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Zen and the art of Washing machine repair

Bosch Exccel 7 Varioperfect 7 error code 18- didn’t empty water on spinning .
Opened filter and found 2 coins and plastic collar thing.
Reconnected -still not emptying, same error code.
Checked waste pipe- clear
Checked pump impeller -spins when power is on
Turned it upside down and staggered as apparently no sump?
Disconnected hose between pump and bottom of chamber where sump might be- there’s a flappy bit of black rubber/ plastic inside
So is this a broken bit or something blocking it?
Everything is encased in major moulded plastic so it’s hard to get at. Looked at You tube but so far not found anything that goes past replacing the pump or sump
  

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