Ticket office staff doing their best - go easy on them, please
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Pmsl - I forgot about the communist bit. Still to this day the funniest CL commentseth plum said:
Harsh.cabbles said:
Saturdays at the Valley are nothing to do with you VG as you're too busy 'coaching kids' and shooting anyone who comes near your disabled mother. Stay out of itValleyGary said:I can only decide on how i feel about the ladies working the ticket office once ive seen what they look like.
They only get shot if they're communists.0 -
couple of blondies that are worth one Gaz.ValleyGary said:I can only decide on how i feel about the ladies working the ticket office once ive seen what they look like.
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At ticket office now trying to buy a ticket for tomorrow. 40 people in queue but in 10 mins only 1 customer dealt with.0
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Current estimates are that about 15% are affected, which equates to around 1500 season tickets. It could be more, or a few less. Ticket office have said "hundreds". It would appear that a third to a half are dealing with theirs today or did so yesterday, but that wil still mean chaos I think tomorrow...CharltonPete said:Does anyone know how many season ticket holders this affects?
Can see this being a bit of a nightmare on Saturday if it is several hundred or is it over a thousand?0 -
I need to go back and re-read that thread, the maddest thing I've ever seen on here.cabbles said:
Saturdays at the Valley are nothing to do with you VG as you're too busy 'coaching kids' and shooting anyone who comes near your disabled mother. Stay out of itValleyGary said:I can only decide on how i feel about the ladies working the ticket office once ive seen what they look like.
Has that fella been back since ?0 -
You should be sorted in 7 hours then. Just before it closes at 8pm.Red_in_SE8 said:At ticket office now trying to buy a ticket for tomorrow. 40 people in queue but in 10 mins only 1 customer dealt with.
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So if there's a 1,000 tomorrow at 10 mins each, they should have their S/T's sorted in time for kick off.
That's the KO against Hull on August 22nd.
No only joking, it would only take until Monday tbf.3 -
Its probably @Fiiish up the front just to piss you off.Red_in_SE8 said:At ticket office now trying to buy a ticket for tomorrow. 40 people in queue but in 10 mins only 1 customer dealt with.
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Now you mention it, there was bloke up front holding about 50 flags.ValleyGary said:
Its probably @Fiiish up the front just to piss you off.Red_in_SE8 said:At ticket office now trying to buy a ticket for tomorrow. 40 people in queue but in 10 mins only 1 customer dealt with.
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young lad at the ticket office was efficient and polite.
the amount of moaning in the queue was quite funny.0 -
why? After work today I'm going from Canary Wharf DLR to Lewisham, train to Charlton, queue up for who knows how long, train from Charlton to Charing X or Cannon Street and then train to Battle. I'm normally home about 6.15pm. Probably be home about two hours later tonight.Macronate said:young lad at the ticket office was efficient and polite.
the amount of moaning in the queue was quite funny.
Think I'm entitled to a bloody moan.
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you had to be there.0
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So I get the impression that despite phoning yesterday and being told to collect from the North Stand Ticket Office tomorrow it is not simply give name(s) & addresses be given reprints and off you go?
Looks like an early start from Northants tomorrow.
The club's website makes mention that there is a problem an explanation which surely must be available by now from senior management would be welcome to us the fans and those who are dealing with us face to face from the ticket office. The longer they don't the more irritating it can become in some peoples' minds.
Agree don't have a pop at those at the window it's not their fault!4 -
I'd get the DLR to Greenwich Large and get the train from there. It'll be a lot quicker.LargeAddick said:
why? After work today I'm going from Canary Wharf DLR to Lewisham, train to Charlton, queue up for who knows how long, train from Charlton to Charing X or Cannon Street and then train to Battle. I'm normally home about 6.15pm. Probably be home about two hours later tonight.Macronate said:young lad at the ticket office was efficient and polite.
the amount of moaning in the queue was quite funny.
Think I'm entitled to a bloody moan.0 -
I went down around 10.15 today.
About eight people in the queue ahead of me.
Two widows were open and a third opened soon after.
Of those waiting three were moaning to each other. You know the sort, the one's who start moaning as soon as we kick off on Saturday. The sort who looked like they got dressed in the dark in a charity shop and their head hadn't seen a comb for a fortnight.
