Doffs Cap to them......................... I ordered a few quids worth of audio system from them for a Saturday delivery. The cd player was missing when I unpacked it, so the the amp and speakers were set up and I got on the phone. With no BS they admitted they had loads of them and someone F***** up, it wasn't even picked by the warehouseman. (it happens!)
No, "The courier must still have it on his van" just an honest "We messed this one up"
A complete refund on my delivery charges and the promise it will be there tomorrow am.............. mind you if it don't turn up tomorrow, the lots going back through their window.
Comments
I still have the amp and the tape deck!
I bought an AV Receiver from them a couple of months ago and the chap in the store, in Maidstone, was a great help.
Still there - from their website:
For the past 20+ years this store has been featured in the Guinness Book of Records for the highest sales per square foot of any retail outlet in the world
@BrentfordAddick Ha ha ha, like it.
Great assistants too, who knew their stuff, and their customers!
His boss is Julian's brother, James .
Am over your way on weds Fanny. Give me a wave if you walk past the window.
do you know how difficult it was for me not to change the letters in this post
god forgive me I must be maturing in my old age
hangs head in shame Dave Mehmet will be appalled