What a bunch of wankers.
Anyone else had an issue with these.
Had a parcel due today 17:00-21:00
Got a message at 13.11 saying your parcel could not be delivered and will be re attempted on 28/8/18
I tried calling and all you get is an automated service, done the webchat and all they said is that it will be attempted again on 28/08/18
No reason given for why they attempted to deliver 4 hours early
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We've been away for a few days and missed a Hermes delivery. No card through the letterbox, not left with a neighbour, just told it could now be anytime before 28th. Amateurs.
Made a complaint against Dpd the other day as their guys didn't even knock on my door. Happened to be looking out upstairs window and one told the other to take it over the road where a car was in the drive.
Went to the door and just waited as my neighbour pointed over that I was in. Got a sheepish apology but unacceptable in my eyes.
They are very unlikely to have chosen the respective logistics agency.
;-)
Speak to the company you ordered from, if enough people do the same, these companies may change who they use to deliver their goods. The courier/delivery market is a cut throat one and you do get what you paid for directly or indirectly.
Called a fourth time and left an exasperated snotty message.
Courier then texted me to say he was going to refuse future deliveries to my address because of my rudeness and explaining that he was partially deaf and therefore doesn’t answer his phone and only responds to texts.....like I was supposed to know that!
Funny how he heard the snotty recorded message and immediately responded but didn’t respond to the previous two.
Banned from MyHermes.....whatever shall I do.
I live at No. 2. One day Postie rang the doorbell and said "There's a box of wine with your name and address on it, sitting in the porch of a house up the road, and I think they are on holiday." I thanked him very much for the info.
Indeed, there it was, 400 odd yards up the road. Sure their house number was No. 2 but a completely different street name. The snag, a Neighbourhood Watch type, was pottering around outside with his garden waste wheelie and knew his neighbours were on holiday. He spotted me taking the box out of the porch and understandably thought I was nicking it as I struggled off down the road.
So he challenged me. I was explaining the situation to him, and thought I'd show him the address label to allay his suspicions. So, I decided the box was too heavy for all this marlarkey and popped it down on top of his wheelie. Which didn't have an entirely flat lid. The box slid off and crashed to the ground. And the contents of five bottles of wine (amazingly seven didn't break) gradually seeped out of the cardboard. Which was a shame.
Miraculously, I told the wine company about the delivery error and what had happened and they replaced the wine, which was nice.