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How do you contact Player if you can't log in?

PrincessFiona
PrincessFiona Posts: 5,516
edited August 2012 in General Charlton
V angry. Spent 45 mins. Logged in during the weekend to check I still could and that I'm signed up til Dec 12

Comments

  • Stig
    Stig Posts: 29,296
    Try phoning Steve Jones ;-)
  • QatarNapsy
    QatarNapsy Posts: 998
    Can't even get in long enough to sign in.......it just closes down on me.
  • PrincessFiona
    PrincessFiona Posts: 5,516
    It just keeps going back to the log in page
  • jimmymelrose
    jimmymelrose Posts: 9,878
    Write below what you want to say and I'll copy and paste it in for you!

    I need your name and e-mail address though. Send it to my inbox if you prefer.

    I'll check back here in 10 mins.
  • Stu_of_Kunming
    Stu_of_Kunming Posts: 17,156
    Under the 'Contact us' section, link is at the bottom of the page.
  • Miserableoldgit
    Miserableoldgit Posts: 21,458
    www.cafc.co.uk
  • johnbaker
    johnbaker Posts: 94
    jb_charl36
    email is john_baker@live.co.uk

    Can log in but no commentary available!
  • PrincessFiona
    PrincessFiona Posts: 5,516
    Cheers. Have sent a message. Didn't see the 'contact us' through the red (appropriate!) mist!
  • EastStand
    EastStand Posts: 4,111
    Have you all made sure that you have the latest version of flash player?

    http://get.adobe.com/flashplayer/

    Follow that link and update. It MIGHT solve some of your problems.
  • Miserableoldgit
    Miserableoldgit Posts: 21,458
    Charlton Athletic FC ‏@CAFCofficial
    People asking about commentary on #CAFC Player. It's working for me here but would advise trying a different browser if having problems (IL)

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  • jimmymelrose
    jimmymelrose Posts: 9,878
    johnbaker said:

    jb_charl36
    email is john_baker@live.co.uk

    Can log in but no commentary available!

    Your message was successfully sent!
  • JorgeCosta
    JorgeCosta Posts: 1,035
    Same problem here. Tried different browsers.
  • Matt_Wright
    Matt_Wright Posts: 122
    Sorry for anyone having problems with CAFC Player. If you're having issues, the best contact for Perform is customerservices@performgroup.com.

    Problems are often resolved by having the latest update for Flash and trying other browsers. Chrome usually works the best.

    Unfortunately, the live matchday centre (live league table/stats/other scores etc), which is managed by the Press Association, isn't currently working. We hope this will be resolved asap.

    I should stress that none of the above is managed by the club.
  • Miserableoldgit
    Miserableoldgit Posts: 21,458
    Charlton Athletic FC ‏@CAFCofficial
    If anyone's still having CAFC Player commentary issues, try clicking on the 'Charlton Live' story in the 'Latest news' section (MW) #cafc
  • Matt_Wright
    Matt_Wright Posts: 122
    Another option is to try clicking on the 'Charlton Live' story at the top of the 'Latest news' section of CAFC Player - I've set it up so that will also link to the commentary.
  • Stuart_the_Red
    Stuart_the_Red Posts: 1,920
    PrincessFiona said:

    It just keeps going back to the log in page

    Mine kept doing that, but then I noticed that There was a small welcome message in the top left corner. I was then able to click on the usual links and away I went.
  • oohaahmortimer
    oohaahmortimer Posts: 34,376
    He posts on here occassionally

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