I am keen to improve the broadband speed in our house and was surprised when I did a speed test to find our results amongst the best in our village. I suspect that we are probably just running too much stuff off of a router (Netgear DG834G) that might not be up to the job. I use an iMac the kids are often gaming on a PS3 and an Xbox and occasionally Mrs Stig joins in with a laptop. Our service is Talk Talk Pro. Anyone got any suggestions for a (not too expensive) router that would speed things up a bit?
Cheers
Stig
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If it was your router at fault you'd know it - you'd get hardly any connection at all, as the main thing that would be going wrong would be a saturation of half-open TCP connections (basically, too many connections being made at once and not being taken down efficiently by the router). On top of that, you'd get loads of random router reboots.
If you're on DSL, it will be the distance you are from the exchange (attenuation) and SNR (noise) on your line that determines how good your line is. Don't waste money on a new router, as it won't help.
and I know it doesn't scan well
You've done this before! The only other thing you can do is to move to an exchange area that is being upgraded to fibre by a large national telecoms provider or move closer to the exchange you are served from
If you find your SNR is high, you could try installing an ADSL faceplate - which is specifically designed to reduce noise and tuned for DSL - I've seen lots of home DSL installations experience near-miraculous levels of improvement through installing ADSL faceplates. They're only about 20 quid and are a breeze to fit.
Personally, I wouldn;t touch DSL with a bargepole. Cable FTW - when I was looking to move out last year (I didn't do it in the end), one of the top priorities for me was that wherever I moved to was a cable area. DSL is a horrible, horrible POS compared with cable - but of course, being 'online' is utterly essential for me because of my work, so I guess most people can handle the outages, disconnects and shitty traffic-shaping.
There may be something you can do to at least mitigate the effects of SNR - if that's what's causing your poor performance. First up, check the line stats on your router. This can usually be done by browsing to the router's home page (generally http://192.168.0.1 or http://192.168.1.1 on most home networks) and looking for a menu entry somewhere called 'Status' - which will usually have an entry for 'Statistics' or something similar. Alternatively, since you've got a Netgear router, try using RouterStats - a free piece of software that will let you monitor the SNR levels. Check out the stats on the router's webpage, or run RouterStats to find out what your average SNR level is - then hunt around the net to see if this suggests there may be a problem.
If you find your SNR is high, you could try installing an ADSL faceplate - which is specifically designed to reduce noise and tuned for DSL - I've seen lots of home DSL installations experience near-miraculous levels of improvement through installing ADSL faceplates. They're only about 20 quid and are a breeze to fit.
Personally, I wouldn;t touch DSL with a bargepole. Cable FTW - when I was looking to move out last year (I didn't do it in the end), one of the top priorities for me was that wherever I moved to was a cable area. DSL is a horrible, horrible POS compared with cable - but of course, being 'online' is utterly essential for me because of my work, so I guess most people can handle the outages, disconnects and shitty traffic-shaping.
What language is that ?.
:-)
things to try
try connecting direct to the router with several devices using ethernet cable only with no wireless connections working, and see if you get same problem - I find cable to router connection to be more reliable than wireless
try connecting at different times of day - you may be on a high contention ratio, i.e. 50-1 rather than say 20-1 the former being retail type service the latter being business, this basically establishes the top number of other customers you may be competing with on your connection.
One of the opposers asked a question along the lines of: "What measures are the government going to put in place to stop people who are innocently using their connection getting in trouble for people 'jumping' on their connection and using it illegally"
The answer by the prat Stephen Timms I think his name was, was: "We will advise people to use a password to protect their connection"
The whole thing enlightened me to the way the HoC works and I tell you what, it absolutely terrified me. 50 clauses in that bill, and it took them an hour to go through one. Got pushed through anyway - great for democracy eh?
Thanks. If you live in an LLU area, do you get a faster connection?
Simple answer is that LLU should give you a faster connection, but there's no guarantee it will, and you have no comeback afterwards if it doesn't, as you'll be required to sign up for a minimum of 12 months.
The whole nonsense of privatisation of BT is that BT laid the network in the first place, so they have no vested interest in seeing 'their' copper get used by other telcos for profit. All privatisation has done is make BT even more intransigent than they used to be - and chuck yet another layer of inveiglement into getting a fault repaired whilst they toss it around between the various different arms of BT. Cable is - in theory - much, much better - but Virgin have the market utterly cornered, have no competition and since they took over my area from Telewest (who were pretty cruddy anyway), the service has gone rapdily downhill.
It's all bollocks. Any time I deal with comms companies, either at home or at work, I need to go and have a lie-down for a couple of hours after.
The thing is so temperamental and takes ages when rebooting could that be my local internet which I expect being semi rural is copper at least to the cabinet if not more, or changing any config (I switched off 5g briefly and the thing just hangs although perhaps that due to the way devices connect).
After getting some BT advice in person on where to position the router and discs things did improve a bit in terms of coverage, but I also have an intermittent problem with Sky Boxes dropping their connection and having to be reset every few weeks which is a pain, so much so that I'm looking at putting in ethernet for that system.
Would be grateful for advice please: is anyone else having a similar experience? Are there much better routers out there (and why are they better?)?
I have wifi throughout my entire property at 300-400 mbps and full length of my garden and my office at around 100mbps. 5 disks cost me £220 far cheaper than any of the competitors, if not quite a perfect set up (using up 5 plug sockets, plus one for the main router).
It does sound like your property & location could be the main issues. I would also recommend a new sky box before worrying about installing ethernet or go for a powerline socket for that device.
Powerline sockets have two plugs one goes by the router, the other by the device you wish to wire in (sky box). You then pop an ethernet from the router to powerline socket 1 and another from powerline socket 2 to the sky box.
Realise that’s a massive job but if you are having electrical work done, consider it.