Looking to book a night at the proms as a surprise for my missus. The tickets for this particular one are sold out on the Royal Albert website but there are plenty on Viagogo and they're pretty reasonably priced.
Anyone used them to book tickets. Is it genuine??
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So I've bought before with no problem, but I did get stiffed on a sale of a Barcelona ticket, when the buyer claimed he was denied access on a print at home ticket. I sold 3 and the other 2 didn't have a problem. But they wouldn't pay me, even though I proved the ticket was valid.
I reckon he sold it/gave to a mate after copying and then turned up, was refused entry and got his money back. Double bubble. Barsteward.
They guarantee to refund buyers if you are not allowed in (as far as I'm aware).
They tend to side with the buyer if there is a dispute, because they don't want to discourage buyers.
I've bought and sold on there numerous times and only once had a problem, when I sold a print at home Barcelona ticket and wasn't paid, because the buyer claimed they were refused access.
As far as the name on tickets go, it's a non issue unless the gig is asking for ID to be shown at entry.
You could also try Stubhub, who work in the same way.