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Wolves tickets by post

lancashire lad
lancashire lad Posts: 15,708
in General Charlton
I ordered our tickets on line last Thursday and they hadn't arrived by this morning so I phoned the club. Apparently the lady that deals with away tickets is off ill and so there is a bit of a backlog which they are doing their best to get mailed out 1st class. I was advised that if I didn't receive the tickets by Friday to phone again and they would arrange for me to pick them up at Wolves.

Comments

  • Ross
    Ross Posts: 4,420
    So one lady is off sick and the whole mailing system fails? Is she the only one who knows how to use the franking machine?
  • lancashire lad
    lancashire lad Posts: 15,708
    I didn't mean my post to be critical but just informative, I expect CAFCis like many offi es these days and runs on minimum staffing
  • roseandcrown
    roseandcrown Posts: 7,593
    lancashire lad said:

    I ordered our tickets on line last Thursday and they hadn't arrived by this morning so I phoned the club. Apparently the lady that deals with away tickets is off ill and so there is a bit of a backlog which they are doing their best to get mailed out 1st class. I was advised that if I didn't receive the tickets by Friday to phone again and they would arrange for me to pick them up at Wolves.

    Exact thing happen to me and to be honest the lady on the phone was pretty rude when I did call.

  • Clem_Snide
    Clem_Snide Posts: 11,809
    Thanks for that. I ordered mine Saturday evening and was expecting them to turn up today. Usually arrive pretty quickly.

    Will chase them later in the week if nothing shows up.
  • Curb_It
    Curb_It Posts: 21,272
    We only need one person working on the away tickets. Cue Oohahh.
  • Lincsaddick
    Lincsaddick Posts: 32,493
    ordered mine on the dog n bone yesterday at 10 o'clock a.m . .. arrived this a.m @ 10.30
  • roseandcrown
    roseandcrown Posts: 7,593
    Lincsaddick said:

    ordered mine on the dog n bone yesterday at 10 o'clock a.m . .. arrived this a.m @ 10.30

    Yeah seems it is only online tickets with have the issue.

    I was told that the person who does on line tickets was off ill and that the person on the phone could not tell me if my ticket had been sent out or not as only 1 person deals with it.
  • Covered End
    Covered End Posts: 52,272
    edited August 2015
    They really need to employ more people. It's not productive, for the few they have, to be spending their time, answering queries, that would not have otherwise arisen.

    Imagine the scenes if we draw Man U in the next round.
  • Lincsaddick
    Lincsaddick Posts: 32,493
    edited August 2015
    roseandcrown said:

    Lincsaddick said:

    ordered mine on the dog n bone yesterday at 10 o'clock a.m . .. arrived this a.m @ 10.30


    Yeah seems it is only online tickets with have the issue.

    I was told that the person who does on line tickets was off ill and that the person on the phone could not tell me if my ticket had been sent out or not as only 1 person deals with it.
    luckily, I am finding it impossible to register online, the system for ordering by phone is far less bother
  • roseandcrown
    roseandcrown Posts: 7,593
    Anyone else not received there tickets in the post still?

    Just had to call and have to now collect a ticket from wolves tomorrow, I really hope there are no issues getting the ticket tomorrow after driving all the way there.

    It is clear again there has been a system error and tickets have not been sent out but they are still claiming it was sent out this week after the person off sick was back.

    I have no confidence in our ticket staff and there has been a clear drop in standars over the last 6 months.

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  • lancashire lad
    lancashire lad Posts: 15,708
    same here R&C, I'm taking a copy of my on line receipt just in case, see you in the queue at the ticket office :smile:
  • Off_it
    Off_it Posts: 29,021
    roseandcrown said:

    Anyone else not received there tickets in the post still?

    Just had to call and have to now collect a ticket from wolves tomorrow, I really hope there are no issues getting the ticket tomorrow after driving all the way there.

    It is clear again there has been a system error and tickets have not been sent out but they are still claiming it was sent out this week after the person off sick was back.

    I have no confidence in our ticket staff and there has been a clear drop in standars over the last 6 months.

    Problems with Royal Mail.

    Apparently they haven't been delivering stuff that hasn't been posted.
  • Clem_Snide
    Clem_Snide Posts: 11,809
    Ours turned up on Thursday.
  • lancashire lad
    lancashire lad Posts: 15,708
    oh is this the same postal service that the club used from season tickets or was it the same excuse?
  • theeenorth
    theeenorth Posts: 2,296
    Ordered mine Wednesday morning on phone arrived in Lancs Thurday morning prompt. Have to say this has always been my experience when ordering tickets.
  • lancashire lad
    lancashire lad Posts: 15,708
    unfortuneately I ordered mine on line over a week ago, next time I'll use the phone
  • Off_it
    Off_it Posts: 29,021
    lancashire lad said:

    unfortuneately I ordered mine on line over a week ago, next time I'll use the phone

    Next time use t'pigeon mate. Safer bet.
    ;o)
  • ElfsborgAddick
    ElfsborgAddick Posts: 29,460
    Easier just to pay on the day......apart from tomorrow!
  • roseandcrown
    roseandcrown Posts: 7,593
    theeenorth said:

    Ordered mine Wednesday morning on phone arrived in Lancs Thurday morning prompt. Have to say this has always been my experience when ordering tickets.

    Yep seems to be a issue with on line orders. First and last time I have ordered on line
  • IA
    IA Posts: 6,103
    ElfsborgAddick said:

    Easier just to pay on the day......apart from tomorrow!

    There'll be cash turnstiles, guaranteed. Even though I'm certain of that and know I could have gone in the home end, I still bought a ticket for collection at Molineux.

    "Thorough" security at Molineux - last season they massaged my head to see if I was hiding a pencilcase in my hat.

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  • ChesterAddick
    ChesterAddick Posts: 10
    In light of previous comments, has anyone got 2 spare tickets for tomorrow? I'm up in Chester and only found late on Wednesday that tickets were not available on the day by which time it was too late to order via the ticket office.
  • ElfsborgAddick
    ElfsborgAddick Posts: 29,460
    IA said:

    ElfsborgAddick said:

    Easier just to pay on the day......apart from tomorrow!

    There'll be cash turnstiles, guaranteed. Even though I'm certain of that and know I could have gone in the home end, I still bought a ticket for collection at Molineux.

    "Thorough" security at Molineux - last season they massaged my head to see if I was hiding a pencilcase in my hat.
    Final paragraph is a massive lol

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