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Incompetence

MuttleyCAFC
MuttleyCAFC Posts: 47,729
edited July 2016 in General Charlton
Now I have been going to Charlton since 1975 - 41 years. Virtually every home game and a good number of away games each season. I have been a season ticket holder for years and a member of Valley Gold since its inception. I have a Charlton tatoo on my arm and that is my only tatoo - and my son has been a mascot twice and was christened at the Valley. My wife and son attend matches with me and we spend loads every season on Charlton stuff including replica kits - my son usually gets the goalkeeper kit and the home kit. If you visited my home you would see Charlton related photos and pictures in nearly every room, including three framed signed Charlton shirts. Visitors would think we were Charlton nuts. Now I am not entering some sort of fan competition, I know there are many that would beat me, but I think it is fair to say I am a Charlton nut and Charlton have played a big part in mine and my family's life.

You would think that the club would be aware of me on their databases or whatever. You would think that my failure to buy our season tickets this year, leaving Valley Gold etc... would at least prompt somebody to make a phone call to try to persuade me the club needs my support and has changed. I haven't heard anything at all. Now if the club hasn't tried to persuade me, I suspect there are many other Charlton nuts it is just ignoring. Any company that neglects it's most loyal customers in this situation could only be classed as incompetent - in the operational sense. I think this level of incompetence is more than incredible. Are there others that can echo this and show what sort of third class business people are running our great club? To disengage me from my club has been something I would have thought impossible before they took over. And as fellow Charlton fans you will know it isn't always a pleasurable journey. But I have never before even thought not to support the club more when it needed me - because it was my club. It feels to me that my club doesn't want me. Incompetence of the highest order.
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Comments

  • Covered End
    Covered End Posts: 52,008
    Brilliant. You spelt the title wrong :smile:
  • jamescafc
    jamescafc Posts: 1,831
    They probably think you're just weird
  • ShootersHillGuru
    ShootersHillGuru Posts: 50,622
    Get over it




    ;0)
  • Covered End
    Covered End Posts: 52,008
    edited July 2016
    No doubt they haven't got your details due to a database cock up.

    I've been going for a few years more than you Muttley.

    I don't care whether RD/KM and TK want me or not, because it's only really those 3 we're talking about.

    They've got me for life & I'll outsee those bastards.

    Never surrender.
  • MuttleyCAFC
    MuttleyCAFC Posts: 47,729
    if it was any half decent company though, they would at least call, wouldn't they. That is my point. When Bury beat us, It wont hurt as much as it should. That really saddens me.
  • Covered End
    Covered End Posts: 52,008
    MuttleyCAFC said:

    if it was any half decent company though, they would at least call, wouldn't they. That is my point. When Bury beat us, It wont hurt as much as it should. That really saddens me.

    They possibly don't have your phone number. Ring them up and ask them.
  • MuttleyCAFC
    MuttleyCAFC Posts: 47,729
    They should have my number. If they have lost it - incompetence. I am writing from my perspective, but it isn't about me - it is just highlighting how badly this club is run!
  • Halix
    Halix Posts: 2,237
    They are Belgian, unless you have a waffle on your head, and a chocolate up each nostril they won't recognise you.
  • Alwaysneil
    Alwaysneil Posts: 13,806
    Maybe Tony has your number and you are on the banned list?
  • MuttleyCAFC
    MuttleyCAFC Posts: 47,729
    Maybe - are there others who might have realistically expected some contact from the club but haven't received any?
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  • Covered End
    Covered End Posts: 52,008
    MuttleyCAFC said:

    They should have my number. If they have lost it - incompetence. I am writing from my perspective, but it isn't about me - it is just highlighting how badly this club is run!

    A lot of the database is fooked though isn't it ?

    That's why a large percentage didn't get their S/T's and why many were sent to Bournemouth.
    I believe due to us giving Bournemouth those West Stand tickets, which overrode the existing S/T holder details.
  • 3blokes
    3blokes Posts: 4,610
    I suspect Muttley, you just might be too " unique" for them. ( "unique" as in die hard/ possible troublemaker) :wink:
  • MuttleyCAFC
    MuttleyCAFC Posts: 47,729
    Isn't that in itself a scandal. How does the CEO keep her job?
  • Alwaysneil
    Alwaysneil Posts: 13,806
    I have had no contact but only had three season tickets for the past two years, two kids tickets. Probably not the sort of demographic the club wants.
  • Covered End
    Covered End Posts: 52,008
    MuttleyCAFC said:

    Isn't that in itself a scandal. How does the CEO keep her job?

    She's RD's shield & who else would do it ?
  • northstandsteve
    northstandsteve Posts: 14,329
    So let's get this right you want them to ring you up for you to tell them you ain't going to renew ?
  • MuttleyCAFC
    MuttleyCAFC Posts: 47,729
    northstandsteve said:

    So let's get this right you want them to ring you up for you to tell them you ain't going to renew ?

    northstandsteve said:

    So let's get this right you want them to ring you up for you to tell them you ain't going to renew ?

