Just seeing if anyone knows of any lawyers or has any advice of an issue I've had with a letting agency.
We moved into a terraced house in chester which smelt very strong of paint which as first time tenants didn't seem much of an issue. Winter soon came and we started to have damp on our outside walls at which point we contacted the letting agent (she even said if it gets worse contact them). We contacted them for 2 months which consisted of 12 emails and phone calls (all ignored). It wasn't till we threatened not to pay our rent someone came round the next day (ironic) trying to blame us but he slipped his mouth saying the tenant before had the same issues. We took action and contacted the council to which they said it was serious and they need to conduct a survey and sort out the issues. The council said the gutters needing cleaning and they were broken. Which we told them several times and the fact there's no down pipe either side of house, so it overflows and rain water soaks the walls (rains a lot up north). There was issues with the chimney with black soot dripping down through the walls. The council said this was a priority to be sorted....nothing's been done. So we're coming to the end of our year rent and shock they don't want us to stay. So we're just seeing if anyone knows if we could claim back from the rent we've paid as the issues we raised almost 10 months ago still haven't been sorted. It clearly states in a contract that they will rectify any damages or water leaks in the property as soon as reported.
Cheers.
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It has a well known name but I've forgotten it.
If you could prove that you were out of pocket then you might have a case but I doubt that is the case, As Golfie says, move on. If the house was that bad to live in I assume that you want to find somewhere else to live anyway.