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Credit where credit is due

Last night I tried and failed to buy season tickets via the club's website, defeated by factors indecipherable.
I emailed "tickets@...." informing of the fact and asking for help.
This morning I was surprised to see that my email had been read very early in the am indeed, a time at which most sensible people should be asleep.
I was then very pleased to receive a reply, just a few hours later, from Steve Miller, in which he wrote that he had fixed the issue and that ticket purchase should now be possible. That I'll have to see about testing later.
Thank you Steve - a beacon of efficiency in the choking smog of witless decline at The Valley.

Comments

  • C4FC4L1f3
    C4FC4L1f3 Posts: 1,917

    Last night I tried and failed to buy season tickets via the club's website, defeated by factors indecipherable.
    I emailed "tickets@...." informing of the fact and asking for help.
    This morning I was surprised to see that my email had been read very early in the am indeed, a time at which most sensible people should be asleep.
    I was then very pleased to receive a reply, just a few hours later, from Steve Miller, in which he wrote that he had fixed the issue and that ticket purchase should now be possible. That I'll have to see about testing later.
    Thank you Steve - a beacon of efficiency in the choking smog of witless decline at The Valley.

    What you dont see is that they relocated Steve at the end of last season to India, he hates it - his wife left him and his kids are now little shites at school!

    The service is great though and Katrien is very happy with his work-rate, if only the team would agree the same terms.
  • Off_it
    Off_it Posts: 28,850
    C4FC4L1f3 said:

    Last night I tried and failed to buy season tickets via the club's website, defeated by factors indecipherable.
    I emailed "tickets@...." informing of the fact and asking for help.
    This morning I was surprised to see that my email had been read very early in the am indeed, a time at which most sensible people should be asleep.
    I was then very pleased to receive a reply, just a few hours later, from Steve Miller, in which he wrote that he had fixed the issue and that ticket purchase should now be possible. That I'll have to see about testing later.
    Thank you Steve - a beacon of efficiency in the choking smog of witless decline at The Valley.

    What you dont see is that they relocated Steve at the end of last season to India, he hates it - his wife left him and his kids are now little shites at school!

    The service is great though and Katrien is very happy with his work-rate, if only the team would agree the same terms.
    That's complete rubbish. He didn't relocate to India.

    He's always lived in India and "Steve Miller" isn't actually his real name, it's Raj Gupta trading out of a call centre in Mumbai. Poor fella does 21 hour shifts for the price of a Stella, so give him a break ffs!
  • Bedsaddick
    Bedsaddick Posts: 24,741

    Last night I tried and failed to buy season tickets via the club's website, defeated by factors indecipherable.
    I emailed "tickets@...." informing of the fact and asking for help.
    This morning I was surprised to see that my email had been read very early in the am indeed, a time at which most sensible people should be asleep.
    I was then very pleased to receive a reply, just a few hours later, from Steve Miller, in which he wrote that he had fixed the issue and that ticket purchase should now be possible. That I'll have to see about testing later.
    Thank you Steve - a beacon of efficiency in the choking smog of witless decline at The Valley.

    I'm not surprised to hear this . Steve is a good bloke and very helpful .
  • redlanered
    redlanered Posts: 2,195
    edited July 2016

    Last night I tried and failed to buy season tickets via the club's website, defeated by factors indecipherable.
    I emailed "tickets@...." informing of the fact and asking for help.
    This morning I was surprised to see that my email had been read very early in the am indeed, a time at which most sensible people should be asleep.
    I was then very pleased to receive a reply, just a few hours later, from Steve Miller, in which he wrote that he had fixed the issue and that ticket purchase should now be possible. That I'll have to see about testing later.
    Thank you Steve - a beacon of efficiency in the choking smog of witless decline at The Valley.

    I'm not surprised to hear this . Steve is a good bloke and very helpful .
    I've heard he's a right joker...