    I want them to do what any half decent company would do when they lose a customer of many years standing. Why? because that is what half decent companies do. They don't know what I will do until they talk to me do they? I have my own business. If a valued customer stops using me, I'd ring them to find out why - wouldn't you?
  • Alwaysneil
    Alwaysneil Posts: 13,806
    Yep that's it. If they are booking responses on a spreadsheet, the more times they are told not renewing until RD sells and or KM removed as CEO the better.
  • northstandsteve
    northstandsteve Posts: 14,329
    So if they ring you you will renew then ?
  • MuttleyCAFC
    MuttleyCAFC Posts: 47,729
    edited July 2016
    It depends on what they say doesn't it. The call is there to convince me! I am itching to be convinced. As the season nears it hurts not looking forward to the first match! It's what I do every year!
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  • northstandsteve
    northstandsteve Posts: 14,329
    Ha ha I believe you
  • Curb_It
    Curb_It Posts: 21,223
    Covered End said:

    MuttleyCAFC said:

    if it was any half decent company though, they would at least call, wouldn't they. That is my point. When Bury beat us, It wont hurt as much as it should. That really saddens me.

    They possibly don't have your phone number. Ring them up and ask them.
    M

    Stop sticking up for the club. You've changed.

    I agree with your sentiment Muttley. But that's the level of their incompetence. Some have been called but most haven't.

  • Er_Be_Ab_Pl_Wo_Wo_Ch
    Er_Be_Ab_Pl_Wo_Wo_Ch Posts: 1,788
    Not surprised at all, KM doesn't want your sort anywhere near the club.
  • MuttleyCAFC
    MuttleyCAFC Posts: 47,729
    How do they know what my type is? My ticket isn't in the name of Muttley!
  • Covered End
    Covered End Posts: 52,008
    Curb_It said:

    Covered End said:

    MuttleyCAFC said:

    if it was any half decent company though, they would at least call, wouldn't they. That is my point. When Bury beat us, It wont hurt as much as it should. That really saddens me.

    They possibly don't have your phone number. Ring them up and ask them.
    M

    Stop sticking up for the club. You've changed.

    I agree with your sentiment Muttley. But that's the level of their incompetence. Some have been called but most haven't.

    I'm not sticking up for the club. I'm simply guessing why Muttley hasn't had a call.
  • Addickted
    Addickted Posts: 19,456
    MuttleyCAFC said:

    Maybe - are there others who might have realistically expected some contact from the club but haven't received any?

    My story is exactly the same as yours Muttley.

    For fucks sake, my son's middle name is Charlton and he was the youngest ever Junior Red when he was signed up aged five days old during the Selhurst days.

    This season would be my 40th consecutive and my sons 23rd consecutive as ST holders. He's not 28 until October.

    This regime has given up on us and won't even bother to persuade us to change our minds. I suspect it's because we both left our STs on Sam Batrams statue.

    Neither of us have given up on our beloved Charlton. We're both going to Bury and will attend the odd home game this season. But we will not purchase a ST.

    Not until these incompetent amateurs have left OUR club.

  • Curb_It
    Curb_It Posts: 21,223
    Covered End said:

    Curb_It said:

    Covered End said:

    MuttleyCAFC said:

    if it was any half decent company though, they would at least call, wouldn't they. That is my point. When Bury beat us, It wont hurt as much as it should. That really saddens me.

    They possibly don't have your phone number. Ring them up and ask them.
    M

    Stop sticking up for the club. You've changed.

    I agree with your sentiment Muttley. But that's the level of their incompetence. Some have been called but most haven't.

    I'm not sticking up for the club. I'm simply guessing why Muttley hasn't had a call.

    Comments I've been reading from you this past week have been Swisdom like. Interesting change.
  • MuttleyCAFC
    MuttleyCAFC Posts: 47,729
    edited July 2016
    Thanks, this is what I was looking for. Forget about us - it isn't the point! Any half decent company would call. I think people posting on here and stating they haven't been contacted shows how bad these amateurs are. BTW, I wanted to call my son Charlton but wife wouldn't let me. So used letters from Charlton to form his name.
  • Covered End
    Covered End Posts: 52,008
    edited July 2016
    Curb_It said:

    Covered End said:

    Curb_It said:

    Covered End said:

    MuttleyCAFC said:

    if it was any half decent company though, they would at least call, wouldn't they. That is my point. When Bury beat us, It wont hurt as much as it should. That really saddens me.

    They possibly don't have your phone number. Ring them up and ask them.
    M

    Stop sticking up for the club. You've changed.

    I agree with your sentiment Muttley. But that's the level of their incompetence. Some have been called but most haven't.

    I'm not sticking up for the club. I'm simply guessing why Muttley hasn't had a call.

    Comments I've been reading from you this past week have been Swisdom like. Interesting change.
    Not really. I renewed my S/T and always said I would. 6 of us go & RD & KM will not stop me doing what I love and I've never encouraged others to renew. One of my sons hasn't. Everyone has to do what's right for them.

    I also said I could understand the club trying to move to online ticket sales, because that is the way of the world. No one likes change, but change we must.

    However, that doesn't mean I in anyway support RD/KM and I will continue to demonstrate against them as I have done in the past, more so than most I would respectfully suggest.
  • Stig
    Stig Posts: 29,026
    Covered End said:

    MuttleyCAFC said:

    if it was any half decent company though, they would at least call, wouldn't they. That is my point. When Bury beat us, It wont hurt as much as it should. That really saddens me.

    They possibly don't have your phone number. Ring them up and ask them.
    They possibly don't have phone to ring you with. They've been leased out to an NHS call centre.

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