The online account has changed some of its fields to mandatory from original account creation.
Date of Birth and Contact number are now mandatory in order to get restricted tickets.
If the Blackburn game isn’t showing: Login, click on your name, select account details and double check you have all madatory fields entered. If you haven’t fill them in and save.
Log out, refresh, log back in and select home tickets and refresh again and they should appear.
Husband bought ours. He selected print at home. Told me he'd done it and i'd get an email (it's my account) nothing received so I can't print off.
Can't print from website as he didn't note the booking reference number and i can't view purchase history? any ideas? had no probs before so am sure it's just a temporary glitch? Our macbook is poorly so can't print at home at the moment either!
Husband bought ours. He selected print at home. Told me he'd done it and i'd get an email (it's my account) nothing received so I can't print off.
Can't print from website as he didn't note the booking reference number and i can't view purchase history? any ideas? had no probs before so am sure it's just a temporary glitch? Our macbook is poorly so can't print at home at the moment either!
Husband bought ours. He selected print at home. Told me he'd done it and i'd get an email (it's my account) nothing received so I can't print off.
Can't print from website as he didn't note the booking reference number and i can't view purchase history? any ideas? had no probs before so am sure it's just a temporary glitch? Our macbook is poorly so can't print at home at the moment either!
Husband bought ours. He selected print at home. Told me he'd done it and i'd get an email (it's my account) nothing received so I can't print off.
Can't print from website as he didn't note the booking reference number and i can't view purchase history? any ideas? had no probs before so am sure it's just a temporary glitch? Our macbook is poorly so can't print at home at the moment either!
Husband bought ours. He selected print at home. Told me he'd done it and i'd get an email (it's my account) nothing received so I can't print off.
Can't print from website as he didn't note the booking reference number and i can't view purchase history? any ideas? had no probs before so am sure it's just a temporary glitch? Our macbook is poorly so can't print at home at the moment either!
any suggestions?
I take it the email is not in junk...
Has your bank account / credit card account been debited ?
I had a problem renewing our season tickets a couple of days back, got an email back from the ticket office a day later telling me that they’d sorted the problem and I could now buy “Blackburn tickets”
I've just been told by the ticket office that play-off semi final tickets would be outsourced. Seems wise in the circumstances............
Will Ticketmaster, or whoever, recognise the various priority groups? Eg VG, season ticket holders and those who regularly attend away matches? Can’t see this going well somehow.
I've just been told by the ticket office that play-off semi final tickets would be outsourced. Seems wise in the circumstances............
Will that be possible without access to CAFC's data base? unless you will not be able to reserve your ST seat. what happens if the away end is sold out and they need to put the tickets on restricted sale (unlikely I know). Can see it being outsourced for the final if we get that far.
Husband bought ours. He selected print at home. Told me he'd done it and i'd get an email (it's my account) nothing received so I can't print off.
Can't print from website as he didn't note the booking reference number and i can't view purchase history? any ideas? had no probs before so am sure it's just a temporary glitch? Our macbook is poorly so can't print at home at the moment either!
Husband bought ours. He selected print at home. Told me he'd done it and i'd get an email (it's my account) nothing received so I can't print off.
Can't print from website as he didn't note the booking reference number and i can't view purchase history? any ideas? had no probs before so am sure it's just a temporary glitch? Our macbook is poorly so can't print at home at the moment either!
any suggestions?
I take it the email is not in junk...
Has your bank account / credit card account been debited ?
I bought tickets for Portsmouth fine and received email so checked junk but why would that change in a week? Plus lots of people having the same problem above. My question was about accessing the details to get the reference number to enable me to print. Which I’ve now accessed my confirmation through account but no booking number but still not sure how I’ll get in the ground with a booking confirmation?
I can imagine massive queues tomorrow after 2pm. If I was buying I'd get them as early as possible, then go for food/drink or whatever floats your boat.
I don’t think you need the email. You should be able to find the information you need to access the e-tickets by logging in and looking at your reservations.
Husband bought ours. He selected print at home. Told me he'd done it and i'd get an email (it's my account) nothing received so I can't print off.
Can't print from website as he didn't note the booking reference number and i can't view purchase history? any ideas? had no probs before so am sure it's just a temporary glitch? Our macbook is poorly so can't print at home at the moment either!
Sent an email late last night regarding wanting to print out my ticket that said ‘collect’. Having not received a reply to previous emails it was sent with little hope.
Received an early reply this morning from a Paul Jeffery with instructions on how to do this. Great service and I am grateful.
For those who maybe in a similar position you go into
I've just been told by the ticket office that play-off semi final tickets would be outsourced. Seems wise in the circumstances............
I tend to agree because I can’t see any way the Charlton infrastructure would cope, but there are no guarantees it will be seamless if they are migrating data. There are also likely to be hefty booking fees unless the club swallows them.
Husband bought ours. He selected print at home. Told me he'd done it and i'd get an email (it's my account) nothing received so I can't print off.
Can't print from website as he didn't note the booking reference number and i can't view purchase history? any ideas? had no probs before so am sure it's just a temporary glitch? Our macbook is poorly so can't print at home at the moment either!
any suggestions?
I had the same, but found it in 'My Account' under reservations and got the booking ref from there.
Oh, and when I phoned the ticket office they said if I could not print off they would print off a ticket on Saturday. If you can see the purchase on your record than so can they.
If you go in through ACCOUNT and then select YOUR BOOKINGS (even though the booking is already on the screen!), it will give you another screen that tells you the booking reference.
You can then copy that back into the print tickets menu and you're away.
Comments
I have bought all my tickets online this season and yet am not able to buy a Blackburn ticket online and have been on hold for an eternity.
Will have another go in the morning.
We aren't stupid, we've all booked online loads of times. It's just not working for many of us, simple as.
Can't print from website as he didn't note the booking reference number and i can't view purchase history? any ideas? had no probs before so am sure it's just a temporary glitch? Our macbook is poorly so can't print at home at the moment either!
any suggestions?
Best of luck!
The ticket office can tell you what it is as I had to do this.
You can then copy that back into the print tickets menu and you're away.
Thanks Airman. No doubt I will need this info in future.