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Valley Pass | Frequently asked questions

24

Comments

  • seth plum
    seth plum Posts: 53,448
    guinnessaddick said:
    Has anyone managed to watch the game on a smart tv? I’ve tried on an LG and a sharp tv. Haven’t been successful yet. I’ve gone into the valley pass account and signed in. When I go to watch the game the other day, it kept saying I needed to log in.
    Was able to 'cast' the game from my  desktop computer to my smart television set (with help).
  • guinnessaddick
    guinnessaddick Posts: 28,791
    seth plum said:
    guinnessaddick said:
    Has anyone managed to watch the game on a smart tv? I’ve tried on an LG and a sharp tv. Haven’t been successful yet. I’ve gone into the valley pass account and signed in. When I go to watch the game the other day, it kept saying I needed to log in.
    Was able to 'cast' the game from my  desktop computer to my smart television set (with help).
    Yeah, I can do that, I was also trying to go in via Valleypass on the website, rather than used another device.
  • cafc4life
    cafc4life Posts: 4,647
    What happens now for people who bought the 9 game package? Do we log in on Saturday for the game and it’s there to watch or do we have to get another code ?
  • suzisausage
    suzisausage Posts: 11,502
    guinnessaddick said:
    Has anyone managed to watch the game on a smart tv? I’ve tried on an LG and a sharp tv. Haven’t been successful yet. I’ve gone into the valley pass account and signed in. When I go to watch the game the other day, it kept saying I needed to log in.
    When I logged in on my web browser on my tv I had to do that verify human thing about 4000 times and then it said ‘the file can not be processed’ 

    I couldn’t watch the game via this method but I could tell you about every vehicle, fire hydrant and traffic light in the USA. 
  • Alwaysneil
    Alwaysneil Posts: 13,826
    Those Verisign I am not a robot tests mess with my head. Of course I’m not a robot, what robot is trying to login from my IP address to my Charlton account to watch a game of football I just paid for?

    Asimov would have a field day with the sort of robot that was that masochistic. 
  • Arsenetatters
    Arsenetatters Posts: 6,009
    Never used Valley pass before - have now paid for today's match. What happens now? Do they email a code or something?
  • ForeverAddickted
    ForeverAddickted Posts: 94,990
    Arsenetatters said:
    Never used Valley pass before - have now paid for today's match. What happens now? Do they email a code or something?
    Nope, just log in to live.cafc.co.uk a few mins before the game
  • Arsenetatters
    Arsenetatters Posts: 6,009
    ForeverAddickted said:
    Arsenetatters said:
    Never used Valley pass before - have now paid for today's match. What happens now? Do they email a code or something?
    Nope, just log in to live.cafc.co.uk a few mins before the game

    When you say 'log in' - is that with my valley pass log in? This is why I'm not an office worker !
  • ForeverAddickted
    ForeverAddickted Posts: 94,990
    Arsenetatters said:
    ForeverAddickted said:
    Arsenetatters said:
    Never used Valley pass before - have now paid for today's match. What happens now? Do they email a code or something?
    Nope, just log in to live.cafc.co.uk a few mins before the game

    When you say 'log in' - is that with my valley pass log in? This is why I'm not an office worker !
    Yeah it should be...

    You should have logged in though just prior to purchasing the pass? 
  • Arsenetatters
    Arsenetatters Posts: 6,009
    Aha! There's a big bit in red saying press this link! I have found it :smiley:

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  • ForeverAddickted
    ForeverAddickted Posts: 94,990
    So for anyone struggling... If you've paid for the stream and get to live.cafc.co.uk you might get this Page

    Simply click the Login button and follow the steps



    It should direct you back to this Page, around 2:45ish you might get a Play button to click on the screen or it might start automatically I cant remember

    But you'll be good to go


  • Southbank
    Southbank Posts: 5,291
    Is this game available overseas?
  • Siv_in_Norfolk
    Siv_in_Norfolk Posts: 4,063
    Southbank said:
    Is this game available overseas?
    Yep
  • Mendonca In Asdas
    Mendonca In Asdas Posts: 22,674
    Hoping this works am trying it on me Telly.
  • ForeverAddickted
    ForeverAddickted Posts: 94,990
    edited September 2020
    The "Play" button should now be available (It didnt start automatically for me)...

