While you will not be able to attend the game in person, you will be able to stream them online. As such, you will be able to use your CAFC Cash against the cost of streaming the games.
Any CAFC Cash you have will be able to be deducted from the overall price of the stream, while you will have to pay any excess yourself.
Alternatively, you can email VPSupport@streamamg.com with any questions you might have.
You will be able to choose this option from Monday onwards.
Just got an email from the club - “CAFC cash” can be used towards streaming costs, if you choose to do this. So streaming is not free to season ticket holders.
Just got an email from the club - “CAFC cash” can be used towards streaming costs, if you choose to do this. So streaming is not free to season ticket holders.
It's not really clear. But we shall soon find out.
I assume this could be for those non season ticket holders who have purchased games in advances etc...
Am sorry but thats ridiculous if those with with less than £40 cash have to pay for home games - to top it off why should I get my three home games for free (Millwall on SKY!) plus four away games just because my season ticket was a bit more expensive
Am sorry but thats ridiculous if those with with less than £40 cash have to pay for home games - to top it off why should I get my three home games for free (Millwall on SKY!) plus four away games just because my season ticket was a bit more expensive
Assuming they charge £10. They can charge what they like.
Anyone with a season ticket gets home games for free.
If you dont have a season ticket you have to pay
Away games everyone has have to pay.
If you bought a ticket for the away games then give them the cafccash as then those people will have the amount back they paid and can put that towards the away games or home games if they don't have season tickets.
But they way they have done it is stupid.
Either Season ticket holders now have to pay extra for home games(which is unfair on them) if its that way
or if its the other way then they have got money back for there season ticket(which can go towards away games) and get the home games for free so then people without season tickets are having to pay whilst season ticket holders have got extra money.
I just dont see why they had to complicate it this way, when its so simple
Am sorry but thats ridiculous if those with with less than £40 cash have to pay for home games - to top it off why should I get my three home games for free (Millwall on SKY!) plus four away games just because my season ticket was a bit more expensive
Assuming they charge £10. They can charge what they like.
Yet even then, if its £5 per home game for ST Holders, I still get the advantage of having a handful of away games for free over someone like @Sage
As Paulie says, think the fairest way would have been Home Games free regardless if you have a full or half season ticket - Away games we then pay for the ones we want to see
It could’ve been so straight forward but they have managed to cock it up and make it confusing.
Season ticket holders should at least get every home game free on Valley Pass. You have paid for them already. You therefore get to access the home games for free. Simple. Non season ticket holders pay £10, just like they would have to pay an individual match ticket anyway. Again, simple.
Why am I having to pay more to watch Charlton at home on ValleyPass than I have already paid if I was able to attend? All because my CAFC Cash does not equal what it would cost for ValleyPass? It’s wrong.
So, I've got £76 for my two season tickets. Games were advertised as 'free' for season ticket holders but I'd have to use that credit and add £14 assuming they charge £10 per game? WTF? Free - my arse!
It could’ve been so straight forward but they have managed to cock it up and make it confusing.
Season ticket holders should at least get every home game free on Valley Pass. You have paid for them already. You therefore get to access the home games for free. Simple. Non season ticket holders pay £10, just like they would have to pay an individual match ticket anyway. Again, simple.
Why am I having to pay more to watch Charlton at home on ValleyPass than I have already paid if I was able to attend? All because my CAFC Cash does not equal what it would cost for ValleyPass? It’s wrong.
The only way I can understand the way they've done CAFC Cash is for those who dont want to watch the streams or dont have the capability
Take me and you for example, if neither of us can watch and want a refund then they've done it the right way - I paid more for my season ticket so ultimately would get a bigger refund
I think that could have been asked in a simple question to fans
As a reason ticket holder do you intend to watch the Home Games on ValleyPass
(1) YES - Well you dont get any CAFC Cash back, thank you for your support (2) NO - You'll receive your CAFC Cash on your website in due course, if you do choose to watch home games at a later date please note these will cost you £10
A few of us will take it in turn to buy a game and host a garden party. Would rather put the cash towards a few tinnies that everyone pay to watch the same game.
It could’ve been so straight forward but they have managed to cock it up and make it confusing.
Season ticket holders should at least get every home game free on Valley Pass. You have paid for them already. You therefore get to access the home games for free. Simple. Non season ticket holders pay £10, just like they would have to pay an individual match ticket anyway. Again, simple.
Why am I having to pay more to watch Charlton at home on ValleyPass than I have already paid if I was able to attend? All because my CAFC Cash does not equal what it would cost for ValleyPass? It’s wrong.
The only way I can understand the way they've done CAFC Cash is for those who dont want to watch the streams or dont have the capability
Take me and you for example, if neither of us can watch and want a refund then they've done it the right way - I paid more for my season ticket so ultimately would get a bigger refund
I think that could have been asked in a simple question to fans
As a reason ticket holder do you intend to watch the Home Games on ValleyPass
(1) YES - Well you dont get any CAFC Cash back, thank you for your support (2) NO - You'll receive your CAFC Cash on your website in due course, if you do choose to watch home games at a later date please note these will cost you £10
100% agree. It is so simple and makes so much more sense.
You would be entitled to have more back because you paid more for it already. But the principle is the same, we both would have attended the games, so we both, as season ticket holders, should get free access to ValleyPass for home games. If you choose to not watch them on ValleyPass, you’re entitled to the CAFC Cash.
You are completely right and I really hope that the club are reading this and seeing the system they’ve implemented is ridiculous and there is a clear and simple solution to this problem they’ve seemingly created.
My photograph of Broadcasting house where room 101 was actually a boiler room, while Orwell worked at Bush House, with little relish for the corporation I am led to understand.
