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Those early bird season ticket 'benefits' - 2022-23 season discussion from p8

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Comments

  • Chris_from_Sidcup
    Chris_from_Sidcup Posts: 36,185
    Surely could've had it all setup and ready to print then added in the extra pages with the new signings and printed it this week. 

    What's the point in a handbook which doesn't feature anything about 6-7 new players? Would people really have minded waiting until the Cheltenham game to get it?
  • Airman Brown
    Airman Brown Posts: 15,786
    It would have been quicker, far cheaper and potentially revenue generating to have made it available for collection on a voucher scheme from the shop on non matchdays and another facility on matchdays. They could also have saved on printing costs, because take-up would have been much lower.
  • AFKABartram
    AFKABartram Posts: 57,980
    It’s a fair point on print and postage costs.

    We have a family based support. We had three separate ones arrive at our house yesterday. It won’t be unusual that three or four packages are dropping on people’s doorsteps when in reality we only really need one. They have a bit of weight to them so no idea on postage costs, but for 9,000+ of them that won’t bring any return (ie. it’s not a sales brochure), it must be a fair overhead. 
  • Airman Brown
    Airman Brown Posts: 15,786
    edited September 2021
    AFKABartram said:
    It’s a fair point on print and postage costs.

    We have a family based support. We had three separate ones arrive at our house yesterday. It won’t be unusual that three or four packages are dropping on people’s doorsteps when in reality we only really need one. They have a bit of weight to them so no idea on postage costs, but for 9,000+ of them that won’t bring any return (ie. it’s not a sales brochure), it must be a fair overhead. 
    Not sure it’s 9,000 as I think it was early sales only but the total external cost is probably circa £15k.
  • JohnnyH2
    JohnnyH2 Posts: 5,367
    Chris_from_Sidcup said:
    Surely could've had it all setup and ready to print then added in the extra pages with the new signings and printed it this week. 

    What's the point in a handbook which doesn't feature anything about 6-7 new players? Would people really have minded waiting until the Cheltenham game to get it?
    I don't think anyone would have minded. It made no difference to me in terms of buying my season ticket, but it was the club who stated it as a feature of the early bird dealine you would get a handbook before the season started (along with all the added benefits)
  • Belv
    Belv Posts: 839
    Still not received mine, when I do it'll be going straight in the recycling as it's hopelessly out of date.

    What a complete waste of everyone's time that was, much like all the other incentives really.
  • BigRedEvil
    BigRedEvil Posts: 11,099
    Handbooks are outdated every season, should wait until September to release it. 
  • Addictedoldgit
    Addictedoldgit Posts: 1,836
    Still waiting for mine.
  • Mendonca In Asdas
    Mendonca In Asdas Posts: 22,676
    Will some of these ideas get fed back via the fans forum?
  • se9addick
    se9addick Posts: 32,116
    BigRedEvil said:
    Handbooks are outdated every season, should wait until September to release it. 
    They did!

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  • DOUCHER
    DOUCHER Posts: 7,975
    Received 3 packs in the post yesterday to the season ticket Holders in my house, looking very much like handbooks inside - then forgot about them - that’s how exited I am about reading them - one for the stato”s I guess 
  • clb74
    clb74 Posts: 10,830
    Do we really need to know when each individual  receives the handbooks?
  • robroy
    robroy Posts: 4,463
    edited September 2021
    Belv said:
    Still not received mine, when I do it'll be going straight in the recycling as it's hopelessly out of date.

    What a complete waste of everyone's time that was, much like all the other incentives really.
    You say that, having received one I had a flick through and towards the back there was a memory Lane and a stat bank that I really enjoyed. Worth a look before you recycle?!? 
  • bertpalmer
    bertpalmer Posts: 1,776
    clb74 said:
    Do we really need to know when each individual  receives the handbooks?
    got mine today
  • charltonbob
    charltonbob Posts: 8,311
    clb74 said:
    Do we really need to know when each individual  receives the handbooks?
    I haven't received mine. 
  • Covered End
    Covered End Posts: 52,122
    clb74 said:
    Do we really need to know when each individual  receives the handbooks?
    No we don't. Got our 2 yesterday  :D
  • Off_it
    Off_it Posts: 28,963
    I've not received one.
  • oohaahmortimer
    oohaahmortimer Posts: 34,270
    Off_it said:
    I've not received one.
    Same here , prolly for the same reason 
  • Stewart
    Stewart Posts: 2,461
    Addictedoldgit said:
    Still waiting for mine.
    Sounds like AFKABartram has a few knocking around his place. 

