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THE VISTA - (Not so) New West Stand Lounge

124

Comments

  • Sounds a nice menu, though a bit expensive. Not that I'll be going.
  • Rob7Lee
    Rob7Lee Posts: 9,758
    Why are they advertising a price before VAT..... seems a little weird {...}
  • Rob7Lee said:

    Why are they advertising a price before VAT..... seems a little weird {...}

    Maybe that is the price for cash only...
  • Beardface
    Beardface Posts: 1,134
    edited September 2018
    Rob7Lee said:

    Why are they advertising a price before VAT..... seems a little weird {...}

    That is a great spot. And as their advert doesn't state that the £28 is not inclusive of VAT, it falls foul of the law regarding clear marketing - see the following link:

    https://gov.uk/marketing-advertising-law/describing-your-product

    "Marketing and Advertising: The Law.

    Describing your product
    You must describe your product accurately. This means if you make a claim about your product, you must be able to prove what you say.

    Prices
    Your adverts must describe the actual cost accurately, including any ongoing or associated costs (like subscription fees) and taxes (such as VAT).

    Example
    A customer pays £50 a product, without being told the price does not include VAT. This was not explained in the advert, so the advert is misleading."


    I think a few complaints to the Advertising Standards Agency might be in order here. It's not like it's a really simple easy form to fill out that can be found here...

    https://asa.org.uk/make-a-complaint.html
  • soapy_jones
    soapy_jones Posts: 21,430
    edited September 2018
    However, if it is going straight into a certain Belgians back skyrocket... nudge nudge.
  • superclive
    superclive Posts: 1,811
    43 quid for a ticket in the West and a meal and drink isn't too bad. what us it... 25 quid a ticket normally? so 18 quid for the meal and a beer isn't bad
  • Rob7Lee
    Rob7Lee Posts: 9,758

    43 quid for a ticket in the West and a meal and drink isn't too bad. what us it... 25 quid a ticket normally? so 18 quid for the meal and a beer isn't bad

    You've forgot the VAT :wink: £48.60... but agree it's not bad value if it's what you want and the foods OK.
  • Beardface
    Beardface Posts: 1,134
    edited September 2018
    Well we were right...

    Thank you for your recent enquiry about advertising for hospitality at Charlton Athletic.

    We’ve assessed the ad you highlighted and, from the information we have, we think it likely to have breached the Advertising Codes (“the Codes”) that we administer. We are writing to let you know that we have taken steps to address this. 

    We have explained your concerns to the advertiser and provided guidance to them on the areas that require attention, together with advice on how to ensure that their advertising complies with the Codes.

    Thank you once again for taking the time to raise your concerns with us. Comments such as yours help us to understand the issues that matter to consumers and we will keep a record of your complaint on file for use in future monitoring. If you would like more information about our complaint handling principles, please visit our website, www.asa.org.uk.

    Kind regards


     

    /blockquote>
  • CafcWest
    CafcWest Posts: 6,212
    LordDofB said:

    Vista - £350
    Millennium - £300
    Crossbars - £0
    Toss a coin I guess!

    You have to add VAT at 20% to those figures. Obviously the price of the pass reduces after each home game. If you feel tempted then wait until the cold months are on us then, at least, you can warm up half-time with the 'free' tea or coffee...
  • clive
    clive Posts: 19,682
    Learning from their mistakes,not.
    From just £25 per person plus VAT, you can enjoy the build-up to the game in the comfort of The Valley’s extremely popular Vista Restaurant where we will be offering a taste of Italy…
    https://www.cafc.co.uk/news/view/5b9f7e10dc17b/enjoy-a-taste-of-italy-at-the-valley-before-saturdays-game-against-plymouth-argyle

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  • Airman Brown
    Airman Brown Posts: 15,788
    edited September 2018
    It seems they are discounting the match ticket within the deal to meet DNC’s profit margin - non ST holders buyer buying the hospitality package can buy adult seats for £15, which is not a price available anywhere else in the ground (except the family stand if VAT is added). The club then shows the marginal income from DNC as commercial revenue, instead of ticket income, allowing one part to better meet its budget target at the (partial) expense of another.

    The oddity is that it becomes a better deal for non-season ticket holders than for many season-ticket holders, who will already have paid more than £15/£18 for their ticket.
  • clive
    clive Posts: 19,682
    https://www.cafc.co.uk/news/view/5bb1f6ab32e88/hospitality-enjoy-a-taste-of-france-ahead-of-saturdays-game-against-coventry-city
    From just £25 per person plus VAT, fans can sample the build-up to the game in the comfort of The Valley’s extremely popular Vista Restaurant where a taste of France will be on offer…
    Still not learning from mistakes.
  • oohaahmortimer
    oohaahmortimer Posts: 34,304
    £95 + VAT fuck off just say it's £114 
  • cafcfan
    cafcfan Posts: 11,223
    £95 + VAT fuck off just say it's £114 
    Well indeed. The club keep doing this even though it is not permitted.

    https://www.asa.org.uk/news/to-include-or-not-to-include-vat-in-stated-prices.html#:~:text=Include the VAT when any,to quote VAT-inclusive prices.
  • msomerton
    msomerton Posts: 3,047
    cafcfan said:
    £95 + VAT fuck off just say it's £114 
    Well indeed. The club keep doing this even though it is not permitted.

    https://www.asa.org.uk/news/to-include-or-not-to-include-vat-in-stated-prices.html#:~:text=Include the VAT when any,to quote VAT-inclusive prices.
    That is American owners for you. So used to the idea you sell a product price without reference to the sales tax you have to pay. 
  • Isn't the point of this to attract sales to companies rather than individuals, making the pre VAT price the legitimate price? 
  • Bedsaddick
    Bedsaddick Posts: 24,903
    £95 + VAT fuck off just say it's £114 
    I was in there for the Blackburn game with my son having won it in a Valley Gold Draw . 
    Not impressed. 
    Barely a half a dozen people in there and it felt soulless. 
    Seats to watch the game were good though . 
  • shine166
    shine166 Posts: 13,973
    It looks like a airport departure lounge, is there a whsmiths ? 
  • Fumbluff
    Fumbluff Posts: 10,189
    shine166 said:
    It looks like a airport departure lounge, is there a whsmiths ? 
    And a man wearing a cowboy hat?