    (fetches coat)
  • StigThundercock
    StigThundercock Posts: 3,722
    I'm surprised he needs to work for Charlton, I'd have thought the royalties would still be keeping him very nicely indeed.
    'Abracadabra' was the second album I bought as a kid.
  • Valiantphil
    Valiantphil Posts: 6,410
    "Abracadabra" and like magic............. he is gone.
  • T_C_E
    T_C_E Posts: 16,420
    Apparently Steve's PC lights up with that "Its Happening" Gif as soon as anyone goes onto the season ticket website with bells and whistles going off no matter what the hour. Its put in the post within seconds to stop anyone changing the customers mind......... ;)
  • Covered End
    Covered End Posts: 52,008
    edited July 2016
    It was Steve Miller that helped out last week, when I was trying to work out the associations/connections on the ticket site.
  • Huskaris
    Huskaris Posts: 9,850
    Scab ;)
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  • Cardinal Sin
    Cardinal Sin Posts: 5,233
    Let's not post any more about Steve's helpfulness, Keohane will root him out as a bad example to others if he finds out.
  • StigThundercock
    StigThundercock Posts: 3,722
    Oh dear really sorry Steve seems I can't do right for doing wrong. Hopefully my unsolicited testimonial won't mean tony bollocks kicks you to the kerb. You could show this thread to your next employer as a reference I suppose. Sorry again
  • Fanny Fanackapan
    Fanny Fanackapan Posts: 18,738
    I believe Steve IS one of the good guys & if I'm thinking of the right bloke, was around before this regime began their dismantling of our club.
  • vff
    vff Posts: 6,881
    Glad he found some gainful employment after the band split up. Good song for a bloke that sorts things out.

    https://www.youtube.com/watch?v=7QyoRzZrF00
  • tangoflash
    tangoflash Posts: 10,784
    You should have taken it as a sign that you shouldn't buy them.................
  • drewman
    drewman Posts: 1,104

    Last night I tried and failed to buy season tickets via the club's website, defeated by factors indecipherable.
    I emailed "tickets@...." informing of the fact and asking for help.
    This morning I was surprised to see that my email had been read very early in the am indeed, a time at which most sensible people should be asleep.
    I was then very pleased to receive a reply, just a few hours later, from Steve Miller, in which he wrote that he had fixed the issue and that ticket purchase should now be possible. That I'll have to see about testing later.
    Thank you Steve - a beacon of efficiency in the choking smog of witless decline at The Valley.

    You're buying a season ticket???
  • ricky_otto
    ricky_otto Posts: 22,600

    Last night I tried and failed to buy season tickets via the club's website, defeated by factors indecipherable.
    I emailed "tickets@...." informing of the fact and asking for help.
    This morning I was surprised to see that my email had been read very early in the am indeed, a time at which most sensible people should be asleep.
    I was then very pleased to receive a reply, just a few hours later, from Steve Miller, in which he wrote that he had fixed the issue and that ticket purchase should now be possible. That I'll have to see about testing later.
    Thank you Steve - a beacon of efficiency in the choking smog of witless decline at The Valley.

    Whatever you do, don't send an email to Katrien praising Steve Miller - she'll have him out the door by the time she's finished reading the email.
  • PassItToLeaburn
    PassItToLeaburn Posts: 1,457

    Last night I tried and failed to buy season tickets via the club's website, defeated by factors indecipherable.
    I emailed "tickets@...." informing of the fact and asking for help.
    This morning I was surprised to see that my email had been read very early in the am indeed, a time at which most sensible people should be asleep.
    I was then very pleased to receive a reply, just a few hours later, from Steve Miller, in which he wrote that he had fixed the issue and that ticket purchase should now be possible. That I'll have to see about testing later.
    Thank you Steve - a beacon of efficiency in the choking smog of witless decline at The Valley.

    Whatever you do, don't send an email to Katrien praising Steve Miller - she'll have him out the door by the time she's finished reading the email.
    Well, there's your first mistake.
  • StigThundercock
    StigThundercock Posts: 3,722
    drewman said:

    Last night I tried and failed to buy season tickets via the club's website, defeated by factors indecipherable.
    I emailed "tickets@...." informing of the fact and asking for help.
    This morning I was surprised to see that my email had been read very early in the am indeed, a time at which most sensible people should be asleep.
    I was then very pleased to receive a reply, just a few hours later, from Steve Miller, in which he wrote that he had fixed the issue and that ticket purchase should now be possible. That I'll have to see about testing later.
    Thank you Steve - a beacon of efficiency in the choking smog of witless decline at The Valley.

    You're buying a season ticket???
    As it turns out, no.
    I was researching the process on behalf of a relative.
    Seems S/T's have indeed been purchased, Steve Miller's advice was spot on, and because of the access needs of the purchaser I may indeed be attending games. Rest assured roly's toxic pantomime didn't get any of my money this time.
  • Was convinced this was gonna be another thread about the new hexagonal goal nets