I got over £50 back after being charged double I CC ‘d cafc in on any emails and linked them on twitter and was a general pain in the arse without being rude. But I got my dough back eventually.
My IPTV stream was perfect although it did have the Blackburn n comms, a combination of the comms and a crap performance meant I could only be bothered to watch the first half.
emailing the Charlton contact address gets you nowhere.
Really? I had an issue with it at the back end of last year. Emailed the Charlton email address, got a reply within the hour, and a refund the next day.
You are lucky. I wasn't asking for a refund mind you, I was asking that U23 games be put on the Valley Pass Platform in the way that was promised when they wanted to get money out of you. Check for yourself how many have been put up since November 7th. There have been 13 matches, and three lots of highlights. The reply was along the lines 'we will get round to it if we can be bothered'.
I've used it when I was in Thailand in October for Derby and WBA matches and was tethering my data from my phone to my laptop and had no issues whatsoever. Used it for the Millwall away game when at home and the only time I had any problems was during the Stoke away game although, come to think of it, that was a bit of a blessing really!
Comments
Especially when it’s out of our control it becomes more frustrating with no-one being able to hear us.
Thanks for all those who left comments, we do appreciate it and hope to have you with us for the whole match next week 😂
Greg.
I had to pay twice for the same piss poor service which seems a bit unfair.
Would suggest these two email addresses from the link: website@cafc.co.uk or VPSupport@streamamg.com
I wasn't asking for a refund mind you, I was asking that U23 games be put on the Valley Pass Platform in the way that was promised when they wanted to get money out of you.
Check for yourself how many have been put up since November 7th.
There have been 13 matches, and three lots of highlights.
The reply was along the lines 'we will get round to it if we can be bothered'.
Instant response and full refund promised.
Thanks for your help.
https://www.cafc.co.uk/news/view/5e4ec666e0abf/charlton-v-luton-town-how-you-can-watch-the-live-stream-of-saturdays-game
Overall, I've been more than happy with it.