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The Valley - Restricted View

Solidgone
Posts: 10,208
I went to the home match v Leyton Orient and decided to book tickets in the West Stand selecting a perfect view…(I thought). I selected the middle upper front row just above the padded seating. But on locating our seats there is a red high barrier which restricted my view (sometimes this restricted view would be a blessing last season) but there was no notification stating the seats had a restricted view? At the moment there’s not a real problem because there are plenty of available seats that one can move to but I would have thought on selecting the seats there should be additional information which points out the restricted view. The stadium plan does not show the barrier.
I’m sure other people must of complained about it but is the complaint just ignored with a shrug of the shoulder saying you are only a football fan meaning you have no rights?
I would have forwarded my complaint to CAFC but it would seem that you can no longer contact the club.
Does anyone else sit with a restricted view and put up with it?
I’m sure other people must of complained about it but is the complaint just ignored with a shrug of the shoulder saying you are only a football fan meaning you have no rights?
I would have forwarded my complaint to CAFC but it would seem that you can no longer contact the club.
Does anyone else sit with a restricted view and put up with it?
Fan ID | Home Fixture | Stand | Area | Row | Seat | Price Type | |||||||||||||||
Charlton Athletic v Leyton Orient (17/08/2024 12:30) | WSM | H | 114 | ||||||||||||||||||
Charlton Athletic v Leyton Orient (17/08/2024 12:30) | WSM | H | 115 | ||||||||||||||||||
Charlton Athletic v Leyton Orient (17/08/2024 12:30) | WSM | H | 116 |
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Comments
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I didn’t actually realise that anywhere in the Valley had restricted view seats (unfortunately etc etc).0
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I didn’t actually realise that anywhere in the Valley had restricted view seats (unfortunately etc etc).0
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Surely must be someone at the club you can speak to about the problem?
Lets have a picture of the view and barrier, might help others out Solidgone.0 -
I always think the view from the dugout is restricted and don’t know why our managers don’t do as Curbishley/Peacock did and sit partly in the Directors box to better see the shape of the team etc.
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The stadium plan shows a railing in front of that row.
For supporters' queries, please email the club's Supporter Liaison Officer Emma Stamford on emma.stamford@cafc.co.uk.
https://www.charltonafc.com/staff
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I sit in the west lower, and have experienced those barriers previously (mainly for cup games). They are annoying, and it does depend how tall you are as to how much impact they can make. It's not a restricted view in the sense you cannot see the pitch, you just have to move up/down/sideways in order to see the ball in play... There are complaint procedures in place and I guess that even if you rang the ticket office they would put you through to the right person (Charlie - CEO!).0
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theres always 5000 seats left spare in the stand in case you need to move to some with an unrestricted view.0
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valleynick66 said:I always think the view from the dugout is restricted and don’t know why our managers don’t do as Curbishley/Peacock did and sit partly in the Directors box to better see the shape of the team etc.0
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I had similar in the AC stand versus Bolton. Just a railing but at (my) eye level. A bit annoying as I kept having to bob my head up or down to see over or under the railing depending on where the ball was. But it was only "in play" less than 25% of the time so I just put up with it.
Is a pain but currently plenty of other seats to move to. And not what I would call "restricted view". More annoyance.0 - Sponsored links:
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We often have to tell the steward by us in the lower north to move as they block the view of the goal standing outside of the walls of the entrance to the block.1
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I think there's restricted view in the east due to railings. And right in the far corner at the top by the scoreboard.0
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golfaddick said:I had similar in the AC stand versus Bolton. Just a railing but at (my) eye level. A bit annoying as I kept having to bob my head up or down to see over or under the railing depending on where the ball was. But it was only "in play" less than 25% of the time so I just put up with it.
