An email from the club requesting that I complete a short survey because they "value my opinion". (Ha! Are they mad?) Anyway is this a sign of a more warm fuzzy club do you think?
For anyone interested, here's the list of questions:
1 Did you attend the Charlton v Reading match on Saturday March 21st? Yes No 2 If you answered No, what was the reason for you not attending? Had other commitments The club has nothing to play for Lost the tickets Forgot the match was on The football is not entertaining Other 3 If 'Other', please specify...
4 If you answered Yes, on a scale of 1-5 (1 being lowest, 5 being highest) did you enjoy the whole experience? 1 2 3 4 5
5 How could we improve your matchday experience? Better choice of food and drink More activities going on at the stadium Free fans lounge Other 6 If 'Other', please specify...
Comments
For anyone interested, here's the list of questions:
1 Did you attend the Charlton v Reading match on Saturday March 21st?
Yes
No
2 If you answered No, what was the reason for you not attending?
Had other commitments
The club has nothing to play for
Lost the tickets
Forgot the match was on
The football is not entertaining
Other
3 If 'Other', please specify...
4 If you answered Yes, on a scale of 1-5 (1 being lowest, 5 being highest) did you enjoy the whole experience?
1
2
3
4
5
5 How could we improve your matchday experience?
Better choice of food and drink
More activities going on at the stadium
Free fans lounge
Other
6 If 'Other', please specify...
PS I think the obvious answer to improving matchday experience is missing. Sign some better players to mount a promotion challenge ?
'Are you the Trust,
Are you the Trust,
Are you the Trust in disguise
Are you the trust in disguise'