My purchase of three tickets for QPR was dealt with efficiently and politely by a charming young lady.
10/10 to the box office.
0/10 the sad old farts.
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Is VOTV on sale already ?mistrollingin said:You know the sort, the one's who start moaning as soon as we kick off on Saturday. The sort who looked like they got dressed in the dark in a charity shop and their head hadn't seen a comb for a fortnight.
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Now that made me chuckle.PL54 said:
Is VOTV on sale already ?mistrollingin said:You know the sort, the one's who start moaning as soon as we kick off on Saturday. The sort who looked like they got dressed in the dark in a charity shop and their head hadn't seen a comb for a fortnight.
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i was there around the same time, probably the same lot, hence my comment above.mistrollingin said:I went down around 10.15 today.
About eight people in the queue ahead of me.
Two widows were open and a third opened soon after.
Of those waiting three were moaning to each other. You know the sort, the one's who start moaning as soon as we kick off on Saturday. The sort who looked like they got dressed in the dark in a charity shop and their head hadn't seen a comb for a fortnight.
My purchase of three tickets for QPR was dealt with efficiently and politely by a charming young lady.
10/10 to the box office.
0/10 the sad old farts.
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Doh ! Must be having a blond moment. What you said is what I normally do for night games but for some reason I'd forgotten that and was going to go to Lewisham. Thanks for reminding me !!Brendan_O_Connell said:
I'd get the DLR to Greenwich Large and get the train from there. It'll be a lot quicker.LargeAddick said:
why? After work today I'm going from Canary Wharf DLR to Lewisham, train to Charlton, queue up for who knows how long, train from Charlton to Charing X or Cannon Street and then train to Battle. I'm normally home about 6.15pm. Probably be home about two hours later tonight.Macronate said:young lad at the ticket office was efficient and polite.
the amount of moaning in the queue was quite funny.
Think I'm entitled to a bloody moan.
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You are in the entertainment industry. It involves selling tickets in order to raise money. It should be a priority to do it efficiently and not piss off your customers.
Being polite is no more than you have a right to expect from anyone in a front line customer service role. Especially when they are on the back foot because someone has cocked up. Someone has made a major hooly out of something basic and that being so, the person responsible should be held to account. These stories seem to me to be symptomatic of a lack of leadership. Reflects poorly on our club.6 -
Are there tickets on sale on the day ?0
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Yes, but I'd get there early mate.000__Jaaaaay__000 said:Are there tickets on sale on the day ?
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Yes, to red card holders.000__Jaaaaay__000 said:Are there tickets on sale on the day ?
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The youthful fellow who dealt with me this morning was very pleasant indeed. I also did not hear any abuse or excessive moaning to the window staff at all. Some of us in the queue were certainly having a 'tut and sheesh' type of conversation because a) we all had the ticket stress in common, and b) we were bored and had to talk about something.
Indeed with the lady who I was chatting to, the conversation then went on to healthy eating, vegetarianism (!), the Dagenham and Redbridge game and so on.0 -
So this wasn't you Seth ?mistrollingin said:I went down around 10.15 today.
Of those waiting three were moaning to each other. You know the sort, the one's who start moaning as soon as we kick off on Saturday. The sort who looked like they got dressed in the dark in a charity shop and their head hadn't seen a comb for a fortnight.
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Might just be me I accept but when one spends several hundred pounds, and even into the thousands if more than one season ticket is purchased, it really is NOT unreasonable to expect the items one has paid for to be delivered in good time.
Someone at the Club needs to be accountable to the affectedfans"customers" and if the CEO does not want to be belittled as little more than a decorative piece of fluff to appease the neanderthals then it really should be her.11 -
I arrived just before mid-day. Then left my son in the queue whilst I bogged off to Sainsbury's and the M&S money machine.Covered End said:
So this wasn't you Seth ?mistrollingin said:I went down around 10.15 today.
Of those waiting three were moaning to each other. You know the sort, the one's who start moaning as soon as we kick off on Saturday. The sort who looked like they got dressed in the dark in a charity shop and their head hadn't seen a comb for a fortnight.
My window of moaning opportunity was therefore reduced to about twenty minutes!
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think KM should pop round and apologize in person ;-))0
