I just had a call, probably from India, by the accent, trying to get me to allow them access to my pc.
I played along for a while, until they started to request that I press certain keys.
A new one on me. Googled it, here it is.
I bear in mind, loads of people are aware, but there are also probably some that aren't.
http://arstechnica.com/tech-policy/2012/10/i-am-calling-you-from-windows-a-tech-support-scammer-dials-ars-technica/
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When he asked why, I said I had lost both my arms and legs, and half my head. he said, 'half your head...what about your arsehole?'
I said, 'I'm talking to one'.
He rang off.
He started to get annoyed when it dragged on and hung up when my boss came out with the following "I don't know much about Windows XP, does the fact that the apple on the back of my laptop is glowing, mean it has a virus?"
Once I told them they were through to a Garden Gnome Sales hotline and asked them how many they wanted and in what colours and did they have their credit card number handy. You can keep at it for a while because they tend not to know what garden gnomes are and you have to ask to explain to their supervisor.
A friend suggested just leaving the telephone 'off the hook' which prevents callers from using that line. Obviously this prevents incoming calls, but I get some satisfaction knowing these callers are unable to use this line.
I had that same Microsoft phone call a couple of years ago.
As soon as I mentioned that I'm a Tech Support Analyst, that all my home PCs are kept virus free and that they were talking out of the back of their hat (that's a polite translation) I heard the dial tone.....
However it's a nasty scam and one which seriously screws over those who don't know any better, so spread the word not to fall for it - particularly with elderly relatives.
http://www.youtube.com/watch?v=UakaSdXk8ZI
The line went dead.