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Ticket purchase question

charlton4evercharlton4ever
edited April 14 in General Charlton
I have a season ticket and buy my Son a matchday ticket near me when he can come to a game. Up to recently downloaded it as a mobile phone barcode which was presented to the scanner on arrival. Last 3 times (including today) it only gives the option to "print it at home" and take the paper ticket to the game,  or add to Apple Wallet. Is this something I'm doing wrong or is this the norm now ? Was going to call ticket office but thought it would be quicker asking here. Thanks.

Comments

  • charlton4evercharlton4ever
    edited April 14
    Ignore above, my Daughter has explained how it now works to this dinosaur. You pick the wallet option and it's emailed to you with the option to add it to whatever wallet you use . I don't but my son does.
  • MuttleyCAFCMuttleyCAFC
    I am a dinosaur too. I think, what if my phone plays up? I prefer a printed ticket.
  • Kap10Kap10
    MuttleyCAFC said:
    I am a dinosaur too. I think, what if my phone plays up? I prefer a printed ticket.
    I've gone for physical ST, my sons not always going to be around to show me what to do.
  • captainbobcaptainbob
    I didn't understand the 'wallet' option either (and still don't) so I opted for collection at the ground. I don't know why the barcode can't go to my email address as it used to.
  • letthegoodtimesrollletthegoodtimesroll
    Kap10 said:
    MuttleyCAFC said:
    I am a dinosaur too. I think, what if my phone plays up? I prefer a printed ticket.
    I've gone for physical ST, my son’s not always going to be around to show me what to do.
    If your son’s not there, they’ll be plenty of others around to show you so that’s not an issue, but like you we’ve opted for physical tickets for a variety of reasons. 

    I tend to dump everything into the wallet and I’ve a relatively new phone so battery life isn’t an issue just yet but it just seems to me that, where I’m using the phone for just about everything these days, leaving home without a full charge, getting to the ground without a back up credit card in my pocket and a physical ticket to get in is just tempting fate.

  • Whitehawk1Whitehawk1
    I’m a dinosaur too. When they send me the ticket I ask Siri to photo the code then present it at the turnstile. Not had a problem so far. I don’t understand the wallet thing 
  • Crusty54Crusty54
    The wallet is more reliable and faster to process at the gate than the barcode. It only needs to be near the reader as opposed to correctly lining up the barcode.
  • AlwaysneilAlwaysneil
    Crusty54 said:
    The wallet is more reliable and faster to process at the gate than the barcode. It only needs to be near the reader as opposed to correctly lining up the barcode.
    Agreed, it is like having the physical season ticket on your phone
  • charlton4evercharlton4ever
    I use my android wallet for concerts and now thanks to the posts above shall use it for my sons CAFC tickets - he can just use my phone at the turnstile. Thanks all.
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