when in the ticketing section of the site 
    shine166 said:
    Siv_in_Norfolk said:
    Should Valley Gold membership appear somewhere when logged on to cafc.co.uk? 

    I don't see it on my profile or under memberships when in the ticketing section of the site 
    Mines not linked yet, having to try and sort today. 
    Valley Gold membership does not show anywhere on the the ticket site when logged in, never has done.
    No, but when you buy a ST or similar, the VG discount is automatically added... mine isn't so it hasnt been linked yet.without it being linked il also not be able to by tickets on Sunday. 
    Did you get it sorted? I got an email back confirming what Clive said re: VG nkt showing on cafc.co.uk.  She said she'd double check ticketing had my details. 
  • twiggyaddicktwiggyaddick
    Me and the boy will be doing the home leg and will probably do the beam back at the valley for the away leg...girls are too young for the 7:45 KO

    If we get to the final, the missus and therefore the two young girls will becoming along, not so easy getting 5 tickets but my own fault for going on about the 2019 playoff final for the last 6 years.
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