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What to do if your tickets don't arrive
Comments
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Bought my tickets on Saturday at 9-45 still not got them, phoned up they said I will get a e mail Friday after 2 pm to print at home
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Get in! Mine have arrived. Hope everyone else who's waiting gets theirs.2
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Two sets from Monday arrived. Hope everyone gets sorted2
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Ordered about 11 Monday and mine are here.2
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Phew mine have arrived. Ordered Monday.2
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I bought 3 separate sets of tickets for people on here on Monday.
2 sets delivered today which I’ve just got as I got in.
No sign of the 3rd set and the recipient lives in Devon!
I’m driving to Brighton first thing tomorrow morning until Sunday so won’t be here to see if it comes tomorrow. Post comes here at 1pm ish. Rather frustrating!0 -
Best to ring up and arrange duplicates. Anything before 2pm they will email out and anything after they will arrange for collection at Wembley.suzisausage said:I bought 3 separate sets of tickets for people on here on Monday.
2 sets delivered today which I’ve just got as I got in.
No sign of the 3rd set and the recipient lives in Devon!
I’m driving to Brighton first thing tomorrow morning until Sunday so won’t be here to see if it comes tomorrow. Post comes here at 1pm ish. Rather frustrating!1 -
Mine ordered Monday 9.30 arrived today.
Thank God.
Well done Mr Postman.
Good luck to anyone still waiting. Sure most will get them by tomorrow.
Feels like we've already won the Final.1 -
charltonaddickedmatt said:Has anyone had any info regarding tickets if living abroad eg: collection?
Cant get hold of ticket office by phone and not constantly calling from Finland to get a full que voice messageJust send them an email. I don't think you'll be able to pick up the tickets unless you've contacted them.0 -
I will do, but will be tricky to call whilst driving or whilst on a hen do!CAFC_TINI said:
Best to ring up and arrange duplicates. Anything before 2pm they will email out and anything after they will arrange for collection at Wembley.suzisausage said:I bought 3 separate sets of tickets for people on here on Monday.
2 sets delivered today which I’ve just got as I got in.
No sign of the 3rd set and the recipient lives in Devon!
I’m driving to Brighton first thing tomorrow morning until Sunday so won’t be here to see if it comes tomorrow. Post comes here at 1pm ish. Rather frustrating!
Now I’ll have to go to box office to pick up duplicates and meet the people who ingot
the tickets for outside Wembley instead of being in the pub with friends/family. And the tickets might turn up tmrw pm but can’t risk waiting for that.
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If you get them e mailed by phoning before 2pm, can't you print them somewhere & hand them over in the pub ?suzisausage said:
I will do, but will be tricky to call whilst driving or whilst on a hen do!CAFC_TINI said:
Best to ring up and arrange duplicates. Anything before 2pm they will email out and anything after they will arrange for collection at Wembley.suzisausage said:I bought 3 separate sets of tickets for people on here on Monday.
2 sets delivered today which I’ve just got as I got in.
No sign of the 3rd set and the recipient lives in Devon!
I’m driving to Brighton first thing tomorrow morning until Sunday so won’t be here to see if it comes tomorrow. Post comes here at 1pm ish. Rather frustrating!
Now I’ll have to go to box office to pick up duplicates and meet the people who ingot
the tickets for outside Wembley instead of being in the pub with friends/family. And the tickets might turn up tmrw pm but can’t risk waiting for that.
You could even print them at home Sunday morning or forward the ticket to the buyer for them to print.
Perhaps, they would accept the e mail to be sent to the person that needs them to print off ?0 -
Fucking awesome. Thanks CAFC. No tickets arrived today. I leave for work at 06.00 tomorrow before post would come. Big deadline at work meaning I can't spend the time on phone trying to sort this out.As predicted, totally incompetent. Needless stress caused. Now wish I hadn't bothered.0
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Email tickets@cafc.co.uk - its the only thing (they say) they'll respond to1
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I ordered Monday. Received an email Tuesday to say they didn't have my address, despite having ordered tickets by post for over 10 years. I called Wednesday and they said they would be posted out on time. Nothing yet.
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Frustrating for you Suzi especially as I know how busy you are. Arghhh!
the three I ordered for friends Monday night turned up today. I hope everyone gets theirs.0 -
This is assuming that email is indeed an option. Lots of conflicting information. Of course If I get the email I can forward on the tickets to the person. But I’m not hopeful. Am hoping the phone line works tomorrow unlike the weekends ‘full up try later’ option. Have already emailed this evening so hoping it’s easy to resolve first thing.Covered End said:
If you get them e mailed by phoning before 2pm, can't you print them somewhere & hand them over in the pub ?suzisausage said:
I will do, but will be tricky to call whilst driving or whilst on a hen do!CAFC_TINI said:
Best to ring up and arrange duplicates. Anything before 2pm they will email out and anything after they will arrange for collection at Wembley.suzisausage said:I bought 3 separate sets of tickets for people on here on Monday.
2 sets delivered today which I’ve just got as I got in.
No sign of the 3rd set and the recipient lives in Devon!
I’m driving to Brighton first thing tomorrow morning until Sunday so won’t be here to see if it comes tomorrow. Post comes here at 1pm ish. Rather frustrating!
Now I’ll have to go to box office to pick up duplicates and meet the people who ingot
the tickets for outside Wembley instead of being in the pub with friends/family. And the tickets might turn up tmrw pm but can’t risk waiting for that.
You could even print them at home Sunday morning or forward the ticket to the buyer for them to print.
Perhaps, they would accept the e mail to be sent to the person that needs them to print off ?1 -
Feel very sorry for those still waiting. Incredibly tense and frustrating not to mention totally unnecessary and very inefficient.
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Ticket queue is full. The pre recorded message I believe has been on a loop since last Saturday. Have emailed. Not much else I can do.0
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Same just tried the number still full. Which email did you send to?suzisausage said:Ticket queue is full. The pre recorded message I believe has been on a loop since last Saturday. Have emailed. Not much else I can do.0 -
orpingtonRED said:Ordered mine Monday late afternoon and arrived today in West Wickham.
You've got the wrong user name mate !2 - Sponsored links:
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Tickets@cafc.co.ukBR7_addick said:
Same just tried the number still full. Which email did you send to?suzisausage said:Ticket queue is full. The pre recorded message I believe has been on a loop since last Saturday. Have emailed. Not much else I can do.0 -
If you want to get through on the phone you will need to keep redialling the number - it will get you through to the q eventually.0
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Can’t do that from the car unfortunately!!hoof_it_up_to_benty said:If you want to get through on the phone you will need to keep redialling the number - it will get you through to the q eventually.0 -
It’s a pity you live in OrpingtonorpingtonRED said:Ordered mine Monday late afternoon and arrived today in West Wickham.
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I’ve been sat here calling from two phone finally got through and on hold, anyone else ring up this morning?? How long did hold take?0
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Got through they send em in a link at 2:30 ish.
Unlike what the email says the office shuts at 8pm tonight so don’t panic if you can’t get to the phone by 2pm.2 -
I moved a few yrs ago luckily_MrDick said:
It’s a pity you live in OrpingtonorpingtonRED said:Ordered mine Monday late afternoon and arrived today in West Wickham.0 -
Thank you! Nice to have confirmation there is a link option!BR7_addick said:Got through they send em in a link at 2:30 ish.
Unlike what the email says the office shuts at 8pm tonight so don’t panic if you can’t get to the phone by 2pm.1 -
Nightmare line keeps saying full! Will they reply to the emails today??0
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I've sent an email in the hope someone will respond. Currently on call attempt number 63.
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