    Ask him for one.  


  • iainment
    iainment Posts: 8,058
    I’m flying back to London tomorrow. I’ll be upset if there isn’t one on my hall floor.

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  • Sark99
    Sark99 Posts: 181
    clb74 said:
    Do we really need to know when each individual  receives the handbooks?
    Maybe not in this period, which is probably more due to postage delays. If I still have not had mine delivered in a couple of weeks time then I reserve the right to return and complain to you all. 
  • Croydon
    Croydon Posts: 12,785
    Genuinely didn't even know these handbooks were a thing. This thread is rhe first I'd heard of them
  • clive
    clive Posts: 19,662
    Croydon said:
    Genuinely didn't even know these handbooks were a thing. This thread is rhe first I'd heard of them
    They are also on sale
     https://booking.cafc.co.uk/en-GB/merchandise/product/2021-22 charlton athletic handbook
  • killerandflash
    killerandflash Posts: 70,148
    Croydon said:
    Genuinely didn't even know these handbooks were a thing. This thread is rhe first I'd heard of them
    They produce one every year, but normally it's incorporated into the first programme of the year (which they charge extra for)
  • Davo55
    Davo55 Posts: 7,851
    I might be in a minority of one but mine arrived today and I think it's pretty good. Of course it doesn't reflect the later transfer window acquisitions but otherwise it's packed full of interesting historical detail and I really like it that they've given a profile of all the U23s and U18s too, plus the women's team. It's good to put faces to names, be a bit "old git shocked" at some of the dates of birth (2005 FFS). Can't agree with a lot of the more negative comments on here.
  • se9addick
    se9addick Posts: 32,116
    Got mine, it’s actually pretty good to be fair 
  • meldrew66
    meldrew66 Posts: 2,569
    I've thrown away my season ticket letter that contained the 'free ticket' voucher. Has anyone had success contacting the club for help with getting a free ticket in the same situation? I am in the area later today and was hoping to get a ticket for Saturday's match which I assume is a qualifying 'silver' fixture. Any advice would be welcomed. 
  • Justin20474
    Justin20474 Posts: 757
    edited September 2021
    meldrew66 said:
    I've thrown away my season ticket letter that contained the 'free ticket' voucher. Has anyone had success contacting the club for help with getting a free ticket in the same situation? I am in the area later today and was hoping to get a ticket for Saturday's match which I assume is a qualifying 'silver' fixture. Any advice would be welcomed. 
    my son’s letter arrived blank (with nothing printed on it) I contacted the ticket office, gave them his membership number and they supplied the code that should have been printed on the letter.

    I hope this helps.
  • killerandflash
    killerandflash Posts: 70,148
    Davo55 said:
    I might be in a minority of one but mine arrived today and I think it's pretty good. Of course it doesn't reflect the later transfer window acquisitions but otherwise it's packed full of interesting historical detail and I really like it that they've given a profile of all the U23s and U18s too, plus the women's team. It's good to put faces to names, be a bit "old git shocked" at some of the dates of birth (2005 FFS). Can't agree with a lot of the more negative comments on here.
    I always keep the annual handbook

    It's basically the same format each year, except normally incorporated into the first programme of the season
  • Covered End
    Covered End Posts: 52,122
    edited September 2021
    meldrew66 said:
    I've thrown away my season ticket letter that contained the 'free ticket' voucher. Has anyone had success contacting the club for help with getting a free ticket in the same situation? I am in the area later today and was hoping to get a ticket for Saturday's match which I assume is a qualifying 'silver' fixture. Any advice would be welcomed. 
    I tried using the given code last week and it just came up error.
    Edited - it was pointed out below that I hadn't assigned the ticket before entering the code.

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