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  • cafc999
    cafc999 Posts: 4,980
    What are the perks of the Vista Lounge?

  • jose
    jose Posts: 777
    It says arrival drinks and a selection of refreshments are on offer.
    I read that as offered for sale, not something for free.
    Wouldn’t it help decision making if the nature and cost of the drinks, and the nature and cost of ‘refreshments’ were made available?
    I mean it wouldn’t be that great if it was a cup of instant ASDA coffee for £4, and a packet of crisps for £2.50.
  • CAFCBourne
    CAFCBourne Posts: 3,806
    Do you get your own seat refunded?
  • Athletico Charlton
    Athletico Charlton Posts: 14,363
    edited November 28
    cafc999 said:
    What are the perks of the Vista Lounge?

    Long time since I went but I suspect hot water in the gents and a hand dryer that works, plus a lock on the toilet door maybe are some of them (assuming they have their own toilet in there of course)!

    I was actually keen to do some kind of hospitality for my Dad's upcoming 80th but none of it looks remotely like good value when there are 8 to pay for between 2 of us.  Not an issue, I guess it is really all Corporate targeted.
  • Algarveaddick
    Algarveaddick Posts: 21,260
    edited November 28
    I was in there Saturday, you get a choice of a couple of hot dishes and a few desserts. Very nice food actually. Free coffee and tea and a free programme. You also get a token for your first drink, but after that you have to pay. They had no bottles of ale in there on Saturday, the varmints. 

    The seats are comfy and you get to rub shoulders with the great and the good. 

    Althletico is right about the loos, most accomodating. 

    You might even bump into Walshie or Mark Penfold...

    At £95 plus VAT, it's a bit steep to be honest (I should add that I was treated to it by someone else). 
  • Weegie Addick
    Weegie Addick Posts: 16,625
    edited November 28
    Over the years in general there has been an increasing blur between corporate hospitality and individuals treating themselves / friends / family for a special occasion. A product like the Vista Lounge should definitely be set up to appeal to the latter imo. 

    Going back after return to The Valley right through to Roland we would treat my Dad or ourselves plus a couple of friends to a hospitality upgrade once a season or so. We thought it was good value and good fun on occasion- mainly due to things like matchday host, prime seats, post match player / man of the match. Got out of the habit during the Roland years and now have felt little incentive to try again. 

    I experienced Vista Lounge last season as part of a player sponsorship deal - it was really disappointing. Soulless, farcical bar service, very limited food and drink options (payable). No perks at all eg match day host / free programme. It was the Crawley fixture so I put it being virtually empty down to that. Was hoping to hear it had improved this season. 
    Believe that the club do see improving the hospitality product as a key opportunity - it certainly needs it. Another area where the Championship has been a big step up and suddenly we’re behind the curve. 
  • jose
    jose Posts: 777
    I was in there Saturday, you get a choice of a couple of hot dishes and a few desserts. Very nice food actually. Free coffee and tea and a free programme. You also get a token for your first drink, but after that you have to pay. They had no bottles of ale in there on Saturday, the varmints. 

    The seats are comfy and you get to rub shoulders with the great and the good. 

    Althletico is right about the loos, most accomodating. 

    You might even bump into Walshie or Mark Penfold...

    At £95 plus VAT, it's a bit steep to be honest. 
    Is the food free of any extra charge?
    Can you remember what it was?
  • Algarveaddick
    Algarveaddick Posts: 21,260
    jose said:
    I was in there Saturday, you get a choice of a couple of hot dishes and a few desserts. Very nice food actually. Free coffee and tea and a free programme. You also get a token for your first drink, but after that you have to pay. They had no bottles of ale in there on Saturday, the varmints. 

    The seats are comfy and you get to rub shoulders with the great and the good. 

    Althletico is right about the loos, most accomodating. 

    You might even bump into Walshie or Mark Penfold...

    At £95 plus VAT, it's a bit steep to be honest. 
    Is the food free of any extra charge?
    Can you remember what it was?
    Yes it's free Jo. Saturday I had a breakfast bun (egg, bacon sausage and mushroom), presumably on offer as it was an early KO? I can't remember what the alternative was. Last time I was in there when it was a 3PM KO, I had Coq-o-Vin. Desserts are things like chocolate brownies cream slices.   
  • ME14addick
    ME14addick Posts: 9,796
    Going back a few years it was called the Celebration Suite and my dad and I used it for every home game. It was a nice place to have a 3 course meal before the game and meet up with other regular users. You used to get tea/coffee and cakes after the match as well. 

    Prices have been quoted before the addition of VAT for many years.
  • SoundAsa£
    SoundAsa£ Posts: 22,544
    Slight confusion……The Vista Lounge is a split level venue, the upper level is a smallish lounge up a short flight of steps from the main Vista Lounge.
    Whatever you do don’t confuse the two.
    The upper level is a drab soulless afterthought and IMHO to be avoided at all costs.🫣