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Print tickets at home from CAFC website

CafcSCP
CafcSCP Posts: 1,466
in General Charlton
Just bought tickets from the website and chose to print at home.
Tickets haven’t appeared so I can print them.
Anyone had the same problem?

Comments

  • Uboat
    Uboat Posts: 12,261
    Read your confirmation email and you'll find something that says words you the effect of, 'If you want to print your own tickets click here'
    Click there.
  • Uboat
    Uboat Posts: 12,261
    edited April 2018
    image
  • seth plum
    seth plum Posts: 53,448
    One print off uses all of your printer ink.
  • Uboat
    Uboat Posts: 12,261
    edited April 2018
    seth plum said:

    One print off uses all of your printer ink.

    Well you do insist on printing them on A1 paper, Seth.
  • CafcSCP
    CafcSCP Posts: 1,466
    Uboat said:

    Read your confirmation email and you'll find something that says words you the effect of, 'If you want to print your own tickets click here'
    Click there.

    Unfortunately for some reason that’s also taking me to a blank page.
    I’ll try it from the laptop instead.
    Cheers for the information

  • Red_in_SE8
    Red_in_SE8 Posts: 5,961
    How long after you have bought a ticket on line do they send the e.mail that allows you to print the ticket at home?
  • Red_in_SE8
    Red_in_SE8 Posts: 5,961
    What a pile of shit their online ticket system is. Wish I hadn't bothered now.
  • cantersaddick
    cantersaddick Posts: 17,409
    CafcSCP said:

    Uboat said:

    Read your confirmation email and you'll find something that says words you the effect of, 'If you want to print your own tickets click here'
    Click there.

    Unfortunately for some reason that’s also taking me to a blank page.
    I’ll try it from the laptop instead.
    Cheers for the information

    Doesn't work on mobile/tablet I've had this problem before. The entire ticketing website is terrible on mobile.
  • MuttleyCAFC
    MuttleyCAFC Posts: 47,823
    Should be instant.
  • CafcSCP
    CafcSCP Posts: 1,466
    cantersaddick said:

    CafcSCP said:

    Uboat said:

    Read your confirmation email and you'll find something that says words you the effect of, 'If you want to print your own tickets click here'
    Click there.

    Unfortunately for some reason that’s also taking me to a blank page.
    I’ll try it from the laptop instead.
    Cheers for the information

    Doesn't work on mobile/tablet I've had this problem before. The entire ticketing website is terrible on mobile.
    Nice to see Charlton are up to speed with the tech then!
    I did wonder if it was the phone.
    I’ll check later.
    Cheers RD for giving us a crap and useless website.

    COYR


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  • cantersaddick
    cantersaddick Posts: 17,409
    CafcSCP said:

    cantersaddick said:

    CafcSCP said:

    Uboat said:

    Read your confirmation email and you'll find something that says words you the effect of, 'If you want to print your own tickets click here'
    Click there.

    Unfortunately for some reason that’s also taking me to a blank page.
    I’ll try it from the laptop instead.
    Cheers for the information

    Doesn't work on mobile/tablet I've had this problem before. The entire ticketing website is terrible on mobile.
    Nice to see Charlton are up to speed with the tech then!
    I did wonder if it was the phone.
    I’ll check later.
    Cheers RD for giving us a crap and useless website.

    COYR

    Yeah. Given the fanfare and amount of cash spent on the new website it's ridiculous they couldn't even manage to create a remotely serviceable mobile site to sit alongside it.
  • Siv_in_Norfolk
    Siv_in_Norfolk Posts: 4,090
    I was planning to buy online and print rather than collect at stadium as I usually do for tomorrow’s game.... will it work?
  • CafcWest
    CafcWest Posts: 6,231
    Had problems using Firefox on Mac - but Safari was fine - if that helps! Blank when opened on Firefox but Safari displayed and printed fine. If you're using Windows - try a different browser.
  • Charltonparklane
    Charltonparklane Posts: 5,786
    I've never had a problem EVER buying, printing, getting a ticket delivered.

    Mate, your pc or yourself must be doing something, wrong, blocking pop ups or soemthing, I don't know.

    Been a great service and although a ST holder Iver bought plenty on line and printed without a problem for family this year.
  • Red_in_SE8
    Red_in_SE8 Posts: 5,961
    I managed to print the ticket in the end. Didn't receive an e.mail confirmation. It took several attempts to login to the website as it did not recognise my username(my e.mail address) and my password. Clicked the 'forgotten password' text and received new password which I copied and pasted into login screen but still the system did not recognise me. I then typed the password into the login screen which worked. I then clicked the 'print at home' option and typed in the ticket reference number.
  • Valley_Stroller
    Valley_Stroller Posts: 46
    cafc-west said:

    Had problems using Firefox on Mac - but Safari was fine - if that helps! Blank when opened on Firefox but Safari displayed and printed fine. If you're using Windows - try a different browser.

    I've had the same problems with Firefox but fine with Microsoft Edge.
  • Covered End
    Covered End Posts: 52,272
    If you've ordered by smartphone just scan the tickets off the phone at the turnstile.
  • MuttleyCAFC
    MuttleyCAFC Posts: 47,823
    I have always thought the system was good - nice and easy although I would if I don't have issues.
  • Charltonparklane
    Charltonparklane Posts: 5,786
    Red_in_SE8 said:

    I managed to print the ticket in the end. Didn't receive an e.mail confirmation. It took several attempts to login to the website as it did not recognise my username(my e.mail address) and my password. Clicked the 'forgotten password' text and received new password which I copied and pasted into login screen but still the system did not recognise me. I then typed the password into the login screen which worked. I then clicked the 'print at home' option and typed in the ticket reference number.

    So it was you that was the problem then :)
  • CafcSCP
    CafcSCP Posts: 1,466
    Worked on the laptop!! Phones and the tablets are a no go!
    Cheers all.
    Fingers crossed Lee Lee Lee Bowyer takes us to another 3 points!

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  • CafcSCP
    CafcSCP Posts: 1,466
    Siv_in_Norfolk said:

    I was planning to buy online and print rather than collect at stadium as I usually do for tomorrow’s game.... will it work?

    It will but it’s only going to work if you go to the site from a laptop or PC
  • CafcSCP
    CafcSCP Posts: 1,466
    Covered End said:

    If you've ordered by smartphone just scan the tickets off the phone at the turnstile.

    It wasn’t showing the tickets on the phone

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