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HELP PLease - can't checkout - all done now thank you

ME14addick
ME14addick Posts: 9,788
edited May 2019 in General Charlton
Need some help please- in checkout page it won't load, tried many times without success. 

Comments

  • cfgs
    cfgs Posts: 11,499
    I had that trouble and got my mate to buy instead. No idea what was wrong. Cookies?
  • ME14addick
    ME14addick Posts: 9,788
    Cookies enabled so not sure.  Tried logging in on phone instead of pc and am now in another queue
  • killerandflash
    killerandflash Posts: 70,129
    ME14addick said:
    Need some help please- in checkout page it won't load, tried many times without success. 
    Have you ticked all the checkboxes?
  • ME14addick
    ME14addick Posts: 9,788
    killerandflash said:
    ME14addick said:
    Need some help please- in checkout page it won't load, tried many times without success. 
    Have you ticked all the checkboxes?
    Do I have to assign owners?
  • killerandflash
    killerandflash Posts: 70,129
    ME14addick said:
    killerandflash said:
    ME14addick said:
    Need some help please- in checkout page it won't load, tried many times without success. 
    Have you ticked all the checkboxes?
    Do I have to assign owners?
    Don't think so, but maybe worth a try?

    It's just that I vaguely remember months ago being stuck at one point, because I hadn't clicked on one of the boxes on the screen (the confirming transaction type boxes)
  • ME14addick
    ME14addick Posts: 9,788
    I'm sure I'm ticking everything.  Getting so frustrated as been online so long.  Can't get through on phone.  Nothing ever easy with Charlton
  • Baldybonce
    Baldybonce Posts: 9,689
    ME14addick said:
    Need some help please- in checkout page it won't load, tried many times without success. 
    I had the same. Managed to do it on the 10th attempt. 
  • cafcpolo
    cafcpolo Posts: 3,819
    Are you using Edge as your browser? If so, use something different.
  • ME14addick
    ME14addick Posts: 9,788
    cafcpolo said:
    Are you using Edge as your browser? If so, use something different.
    I am using edge.  Tried I/E but had to start in queue again
  • cafcpolo
    cafcpolo Posts: 3,819
    I had issues with Edge for semi final. Went to checkout, it refreshed itself then bombed out. I hit refresh then the same thing kept happening. Went on to IE and worked first time.

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  • bigstemarra
    bigstemarra Posts: 5,098
    Had a similar problem yesterday; the form for inputting card details for payment doesn't work (tried using two different browsers), so even if I did get onto the site to get the tickets (there's a rather substantial queue atm), I wouldn't be able to actually buy them online.

    Which leaves me the phone route.  I suppose I might get through this evening!

    So, not much chance of me getting tickets, then!

  • ME14addick
    ME14addick Posts: 9,788
    Trouble is you start afresh in the queue
  • redman
    redman Posts: 5,306
    ME14addick said:
    killerandflash said:
    ME14addick said:
    Need some help please- in checkout page it won't load, tried many times without success. 
    Have you ticked all the checkboxes?
    Do I have to assign owners?
    You should only have to assign if you are buying more than 6 tickets. Having said that it is a good idea to assign to other red card holders as they will then be allocated loyalty points. 
    You need to tick the accept T&C box. 
    Google Chrome seemed to allow everything easily yesterday if that is a problem with Edge. 
  • ME14addick
    ME14addick Posts: 9,788
    I changed to Chrome and although I had to wait in a new queue I did eventually get in and completed the transaction successfully.
  • guinnessaddick
    guinnessaddick Posts: 28,899
    Double 16, if you hit 16, then double 8, etc. etc.
  • bigstemarra
    bigstemarra Posts: 5,098
    Blimey, got a window of opportunity, went for it and was able to pay directly with a card without registering it....confusing, but successful - wahey!
  • Covered End
    Covered End Posts: 52,117
    guinnessaddick said:
    Double 16, if you hit 16, then double 8, etc. etc.
    What ?
  • ME14addick
    ME14addick Posts: 9,788
    I spent 2 and a half hours altogether this morning.  luckily I'm on leave from work!

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