My wife has got a googlemail account but the inbox etc looks rubbish as it lumps all related sent and received items together so when you have a long chain of emails it takes ages to find the correct one to go back on. She wants to know if there is an easy way to change the view so that you just have inbox and sent box separately and so that they do not link messages together !!!!
I cant access google mail at work - can anyone send me easy instructions that i can text to her - i presume there is a filter called VIEW or SETTINGS but without getting into the site i just dont know.
thanks
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This sounds like she is bcc'ing herself on all emails sent (ie. sending a copy of all emails sent to yourself as well) - I believe there is an option under preferences/options where this can be switched off. On my iPhone the option is called "Always Bcc Myself". Try switching this off.
Gmail's search facility is excellent for finding specific emails.
Ah, perhaps I misunderstood the query. If the 'conversations' type view is the problem, well that's an intentional feature. It lumps all related emails in the same place, which I would regard as a good thing! I'm sure you can collapse all the emails in a particular email thread and scroll to the last one.