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Valley express

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  • edited July 24
    Not that I use it (I live in London) but that does look a reasonably priced alternative to get to games. I’ve always thought the club should have tried a bit more to expand the service to attract more users. There must be areas in those two counties plus Surrey and Hampshire judging by the numbers that cross the bridge between Waterloo East and Waterloo mainline after a game where there are enough fans and other potential users of the service to make it worth the club trialling coaches and a few pick up points. Between strikes and constant engineering works SW Trains has been a real pain in the arse in recent years on matchdays and for others who can’t just switch to using the tube having the coach service would probably look more reliable. 

     
  • Just had an email about getting to the Valley with ease this Saturday showing all the Valley Express pickups.

    I live in Beckenham, they have my address, couldn't they filter out the fans not in the catchment area for these pickups?


  • iaitch said:
    Just had an email about getting to the Valley with ease this Saturday showing all the Valley Express pickups.

    I live in Beckenham, they have my address, couldn't they filter out the fans not in the catchment area for these pickups?


    That would be an admin nightmare. Or unnecessary work when emails can easily just be ignored if irrelevant.
  • iaitch said:
    Just had an email about getting to the Valley with ease this Saturday showing all the Valley Express pickups.

    I live in Beckenham, they have my address, couldn't they filter out the fans not in the catchment area for these pickups?


    That would be an admin nightmare. Or unnecessary work when emails can easily just be ignored if irrelevant.
    Agreed. Just send it out to every adult on the database and you've nothing to lose.
  • Not that I use it (I live in London) but that does look a reasonably priced alternative to get to games. I’ve always thought the club should have tried a bit more to expand the service to attract more users. There must be areas in those two counties plus Surrey and Hampshire judging by the numbers that cross the bridge between Waterloo East and Waterloo mainline after a game where there are enough fans and other potential users of the service to make it worth the club trialling coaches and a few pick up points. Between strikes and constant engineering works SW Trains has been a real pain in the arse in recent years on matchdays and for others who can’t just switch to using the tube having the coach service would probably look more reliable. 

     
    When we were in the Premier League my son and his mate got the Valley Express from Romsey, which for those who've never heard of it is just north of Southampton, for the Sheff Weds game as I couldn't go.
    They did say that the journey was long as there were a number of pick-up points on the way and if I remember they weren't back until after 9 o'clock.
    I personally don't think it's viable to pick up from such a distance.
  • What time is the Woolwich pick up point tonight?
  • CAFCTrev said:
    What time is the Woolwich pick up point tonight?
    ?, unless I’ve been whooshed.
  • iaitch said:
    Just had an email about getting to the Valley with ease this Saturday showing all the Valley Express pickups.

    I live in Beckenham, they have my address, couldn't they filter out the fans not in the catchment area for these pickups?


    That would be an admin nightmare. Or unnecessary work when emails can easily just be ignored if irrelevant.
    Actually, using a GIS, it would be simple.
  • edited August 13
    CAFCTrev said:
    What time is the Woolwich pick up point tonight?
    7pm

    Look out for numbers 161, 177, 180 and 472
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  • edited August 13
    Not that I use it (I live in London) but that does look a reasonably priced alternative to get to games. I’ve always thought the club should have tried a bit more to expand the service to attract more users. There must be areas in those two counties plus Surrey and Hampshire judging by the numbers that cross the bridge between Waterloo East and Waterloo mainline after a game where there are enough fans and other potential users of the service to make it worth the club trialling coaches and a few pick up points. Between strikes and constant engineering works SW Trains has been a real pain in the arse in recent years on matchdays and for others who can’t just switch to using the tube having the coach service would probably look more reliable. 

     
    When we were in the Premier League my son and his mate got the Valley Express from Romsey, which for those who've never heard of it is just north of Southampton, for the Sheff Weds game as I couldn't go.
    They did say that the journey was long as there were a number of pick-up points on the way and if I remember they weren't back until after 9 o'clock.
    I personally don't think it's viable to pick up from such a distance.
    We ran all sorts of routes in the PL, including Hampshire. It was convenient to pick up in Romsey, but the main boarding points were Andover and Basingstoke, where it was a collection point for those travelling from further west.

