I lost my grandson recently. He had iPhone, iPad and a MacBook.
Due to cause of death police took phone but not interested in pad or book.
As no suicide note found (nothing on phone),my daughter is interested in seeing what is on those.
Apple Australia say they can unlock the MacBook on presentation of death cert,but, unable to unlock iPad due to encription but can wipe it.
Would appreciate anyone with any knowledge.
Note we did arrange for silicone mould a finger prints to be made.
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No idea with regards to an answer to your question, but you have my deepest sympathies
Good luck mate
To date, apple has refused to write or provide a way to unlock a phone or iPad, even to assist in gathering evidence for high profile crime investigation by the FBI.
It might be worth taking the items to a local corner shop that repairs mobile phones, you will be amazed what they can do.
Quite few years ago I forgot the password to an iPad. I managed to download a free app which gave me the passcode.
I assume things have got a lot more stringent since then and haven’t a clue of the app is still available. I will try to find out what it was called.
It maybe worth looking at other software such as Wondershare and tenorshare to see if they offer options without wiping the device.
It may be worth however emailing some of these companies as you may be able to access what you need.
Good Luck
Although Apple wouldn't give you access to the devices in their current state, with the death cert they should allow you access to the account. With that, wiping the phone could potentially be an option and then restore from any iCloud backups there may be.
I'd personally be very wary of forking out money to companies claiming they can hack the devices.
Apple are extremely stringent on this stuff and it’s going to be incredibly difficult to bypass unfortunately.
Sorry for your loss.
How to request access to a deceased family member's Apple account
This article explains how to request access to or delete someone’s Apple ID and the data stored with it after they have passed away.
My grandson had a name, Patryk,not a spelling mistake. His parents split when he was 5. I. Had 3 daughters, no sons and really he was like the son I never had. He was a very fast sprinter, aged 16, 6ft 2 in tall. Was a scout and loved basketball which played competitively. He used to call me his taxi driver. He would always give me a hug when I saw him, which was often as he lived less than a mile away. We now have to move on somehow,but we intend to highlight what happened to Patryk due to lack of help from the authorities. He was released after 5 days and my daughter was told of his strong suicidal tendencies.
Although Patrick was not a football fan he had over the years asked me about Charlton and how knew our history. He often ask me on a Sunday how we had gone, to which my reply was usually "crap" or "we won".once again thank you lots.
Thanks for the update and a little insight to your families tragic loss.
I too have a strapping 6’ 2” 17 year old grandson and know what joy they can bring so my thoughts are with you.
I am sure you have support from family and friends however if you ever feel you want to talk to someone similar to yourself ie male, grandad, Charlton fan etc drop me a message on here and I would be more than happy to have a chat.
Above all else look after yourself