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O2 hell

kimbo
kimbo Posts: 3,002
edited November 2014 in Not Sports Related
After 4 weeks of waiting 02 finally cancelled my order for iPhone 5s. So looks like I will have to buy a 6. Any network better than others in term of customer service or are they all shite like 02?

Comments

  • AFKABartram
    AFKABartram Posts: 57,923
    Why did they cancel?
  • DaveMehmet
    DaveMehmet Posts: 21,644
    kimbo said:

    After 4 weeks of waiting 02 finally cancelled my order for iPhone 5s. So looks like I will have to buy a 6. Any network better than others in term of customer service or are they all shite like 02?

    You've been lucky. I've got one as a work phone, absolute crap.
  • Talal
    Talal Posts: 11,527
    Never had a problem with o2 in 12 years. Don't buy an iPhone.
  • ShootersHillGuru
    ShootersHillGuru Posts: 50,669
    My iPhone 5S is fine.
  • Bryan_Kynsie
    Bryan_Kynsie Posts: 2,179
    Talal said:

    Never had a problem with o2 in 12 years. Don't buy an iPhone.

    I would concur that iPhone gets worse every time there's a new version as Apple concentrate on bright colours and graphics aimed at kids at the expense of features that might be useful to business users (call forwarding not working for 9 months was a good example).
  • IAgree
    IAgree Posts: 1,839
    I have an iPhone, Mac mini, ipad and iPad mini and love 'em all!

    That said Steve Jobs would have thrown the Apple Watch back at the designers-Expensive and lacking functionality. Don't like the new Iphone Six as it ts just too big.

    The customer services of all phone companies I have been with since getting my first phone in 1994 have all been dreadful.
  • cafcnick1992
    cafcnick1992 Posts: 7,462
    The screens on Samsung devices in my mind are just so superior to those that iPhone's wield.

    Also to have a 720p screen on your flagship device in 2014 is a bit of a joke.
  • kimbo
    kimbo Posts: 3,002
    Cancelled because not in stock as I wanted a 5s 64g. And after 4 weeks of promise .Love iphone would not get anything else. My question is more about network should I stick with 02
  • oohaahmortimer
    oohaahmortimer Posts: 34,253
    Stick with o2
    i've just moved my wife across to 02 from vodafone
    been dealing with '3' for dongle and they've been ok ish
    EE are the original bucket shop

  • CAFCsayer
    CAFCsayer Posts: 10,256
    kimbo said:

    Cancelled because not in stock as I wanted a 5s 64g. And after 4 weeks of promise .Love iphone would not get anything else. My question is more about network should I stick with 02

    Move to Tesco mobile... Cheap as anything, customer service spot on and you use O2 and some other firms signal (got a feeling it's T-Mobile). Can't knock it.

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  • paulie8290
    paulie8290 Posts: 23,345
    Thought this was about Andy Murray he just had some 02 Hell
  • Carter
    Carter Posts: 14,285
    EE are bad, Vodafone decent coverage same as O2 by and large. T-Mobile very patchy. 3 I wouldn't bother with.

    As far as customer service goes they are all much of a muchness. If you want something done email the chief exec with a well written email. Same with sky, BT, Virgin and talktalk
  • Im_Jordans_Cousin
    Im_Jordans_Cousin Posts: 449
    Andy Murray is a cunt
  • Wheresmeticket
    Wheresmeticket Posts: 17,304
    edited November 2014
    .
  • buckshee
    buckshee Posts: 7,869
    edited November 2014

    I'm with IJC on this one. Brilliant result tonight.
    Im_Jordans_Cousin said:

    Andy Murray is a

  • soapy_jones
    soapy_jones Posts: 21,418
    edited November 2014
    Been with O2 or BT Cellnet as was since 1986. Fuck me that's 28 years!!!!! The first phone was in my Carlton Voyager estate. Had a dirty great radio box in the back, the handset lit up like a spaceship on the car dashboard in it's snazy holder, thought it was the dogs danglies.
  • Greenie Junior
    Greenie Junior Posts: 3,881
    Not long been with O2 and they've been good so far. Was with EE and they're terrible. Customer service over the phone and in the shop was awful aswell.
  • EastTerrace
    EastTerrace Posts: 3,964
    Does anyone use O2 Priority and download the £50 of £500 Currys/PC World code recently?

    I missed out by a couple of hours and if someone doesn't need it I'd love to give it a good home!

  • Ormiston_Addick
    Ormiston_Addick Posts: 8,817
    Interesting that people have so many different perceptions of mobile network - a lot will depend on the quality of signal they receive in their own home/office/transport route but the stats say.....

    http://blogs.which.co.uk/technology/phone-networks/ee-the-best-network-for-4g-coverage-but-vodafone-is-the-fastest/

    No surprise that 3 has the worst network - but their 3G users get all-you-can-eat data so speed is not the main game for them anyway.
  • Dave2l
    Dave2l Posts: 8,880
    You will get good praise and criticism of every network.

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  • kimbo
    kimbo Posts: 3,002
    Maybe will go back to O2 just never buying on line again
  • ChiAddick
    ChiAddick Posts: 1,781
    I was with O2 but changed to EE. Coverage i find is worse in the bexleyheath area. Not had any problems with customer service though.
  • cafcfan
    cafcfan Posts: 11,210
    IAgree said:

    I have an iPhone, Mac mini, ipad and iPad mini and love 'em all!

    That said Steve Jobs would have thrown the Apple Watch back at the designers-Expensive and lacking functionality. Don't like the new Iphone Six as it ts just too big.

    The customer services of all phone companies I have been with since getting my first phone in 1994 have all been dreadful.

    Ha! Reminded me of this tee-shirt.....


    image
  • colthe3rd
    colthe3rd Posts: 8,486
    Talal said:

    Don't buy an iPhone.

    An important life lesson tbf.
  • cafcfan
    cafcfan Posts: 11,210
    colthe3rd said:

    Talal said:

    Don't buy an iPhone.

    An important life lesson tbf.
    Indeed. There's stuff out there that is so so much better now. The King is dead.

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