    We couldn’t sustain the Hants and Essex routes in the Championship, although West Sussex continued  for many years. What’s left is a rump that doesn’t work well because there are too many pick-ups, but the idea was sound and has proven resilient. 

    We subsidised some of the routes from profits on away travel (in all divisions) and substantial group ticket sales to schools and football clubs. The latter market just isn’t there in L1.

    On the database marketing it’s very simple to limit emails to relevant postcodes. We could do that a dozen years ago. They are pretty obvious. I think if you send irrelevant messages to people you do incur an opportunity cost, but I’m not sure the staff understand the geography.
  • Not that I use it (I live in London) but that does look a reasonably priced alternative to get to games. I’ve always thought the club should have tried a bit more to expand the service to attract more users. There must be areas in those two counties plus Surrey and Hampshire judging by the numbers that cross the bridge between Waterloo East and Waterloo mainline after a game where there are enough fans and other potential users of the service to make it worth the club trialling coaches and a few pick up points. Between strikes and constant engineering works SW Trains has been a real pain in the arse in recent years on matchdays and for others who can’t just switch to using the tube having the coach service would probably look more reliable. 

     
    When we were in the Premier League my son and his mate got the Valley Express from Romsey, which for those who've never heard of it is just north of Southampton, for the Sheff Weds game as I couldn't go.
    They did say that the journey was long as there were a number of pick-up points on the way and if I remember they weren't back until after 9 o'clock.
    I personally don't think it's viable to pick up from such a distance.
    We ran all sorts of routes in the PL, including Hampshire. It was convenient to pick up in Romsey, but the main boarding points were Andover and Basingstoke, where it was a collection point for those travelling from further west.

    We couldn’t sustain the Hants and Essex routes in the Championship, although West Sussex continued  for many years. What’s left is a rump that doesn’t work well because there are too many pick-ups, but the idea was sound and has proven resilient. 

    We subsidised some of the routes from profits on away travel (in all divisions) and substantial group ticket sales to schools and football clubs. The latter market just isn’t there in L1.

    On the database marketing it’s very simple to limit emails to relevant postcodes. We could do that a dozen years ago. They are pretty obvious. I think if you send irrelevant messages to people you do incur an opportunity cost, but I’m not sure the staff understand the geography.
    How far into Essex did the valley express go in the glory days?
  • HexHex
    edited August 13
    Not that I use it (I live in London) but that does look a reasonably priced alternative to get to games. I’ve always thought the club should have tried a bit more to expand the service to attract more users. There must be areas in those two counties plus Surrey and Hampshire judging by the numbers that cross the bridge between Waterloo East and Waterloo mainline after a game where there are enough fans and other potential users of the service to make it worth the club trialling coaches and a few pick up points. Between strikes and constant engineering works SW Trains has been a real pain in the arse in recent years on matchdays and for others who can’t just switch to using the tube having the coach service would probably look more reliable. 

     
    When we were in the Premier League my son and his mate got the Valley Express from Romsey, which for those who've never heard of it is just north of Southampton, for the Sheff Weds game as I couldn't go.
    They did say that the journey was long as there were a number of pick-up points on the way and if I remember they weren't back until after 9 o'clock.
    I personally don't think it's viable to pick up from such a distance.
    We ran all sorts of routes in the PL, including Hampshire. It was convenient to pick up in Romsey, but the main boarding points were Andover and Basingstoke, where it was a collection point for those travelling from further west.

    We couldn’t sustain the Hants and Essex routes in the Championship, although West Sussex continued  for many years. What’s left is a rump that doesn’t work well because there are too many pick-ups, but the idea was sound and has proven resilient. 

    We subsidised some of the routes from profits on away travel (in all divisions) and substantial group ticket sales to schools and football clubs. The latter market just isn’t there in L1.