    You should be getting pictures of Sincil Bank
  • blackheathaddick
    blackheathaddick Posts: 1,405
    Anyone having issues today drop me a PM. I may (emphasis on may) have an emergency alternative although of course won't be as good as normal stream.
  • DoctorCharlton
    DoctorCharlton Posts: 2,465
    edited September 2020
    Picture has been a bit jumpy for me. Anybody else? 
  • ForeverAddickted
    ForeverAddickted Posts: 94,990
    DoctorCharlton said:
    Picture has been a bit jumpy for me. Anybody else? 
    Nope been great for me
  • ricky_otto
    ricky_otto Posts: 22,600
    DoctorCharlton said:
    Picture has been a bit jumpy for me. Anybody else? 
    Yep. It’s like the bloke controlling the camera has had 10 pints. 
  • Weegie Addick
    Weegie Addick Posts: 16,566
    Had real problems with buffering but think it is my dodgy internet.

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  • MuttleyCAFC
    MuttleyCAFC Posts: 47,780
    I am very upset at the Valley Gold service today. What I saw was atrocious on the eye and it cost me £20. £10 for me and £10 for my son at Uni!
  • Arsenetatters
    Arsenetatters Posts: 6,009
    First time using Valley Pass - very impressed
  • Dansk_Red
    Dansk_Red Posts: 5,733
    MuttleyCAFC said:
    I am very upset at the Valley Gold service today. What I saw was atrocious on the eye and it cost me £20. £10 for me and £10 for my son at Uni!
    It's Valley pass, you can both view on the same account.
  • Mendonca In Asdas
    Mendonca In Asdas Posts: 22,674
    edited September 2020
    It was great to have Tel & Greg back on commentary, and the picture was good.

    The football was pretty rubbish though, any chance of a refund? :/0
  • MuttleyCAFC
    MuttleyCAFC Posts: 47,780

    Inverness Caledonian Thistle film their games but have a robotic camera system that follows the ball saving the need for a cameraman.

    But the machine was fooled last night as one of the linesmen officiating the game unknowingly interfered with the technology involved. The artificially intelligent camera couldn’t differentiate between the ball and his bald head. 

  • SamB09
    SamB09 Posts: 901
    Can you cast the game to a tv from the VP app? Normally i hook up the laptop but if it saves me doing that then thats better.
  • killerandflash
    killerandflash Posts: 70,016
    SamB09 said:
    Can you cast the game to a tv from the VP app? Normally i hook up the laptop but if it saves me doing that then thats better.
    Yes, I Chromecast from my tablet to my TV

    I can also Chromecast from my PC (from Chrome)
  • lancashire lad
    lancashire lad Posts: 15,651
    I asked the club this question but did not receive a reply:

    I have an annual subscription to VP and live in the UK. When I try to watch a full match that has already taken place I get the message "You don't have sufficient permissions to watch this video"

    Can anyone explain why I'm barred from this part of the VP     service.
  • SoundAsa£
    SoundAsa£ Posts: 22,512
    Arsenetatters said:
    Never used Valley pass before - have now paid for today's match. What happens now? Do they email a code or something?
    You’re after the Range Rover.....clear as day?😁😄😃
  • SoundAsa£
    SoundAsa£ Posts: 22,512
    lancashire lad said:
    I asked the club this question but did not receive a reply:

    I have an annual subscription to VP and live in the UK. When I try to watch a full match that has already taken place I get the message "You don't have sufficient permissions to watch this video"

    Can anyone explain why I'm barred from this part of the VP service.
    Can you actually watch the whole game.....I thought it was only extended highlights.......maybe I’m wrong?

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