Is a pain but currently plenty of other seats to move to. And not what I would call "restricted view". More annoyance.2 -
It sounds like you've sat exactly where my season ticket was last season. As soon as any play goes to your left hand side lower, you can't see, which is typically where CBT was working his magic 😂
I just would move a lot of the time. But your point is right, for a premium priced seat, it is a restricted view, and if the ground was full, it's not worth the price.1 -
Our STs are West Lower Block D Row T - we have the three nearest seats adjacent to the Directors Box and we are front row above an exit. There's a drop and directly in front of us is a railing in our eye line. It matters not a lot as it gives me something to lean on when I stand and the rest of the time I lean on the concrete below the railing with my head in my hands.
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My son & I had this issue last season in the Curbs stand. Bloody annoying and should definitely be classed as restricted. However, I like it up there, so this season we're still there, but moved back 3 rows. I'll find out on Saturday, as I missed the first 2 games.0
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It is poor that we do not list restricted view tickets and not price accordingly. There is zero reason we cannot do this.1
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I went to a game in Sweden and due to going with my disabled father in law, we were seated at pitchside. All good except the stadium security insisted on standing also at pitchside around every 10 metres. Such was their placement that I could not see action in either box, crosses and shots. About 10 minutes in i said to my wife I'm not avin this ****. I went and had a work in my best swenglish that I was having to stand. No action of movement until I used my best loud 'French' repeating my father in law who had to be seated could not see. at which point my wife had a word that I would get worse and they all moved.1
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MStuartPerm said:We often have to tell the steward by us in the lower north to move as they block the view of the goal standing outside of the walls of the entrance to the block.0
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The Prince-e-Paul said:I went to a game in Sweden and due to going with my disabled father in law, we were seated at pitchside. All good except the stadium security insisted on standing also at pitchside around every 10 metres. Such was their placement that I could not see action in either box, crosses and shots. About 10 minutes in i said to my wife I'm not avin this ****. I went and had a work in my best swenglish that I was having to stand. No action of movement until I used my best loud 'French' repeating my father in law who had to be seated could not see. at which point my wife had a word that I would get worse and they all moved.0
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Lewis Coaches said:Surely must be someone at the club you can speak to about the problem?
Let’s have a picture of the view and barrier, might help others out Solidgone.1 -
Braziliance said:It sounds like you've sat exactly where my season ticket was last season. As soon as any play goes to your left hand side lower, you can't see, which is typically where CBT was working his magic 😂
I just would move a lot of the time. But your point is right, for a premium priced seat, it is a restricted view, and if the ground was full, it's not worth the price.0 -
Ducktapeshoerepairs said:Braziliance said:It sounds like you've sat exactly where my season ticket was last season. As soon as any play goes to your left hand side lower, you can't see, which is typically where CBT was working his magic 😂
I just would move a lot of the time. But your point is right, for a premium priced seat, it is a restricted view, and if the ground was full, it's not worth the price.0 -
If you have a restricted view doesn't that mean you have the advantage of seeing a slightly lower percentage of the crap football?0
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killerandflash said:MStuartPerm said:We often have to tell the steward by us in the lower north to move as they block the view of the goal standing outside of the walls of the entrance to the block.3
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I recall these restricted views were mapped on to the system at some point, but possibly the data has been lost during multiple changes of ticketing software.1
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I used a mates season ticket years ago for a Stockport v Leeds L1 game. Had exactly the same problem, upper tier of the Cheadle End behind the goal two rows from the front and was expecting a cracking view of the game, unfortunately I had a railing obscuring the the view of the penalty area, it literally followed the line of the six yard area and was annoying as fuck.
Mentioned it to my mate and he didn't know what I was on about until he went to the next match, up until I mentioned it he had never noticed it and never forgave me for pointing it out!
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se9addick said:valleynick66 said:I always think the view from the dugout is restricted and don’t know why our managers don’t do as Curbishley/Peacock did and sit partly in the Directors box to better see the shape of the team etc.
Many mangers like Jone for example will always want to be close to the action in order to instantly react to things.0 -
Airman Brown said:I recall these restricted views were mapped on to the system at some point, but possibly the data has been lost during multiple changes of ticketing software.
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