problem with the on-line ticketing system

golfaddick

Just tried to purchase 2 tickets for the match today but the system gets as far as asking which block you wish to sit in & then crashes.

Will try again in the morning - but if I have no luck & have to buy them at the ground watch out for sparks to fly if they try to charge me £2.50 booking fee !!

Grrrrrrrrr

clive

I have just tested the system,it seems to be running very slowly, but let me choose a block & seat.
The system is probably overloaded with demand for tickets & season ticket renewals.

iaitch

A full house today then?

redman

Well according to the Charlton web-site we are playing MK Dons!
"Tickets for our home fixture against MK Dons on April 8th are on sale"

Could you ring up and arrange for the collection. This would avoid the £2.50 although incur premium phone charges!

golfaddick

all ok now - tickets printed & on my way.........

Bigbadbozman

golfaddick said:

all ok now - tickets printed & on my way.........

Gutted for you

clive

https://www.cafc.co.uk/news/view/5d9afe22b8e20/clubs-ticketing-website-down-on-monday-as-part-of-ticketing-system-upgrade

DoctorCharlton

Maybe they will now include new sponsors on the print at home tickets, they still have the BETDAQ logo on them. And some grammar errors too lol

msomerton

Sois grand central, have tried to get return tickets for Middlesborough away in December and their on-line ticketing not working. So Charlton are just one of many who have regular breakdowns of on-line services, bloody technology.

swords_alive

I think a few, or even quite a few, use the same ticket system/platform., having noticed how similar Reading's online ticket website is to ours.

DoctorCharlton

Still closed for maintenance, must be some big improvements!

clive

New look website now up & running.
https://booking.cafc.co.uk/

killerandflash

swords_alive said:

I think a few, or even quite a few, use the same ticket system/platform., having noticed how similar Reading's online ticket website is to ours.

That would make sense, there's no need to reinvent the wheel

killerandflash

clive said:

New look website now up & running.
https://booking.cafc.co.uk/

Looks a bit nicer, can't see any major changes (or glitches)

se9addick

Just used to book Bristol City tickets and the process was fine. 

se9addick

Just used to book Bristol City tickets and the process was fine. 

DoctorCharlton

Nice to add the 'search tickets by price point' feature. Can't recall seeing that on the previous one.

se9addick said:

Just used to book Bristol City tickets and the process was fine. 

Did you use the print at home option? Curious to know if they amended the tickets to show new sponsors? Or is it still BETDAQ.