If you wish to claim a refund of your CAFC Cash for the outstanding games of your 2019/20 season ticket, you will have to do so by filling in an online form. This will be released at a later date.
There's no way they can just continue to sit on this money because it suits them.
It seems to me that even as a season ticket holder it is going to cost more money to watch the home games..
No surprise really.
As an old git just navigating the website and deliberately ambiguous disingenuous wording seems more hassle that it's worth. Don't need any more stress.
I'd written the money off anyway given the thieving bastards that were (according to Companies House are) at the helm.
Email I have received indicates the cash can be used against streaming products and any excess at a cost to myself. So not free streaming as the EFL guidelines state
Anybody know if the best way to see all the games live for a non season ticket holder is to join Valley Pass or Sky??? Very confused at present so any advice would be appreciated to an old fella who still remembers Betamax!
Anybody know if the best way to see all the games live for a non season ticket holder is to join Valley Pass or Sky??? Very confused at present so any advice would be appreciated to an old fella who still remembers Betamax!
Most games will be on Valley Pass for non season ticket holders for around £10
But any game live on Sky wont be available on Valley Pass to non season ticket holders as I understand it due to restrictions.
So if you want to watch the Millwall game you will need Sky
It is just seems to be, that the season ticket money they have refunded into my Charlton account there to pay for the streamed Charlton games. So the season ticket is giving accesses to the Chsrlton streaming as I expected.⁹
Anybody know if the best way to see all the games live for a non season ticket holder is to join Valley Pass or Sky??? Very confused at present so any advice would be appreciated to an old fella who still remembers Betamax!
Only Millwall at home is on Sky. No red button games.
It is just seems to be, that the season ticket money they have refunded into my Charlton account there to pay for the streamed Charlton games. So the season ticket is giving accesses to the Chsrlton streaming as I expected.⁹
Yes but some people’s credit won’t be enough to cover the cost of all the streamed home games.
It’s odd that they make a point of saying it’s £10 a match for Non-Season ticket holders.
Surely they’d say it’s the same price for everyone but season ticket holders will just be able to redeem it from the CAFC Cash? Or am I being too logical?
Comments
https://booking.cafc.co.uk/
I signed in here. Clicked my name on the top left and clicked 'Personal Details'.
On that page, you should see your CAFC cash balance mate
If you get stuck, drop me a PM 👍🏻
Use CAFC Cash Against Streaming Products
While you will not be able to attend the game in person, you will be able to stream them online. As such, you will be able to use your CAFC Cash against the cost of streaming the games.
Any CAFC Cash you have will be able to be deducted from the overall price of the stream, while you will have to pay any excess yourself.
Alternatively, you can email VPSupport@streamamg.com with any questions you might have.
You will be able to choose this option from Monday onwards.
I assume this could be for those non season ticket holders who have purchased games in advances etc...
It should have been simple.
Anyone with a season ticket gets home games for free.
If you dont have a season ticket you have to pay
Away games everyone has have to pay.
If you bought a ticket for the away games then give them the cafccash as then those people will have the amount back they paid and can put that towards the away games or home games if they don't have season tickets.
But they way they have done it is stupid.
Either Season ticket holders now have to pay extra for home games(which is unfair on them) if its that way
or if its the other way then they have got money back for there season ticket(which can go towards away games) and get the home games for free so then people without season tickets are having to pay whilst season ticket holders have got extra money.
I just dont see why they had to complicate it this way, when its so simple
As Paulie says, think the fairest way would have been Home Games free regardless if you have a full or half season ticket - Away games we then pay for the ones we want to see
It could’ve been so straight forward but they have managed to cock it up and make it confusing.
Season ticket holders should at least get every home game free on Valley Pass. You have paid for them already. You therefore get to access the home games for free. Simple. Non season ticket holders pay £10, just like they would have to pay an individual match ticket anyway. Again, simple.
Why am I having to pay more to watch Charlton at home on ValleyPass than I have already paid if I was able to attend? All because my CAFC Cash does not equal what it would cost for ValleyPass? It’s wrong.
"Any CAFC Cash you have will be able to be deducted from the overall price of the stream, while you will have to pay any excess yourself."
Means they know some peoples cash will not be enough...... wonder if we can pool...... have about £70 for our household.
Crazy really, they should have just given ST holders free access to the games they'd paid for.
Take me and you for example, if neither of us can watch and want a refund then they've done it the right way - I paid more for my season ticket so ultimately would get a bigger refund
I think that could have been asked in a simple question to fans
As a reason ticket holder do you intend to watch the Home Games on ValleyPass
(1) YES - Well you dont get any CAFC Cash back, thank you for your support
(2) NO - You'll receive your CAFC Cash on your website in due course, if you do choose to watch home games at a later date please note these will cost you £10
You would be entitled to have more back because you paid more for it already. But the principle is the same, we both would have attended the games, so we both, as season ticket holders, should get free access to ValleyPass for home games. If you choose to not watch them on ValleyPass, you’re entitled to the CAFC Cash.
You are completely right and I really hope that the club are reading this and seeing the system they’ve implemented is ridiculous and there is a clear and simple solution to this problem they’ve seemingly created.
Claiming A Refund
If you wish to claim a refund of your CAFC Cash for the outstanding games of your 2019/20 season ticket, you will have to do so by filling in an online form. This will be released at a later date.
There's no way they can just continue to sit on this money because it suits them.
No surprise really.
As an old git just navigating the website and deliberately ambiguous disingenuous wording seems more hassle that it's worth. Don't need any more stress.
I'd written the money off anyway given the thieving bastards that were (according to Companies House are) at the helm.
But any game live on Sky wont be available on Valley Pass to non season ticket holders as I understand it due to restrictions.
So if you want to watch the Millwall game you will need Sky