It's 2017 but cheques do in fact still exist....
Anyway, my great uncle passed away recently at 95 (funeral tomorrow) and his wife has just had to go into a care home. We've applied for power of attorney for both health and finances but currently the only way we have to pay her bills is by cheque. We got her to sign a few and sent them off but I've just been to her house and picked up a letter from barclays saying one has bounced.
She always wrote the cheques between the two of them so initially I was a bit stumped (as there's enough money in the account) but then remembered I'd seen a few signatures with only one initial, whereas she usually signs with both her first and middle name initials. Would that be enough for a cheque to bounce? If not then I really don't know why it's happened.
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If the bank spots unusual amounts, change in frequency or the same beneficiaries in a short space of time they'll usually bounce them for fear of fraud.
As opposed to, I dunno, contactless payments maybe? Where Tfl can take two payments from you just because you happen to have your oyster and bank cards in the same wallet? Less secure than that?
You're also capped to £30 for contactless payments and are significantly more protected by direct debit guarantees, fraud protection and dispute processes.
Anyway, the point was that it's not exactly secure, is it?
Agreed that it may not be the most secure but considering it's capped at £30, I think the convenience outweighs the security issue.
Good luck, Mike
It's possible that technological advances could lead the cheque to bounce. Whilst I'm not ITK, the signature could be compared with the electronic copy on file. I do know that banks use optical character recognition to read cheques as they are scanned in to deposit machines. I'd have thought it likely the same sort of technology is behind the scenes in the Payne t process.
Did the letter specify why the payment was refused? They are usually very specific about why.
Good luck with this. Hope it works out for your Mum okay.
With regard to the cheque, the likelihood is that it will have been picked out due to the change in signature. If you can take her to the branch, ask them if they can load a "variant signature". It will allow them to load a second version of her signature (so one with and one without the initials).
The letter should have explained why the cheque was bounced. If it didn't, I'm happy to take a look at it. Just pm me and I'll give you my work email at Barclays.
The PoA should be straight forward once you get it. The branch have a process (KIT) which they follow, if you have all the papers needed.
One of the issues I have of banking these days, is this type of service, you do not speak to the branch itself. They gave us a business card, with a direct line, and as I say it was very easy. By The way the probate office at the time in London was not seeing 'new applications' as for some bizzare reasons during the London Olympics you could not be seen! or obtain an appointment. The Woolwich office had just closed. Again, with the right paperwork, no issues, but then it was a very straight forward probate .
So now I'm less convinced it's the initial that's the problem as I'm certain some cheques with both initials have gone through successfully recently.
We will go to the bank later after the funeral and speak to them about it, maybe take her in tomorrow. What sort of ID will she need? She has no photo ID as far as I know.
I'll drop you a private message.
Tel