    On the database marketing it’s very simple to limit emails to relevant postcodes. We could do that a dozen years ago. They are pretty obvious. I think if you send irrelevant messages to people you do incur an opportunity cost, but I’m not sure the staff understand the geography.
    Still clunky when compared to GIS based solutions, which were old hat a dozen years ago !
  • CAFCTrev said:
    Not that I use it (I live in London) but that does look a reasonably priced alternative to get to games. I’ve always thought the club should have tried a bit more to expand the service to attract more users. There must be areas in those two counties plus Surrey and Hampshire judging by the numbers that cross the bridge between Waterloo East and Waterloo mainline after a game where there are enough fans and other potential users of the service to make it worth the club trialling coaches and a few pick up points. Between strikes and constant engineering works SW Trains has been a real pain in the arse in recent years on matchdays and for others who can’t just switch to using the tube having the coach service would probably look more reliable. 

     
    When we were in the Premier League my son and his mate got the Valley Express from Romsey, which for those who've never heard of it is just north of Southampton, for the Sheff Weds game as I couldn't go.
    They did say that the journey was long as there were a number of pick-up points on the way and if I remember they weren't back until after 9 o'clock.
    I personally don't think it's viable to pick up from such a distance.
    We ran all sorts of routes in the PL, including Hampshire. It was convenient to pick up in Romsey, but the main boarding points were Andover and Basingstoke, where it was a collection point for those travelling from further west.

    We couldn’t sustain the Hants and Essex routes in the Championship, although West Sussex continued  for many years. What’s left is a rump that doesn’t work well because there are too many pick-ups, but the idea was sound and has proven resilient. 

    We subsidised some of the routes from profits on away travel (in all divisions) and substantial group ticket sales to schools and football clubs. The latter market just isn’t there in L1.

    On the database marketing it’s very simple to limit emails to relevant postcodes. We could do that a dozen years ago. They are pretty obvious. I think if you send irrelevant messages to people you do incur an opportunity cost, but I’m not sure the staff understand the geography.
    How far into Essex did the valley express go in the glory days?
    Colchester on the A12, if I remember correctly. Certainly Chelmsford. It was hard work and mostly a minibus. We could never make it work on the A13, although we had loads of junior football clubs come from that area. 


  • It’s very hard to attract new people in L1, especially from further afield, but focusing the marketing on existing fans who are already coming is kind of missing the point for me. 
    Also existing fans from further afield have less incentive to attend games with the new TV deal. TV access is definitely part of the reason my last season ticket purchase was 3 seasons ago.
  • edited August 14


    It’s very hard to attract new people in L1, especially from further afield, but focusing the marketing on existing fans who are already coming is kind of missing the point for me. 
    Also existing fans from further afield have less incentive to attend games with the new TV deal. TV access is definitely part of the reason my last season ticket purchase was 3 seasons ago.
    It’s likely true that the support dies off more quickly at the periphery of the catchment area when the appeal of the football fades, which is why there is a business case for subsiding travel (at least mitigating the cost financially if not in terms of time). Successive regimes have instead focused on trying to get Valley Express to break even, which has further shrunk the service and reduced its ability to attract new fans (too many pick-ups on more popular routes; fares set too high).

    It’s really not important if the coaches lose £200 a time if they bring in an extra £200 of net ticket revenue at the stadium when you have 10,000 empty seats, but for some reason that has always been a challenging argument to make. Obviously there is a tipping point at which you don’t run a coach, hence some routes were withdrawn over time. I think the problem lies in the assumption that passengers will come anyway.
  • Does Valley Express have any London stops or not? 
  • edited November 8
    clive said:
    Off_it said:
    Off_it said:
    Out of interest, how many people use it per game?
    I can only speak of the Hastings coach but I’d say we normally have between 2 and 6 spare seats on a 51 seater coach but even those spaces could be someone with a VE season ticket who missed that game.
    Cheers.

    So how many other coaches are normally parked up when you get off/get back on?
    There are 6 coaches ran by VE
    Valley Express routes

    clive said:
    Does Valley Express have any London stops or not? 
    Yes, Charlton.
    When does it leave the ground (or training ground) normally (for away games)?
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