Advice please....I am not very good with these sort of problems.
Anyway, our NEFF oven has packed up. The fan and light still come on but the oven won't heat up. The grill is still working as is the hob.
I've taken the back panel off and I'm 100% certain the heating element has gone.
Anyone know anywhere in the SE London area where I will be able to buy a replacement on a Sunday?.
Cheers.
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Comments
Cant suggest a shop as dont live there, but it shouldnt be too hard to find somehwere.
Cant suggest a shop as dont live there, but it shouldnt be too hard to find somehwere.[/quote]
Funnily enough this one has lasted over 5 years.
Had the same problem a couple of years back, and as Idle Hans says Neff do get through elements at an alarming rate, if you use non patent, generic parts....... see ebay.
There are lots of guys claiming to be Neff approved in the local papwers , but they are NOT, especially the guy in Swingate Lane Plumstead.....
We had 3 go in three years. until I rang up neff themselves who sent there own people and it lasted for several years....... and gave me a refund against the original, which was decent of them.
They were not happy by the 'agent' .. he must have been a 'secret agent' as they had not heard of him, or his company, and his wiring/connection was 'dangerous'
With a family and a wife who cooks, ( a rarity these days, I do not count microwave as cooking) Being 'conned' by a bodger was not my idea of fun
If you require further help, or related to your on-line shopping, please contact our Replacement Spare Parts and Accessories Department.
Tel: 0844 892 8921
Fax: 0845 127 2181
e-mail: mks-spares@bshg.com
Opening hours:
Lines in the UK are open Monday to Friday 8am to 8pm, Saturday 8am to 4pm and Sunday 9am to 3pm.
Not cheap, but you pays your money....... etc.
Bought a new oven and hob last year and has been faultless, so for a medium priced oven it has not broken, rattled or bits fallen off, that counts as excellent workmanship......I am told these days!
Any electricians out there Know what could have happened? Need this fixed quickly as we have sold and are due to move out a week on Friday!