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Sheffield Utd tickets not arrived

robroy
robroy Posts: 4,447
in General Charlton
I ordered these online on Monday morning and paid the postage. Still not arrived and I'm going up there tomorrow morning.

Cheers for that ticket office!

Anyone know what the process is?
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Comments

  • JohnnyH2
    JohnnyH2 Posts: 5,347
    robroy said:

    I ordered these online on Monday morning and paid the postage. Still not arrived and I'm going up there tomorrow morning.

    Cheers for that ticket office!

    Anyone know what the process is?

    Is there not an away game where this issue does not come up for someone. System does not appear to work well.
  • Macronate
    Macronate Posts: 12,907
    Have you tried contacting the secure data room?
  • RedChaser
    RedChaser Posts: 19,888
    edited March 2017
    @robroy Contact the ticket office, when you get the various answerphone options, go for the 'connect to an operator'. Explain your situation and they should arrange for you collect replacements at Sheffield Utd. I've had this issue before and Paige has always sorted the problem, ask for her.

    Good luck

    PS have your membership number and booking reference to hand
  • SOTF
    SOTF Posts: 1,149
    bbob said:

    robroy said:

    I ordered these online on Monday morning and paid the postage. Still not arrived and I'm going up there tomorrow morning.

    Cheers for that ticket office!

    Anyone know what the process is?

    Its either -
    Post a random message on a non official forum
    Or
    Contact the ticket office

    In fairness the club have made it clear they don't want people contacting the ticket office, so robroy may as well ask on here first.
  • robroy
    robroy Posts: 4,447
    Highly inconvenient having to pick up on the day and eat into my beer time!

    Only time I have done it online to avoid the call centre cost's, won't be doing again.
  • Jayajosh
    Jayajosh Posts: 2,880
    Macronate said:

    Have you tried contacting the secure data room?

    Is the North Korean call centre open this time of day?
  • RedChaser
    RedChaser Posts: 19,888
    edited March 2017
    robroy said:

    Highly inconvenient having to pick up on the day and eat into my beer time!

    Only time I have done it online to avoid the call centre cost's, won't be doing again.

    If my advice has helped you get sorted, your beer time will be eaten into even more looking for me to buy me a pint :wink: .
  • ricky_otto
    ricky_otto Posts: 22,600
    edited March 2017
    That's a stroke of luck. Keep your fingers crossed they don't arrive until Monday

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  • ricky_otto
    ricky_otto Posts: 22,600
    Macronate said:

    Have you tried contacting the secure data room?

    Given the way the club is run, I have visions of it being a portacabin in the car park with the door open all day.
  • ElfsborgAddick
    ElfsborgAddick Posts: 29,189
    Paying on the day avoids these problems.
  • PopIcon
    PopIcon Posts: 5,970
    ElfsborgAddick said:

    Paying on the day avoids these problems.

    Is the price the same?
  • IA
    IA Posts: 6,103
    Sheffield United tickets will come good
  • se9addick
    se9addick Posts: 32,072
    ElfsborgAddick said:

    Paying on the day avoids these problems.

    But then you won't have that match on your purchase history which might put you at a disadvantage when it comes to getting playoff semi-final tickets.
  • Addickted2TheReds
    Addickted2TheReds Posts: 7,756
    image
  • swords_alive
    swords_alive Posts: 4,297
    Addickted2TheReds said:

    image

    Disgraceful.
  • oohaahmortimer
    oohaahmortimer Posts: 34,196
    So what happened did Chris sort a ticket or you have to pay up again courtesy of Sue
  • Addickted2TheReds
    Addickted2TheReds Posts: 7,756
    I had to pay twice, although in fairness the club refunded it. Still doesn't stop it being ridiculous from her though.
  • Dippenhall
    Dippenhall Posts: 3,921
    ElfsborgAddick said:

    Paying on the day avoids these problems.

    Elfs, don't know if your ticket agency does train tickets as well as match tickets but I've got some going free. I'm driving up now.


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  • HarryLime
    HarryLime Posts: 1,295
    Addickted2TheReds said:

    image

    I'll kind of feel sorry for her (not yet like) when this is all over, she has been played as a useful idiot by Meire.
  • JaShea99
    JaShea99 Posts: 5,468
    I had a similar situation with Bolton. I called up to ask why they hadn't arrived and the operator said. "Sorry we didn't know which address to send them to." Despite the fact that my address is on the system and it hasn't changed in years. I guess them calling me to verify my address was too difficult. Sitting back and doing absolutely nothing until I contacted them was much easier.
  • Croydon
    Croydon Posts: 12,750
    Addickted2TheReds said:

    I had to pay twice, although in fairness the club refunded it. Still doesn't stop it being ridiculous from her though.

    when this mob sell up she should be exiled from the club

  • ElfsborgAddick
    ElfsborgAddick Posts: 29,189
    PopIcon said:

    ElfsborgAddick said:

    Paying on the day avoids these problems.

    Is the price the same?
    1/2 the clubs put a surcharge.
  • ElfsborgAddick
    ElfsborgAddick Posts: 29,189
    Dippenhall said:

    ElfsborgAddick said:

    Paying on the day avoids these problems.

    Elfs, don't know if your ticket agency does train tickets as well as match tickets but I've got some going free. I'm driving up now.

    I'd take you up amigo but I'm at Gatwick going to Prague on a groundhop and beer tasting weekend.
  • ElfsborgAddick
    ElfsborgAddick Posts: 29,189
    se9addick said:

    ElfsborgAddick said:

    Paying on the day avoids these problems.

    But then you won't have that match on your purchase history which might put you at a disadvantage when it comes to getting playoff semi-final tickets.
    A consideration I suppose.
  • _MrDick
    _MrDick Posts: 13,120
    Mine haven't arrived either .... then then I haven't ordered any
  • Curb_It
    Curb_It Posts: 21,236
    ElfsborgAddick said:

    Dippenhall said:

    ElfsborgAddick said:

    Paying on the day avoids these problems.

    Elfs, don't know if your ticket agency does train tickets as well as match tickets but I've got some going free. I'm driving up now.

    I'd take you up amigo but I'm at Gatwick going to Prague on a groundhop and beer tasting weekend.
    Do you use the word amigo in real life or just on the internet?

  • ricky_otto
    ricky_otto Posts: 22,600
    Curb_It said:

    ElfsborgAddick said:

    Dippenhall said:

    ElfsborgAddick said:

    Paying on the day avoids these problems.

    Elfs, don't know if your ticket agency does train tickets as well as match tickets but I've got some going free. I'm driving up now.

    I'd take you up amigo but I'm at Gatwick going to Prague on a groundhop and beer tasting weekend.
    Do you use the word amigo in real life or just on the internet?

    No, he uses it in real life as well. Usually after the words "can you buy me a beer please"
  • cantersaddick
    cantersaddick Posts: 17,021
    edited March 2017
    Addickted2TheReds said:

    image

    Is that true?! Did she really say that! Her pettiness is matched only by that of mare...

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