Our Sonos Play 5 is dying slowly and out of warranty.
Only 4 years old, so we're a bit disappointed with the quality of this unit (after all, it's out of warranty).
We can get a replacement for half the price, but curious to know, if there's something else in the market, similar, quality wise to the Sonos Play 5? Well aware that there are superior products out there, but something like Sonos Play 5 fitted out budget and was perfectly fine, quality wise for us.
I know that there in 4 years, far more WiFi speakers have entered the market, so just after advise, if we should look for something else, better, in the same price bracket.
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If you were going to replace I'd recommend a new play 5, the latest generation is superior and better than pair'd play 3's.
1) Rocket eject where tape flies out and kills bystanders = Shit
2) Slow and smooth eject = A thing of wonder and all that you needed to know when assessing quality.
NB - Bonus points if you were using metal tapes that cost more than 2 albums
I've been in touch with Sonos, but as this is out of warranty, I can't get it replaced for free. However, they can supply another one for half the price, which I guess isn't a bad deal. However, I didn't expect the speaker to start acting like this after a handful of years. I know this isn't a top of the line speaker, but I still paid 700 Aussie dollars for this.
I would take them up on a half price play 5, even if you sell it on. I have a pair of the new play 5's and for the price nothing gets near as good sound.
We've got a lot of playlists, which we would hate to have to rebuild manually.
Obviously, if there are no other options, we'll have to do it, but it will take days for us to restore.
Poxy piece of shit.
Marshall have some pretty phenomenal sounding speakers on the market, but with bluetooth, optical, RCA & 3.5mm inputs, not with WIFI.
I've never found the likes of Sonus to have good enough sound quality, try Ruark, excellent Hifidelty, I have the R4 but will get the R7 soon when the wife's not looking
Sonos sound quality is good enough for our ears and I've been offered a new replacement for less than half the price. I guess we're going down this route, although I'm pretty disappointed with the quality of the speaker. Surely it won't happen again though. I've googled the issue and it doesn't look like anyone else have had the same problem.
I have never thought it was that important, especially when I only have one speaker in each room. Although the Play 5 has lots or speakers in it, apparently.
In case you haven't realised I don't, really, have much understanding of music.
I would recommend checking the line-in on the back. If any metal is in contact with that it could create static noise. You could also try a different power supply, any c7 will work.
Have you tried moving the speaker elsewhere in doors? Would be that it is receiving static feedback from somewhere.
Have you ran a diagnositic check? The guys at Sonos will be able to locate problems like amps not powering down.
Finally if none of those options work, i'd take up the offer of a half price speaker.
Good luck.
https://en.community.sonos.com/troubleshooting-228999/sonos-playlist-export-or-back-up-17314
We've had the issue for a while and I've tried to move the speaker elsewhere. Didn't make a difference.
I've also tried the line-in on the back. Nothing in contact with it.
I've also submitted the diagnostics to Sonos. They can't seem to fix it.
Yep, looks like I'll take up the offer for the half price speaker.
I called the Sonos agent here in NZ and asked if I still should return the speaker to the same address, as they supplied me with back in December (when I originally reported that the speaker didn't power down). He confirmed. I also asked how I should transfer the money for the new Sonos Play:5 replacement.
He said 'No need to. We'll replace it for free'.
I told him it was out of warranty and that it was purchased in Australia.
He said that it didn't matter. 'Just return it and we'll replace it for free!'
No idea what's changed since I was in touch with them back in December, but I'm stoked!
Even more so on Apple devices which don't even have the aptx codec.