Last week was a shitter though. I didn't get a working stream at all, having paid the fiver for the game.
I sent an email to VP tech support & didn't get a reply until almost the end of the game.
They said they the problem was with a recent Safari update. It was something a non-computer expert would never have known what to find, in order to fix the issue.
I've asked for a refund, or a credit for todays game, but as yet have heard nothing back, which is disappointing. Whilst a fiver isn't a huge sum, it's annoying to not get a service you have paid for, & have lackadaisical responses.
I certainly want to watch today, but am slightly hesitant if it doesn't work.
Mine is freezing for about five seconds every five mins or so. I'm in "the Netherlands"...would my experience be better if I'd decided to holiday in "France" instead or is everyone having the same problem?
Mine is freezing for about five seconds every five mins or so. I'm in "the Netherlands"...would my experience be better if I'd decided to holiday in "France" instead or is everyone having the same problem?
Comments
Edit: as if by magic, the sound has come on!
I sent an email to VP tech support & didn't get a reply until almost the end of the game.
They said they the problem was with a recent Safari update. It was something a non-computer expert would never have known what to find, in order to fix the issue.
I've asked for a refund, or a credit for todays game, but as yet have heard nothing back, which is disappointing.
Whilst a fiver isn't a huge sum, it's annoying to not get a service you have paid for, & have lackadaisical responses.
I certainly want to watch today, but am slightly hesitant if it doesn't work.