"From our first days as owners we have understood that serving as custodians of this incredible institution is a distinct privilege and as such, we have been driven solely by the desire to return LFC to the pinnacle of football"
Katrien and Roland, that is how owners should behave, not basically saying "Roland knows best" whilst the club is floundering.
"The three of us have been particularly troubled by the perception that we don't care about our supporters"
Oh, the poor troubled management! Prevention is better than cure. They shouldn't have tried it on with the £77 match-day ticket and £1,029 season ticket in the first place. The trouble coming management's way was the principled direct action by the fans and the publicity they got in the national media. Had the fans not kicked up a fuss, those crazy prices would have been imposed.
That said, an apology was made. The comparison with the 'Do It This Way' attitude prevalent at CAFC is valid.
Whilst I 100% agree with the sentiment, it's a lot easier to back down when you've got a new 100 million, trillion, zillion £ tv deal to fall back on, so not quite the same as our situation
An apology is an apology and should be taken at face value unless there's a very strong indicator to suggest otherwise. When you say we got it wrong and do your best to rectify the disappointment, as it sounds they have done, then the problem can drop and move on.
Surely the difference is that the apology came with a price freeze. The Liverpool owner admitted a mistake (and here's the difference) and rectified it. Our motley crewe have muttered a few admissions about recruitment mistakes and communications, and then carried on doing the same stuff. Just look at 'Interim' Fraeye. We sacked him, and the choice of replacement went down to an unknown Serbian and Riga. No change here.
The title says it all "apologize" and "fans". Katrine does not know the meaning of either word now if it read screw over the customers she might get it. Well done to Liverpool a club that listens to its fans.
Comments
"The three of us have been particularly troubled by the perception that we don't care about our supporters,"
Katrien and Roland, that is how owners should behave, not basically saying "Roland knows best" whilst the club is floundering.
When you say we got it wrong and do your best to rectify the disappointment, as it sounds they have done, then the problem can drop and move on.
Fair enough.
Now they can freeze the ticket prices (in spite of the mega millions TV deal) that are at an already extortionate price and look like heroes.
"It is a sobering lesson in listening to your supporters properly"