My daughter has a netbook with windows 7 she stupidly messed about with the password settings and changed password she said she was messing about and it was some random keys but now we can't get onto it at all. Does anybody know what to do to disable/ cancel the password do she can use netbook again?
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Then type in %systemroot%\system32\restore\rstui.exe
this will open up a menu. all you have to do is choose a restore point that is dated before the password was put on. Then let it do its thing and hey presto the netbook has travelled back in time.
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I locked my netbook an forgot my password what can i do to
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I locked my netbook an forgot my password XXXXX can i do to unlock it
Submitted: 1153 days and 23 hours ago.
Category: Computer Status: CLOSED
Optional Information
Computer OS: Windows XP
Browser: Firefox
Already Tried:
to remember the password
Posted by online_help33 1153 days and 23 hours ago.
Response From Expert
what is the make and model of your netbook?
1153 days and 23 hours ago.
Customer Reply
acer aspire one series
Posted by online_help33 1153 days and 23 hours ago.
Response From Expert
are you able to log into any other accounts or is this the only account on the netbook
1153 days and 23 hours ago.
Customer Reply
No
Posted by online_help33 1153 days and 23 hours ago.
Expert's Answer
Press F8 on boot and select the Safe mode, this will enable the Administrator account on the logon screen, of course for safe mode.
Turn the pc off and turn it back on and continuously hit the f8 key until you get to the advanced boot options menu and select safe mode
Select administrator it may or may not be password XXXXX let me know if you can log in
Once logged in go to start
Select Control Panel
Go to User accounts
Select your user account and click remove password.
Let me know if this helps
1153 days and 22 hours ago.
Customer Reply
it is still stuck on the pw page
Posted by online_help33 1153 days and 22 hours ago.
Expert's Answer
the password XXXXX XXXXX just hit enter
1153 days and 22 hours ago.
Customer Reply
It did not worrk
Accepted Answer
Ok it seems the administrator password XXXXX changed. are only option is to boot into the recovery partition and restore the computer to its factory defaults which will wipe your computer to the way it was when you bought it. IS there any data on it that you need?
To enter the recovery partition. power down your laptop and restart it and immediately after restarting it hit the ALT F10 keys continuously until you boot into the recovery partition. from here you can restore the netbook.
Let me know if you need anything else.
Expert: online_help33
Category: Computer
Pos. Feedback: 98.8 %
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Answered: 11/30/2009
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8+ years PC support
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1153 days and 22 hours ago.
Customer Reply
after i hit enter what to do next
Posted by online_help33 1153 days and 22 hours ago.
Response From Expert
Where did you hit enter are you in the acer recovery partition.
Read more: I locked my netbook an forgot my password what can i do to - JustAnswer http://www.justanswer.com/computer/2tvnf-locked-netbook-forgot-password-xxxxx.html#ixzz2JBPV7uT5
Her username comes up because she is the admin account.
To fix this problem you need to
1) Make a bootable USB stick..............this is alot more complex than you would imagine.
2) Load a win 7 repair disk image onto the bootable USB stick or one of many bootable utility disks which have a password discover or reset option.
3) Boot from the USB and fix the problem.
It's only complex if you aren't familiar with these procedures/the warez world.
Advice above such as booting into safe mode won't work as the admin password has to be hacked or the repair option must be used,
Obviously this recovery would cause you to loose all your data.
DIY option would be £4-5 as you would need to buy a 4gig USB stick. The repair disk would need to be downloaded from Microsoft although they love to hide things like this. Is it 32 or 64 bit? I would guess at 32 bit but you need to grab the right one.
You would also need to have a program which handles ISO images.
Again the utility to make your USB bootable can also be downloaded from Microsoft although I found that it didn't work when I was sorting out fixing someones netbook.
Not sure what a repair shop would charge. If you were in the New Cross area I would do it for £10 (24hr turnaround).
just google the make and model of your netbook and include recovery partition and it will tell you what key(s) you need to press when booting up to access it.
For example Samsung netbooks require you to press F4, compaq & HP use F11. With Dells you have to hold ctrl & F11. emachines are alt & F10.
Some give you the option of backing up files before doing the reset but you'll need a USB drive for this.
You will need to make a bootable USB - there is a program included in the download.
Boot from the USB and then look for DOS Boot CD Option, choose the password utilities in the menu then choose active password changer. Agree to all the messages then select option 2 - search for MS SAM database.
After a few mins it will display the usernames on your machine choose the one you want to unlock and press y when your in the user menu and bobs your uncle.
Use this method at work all the time when our staff forget their passwords on their laptops - much easier than re-imaging and your PC isnt touched.