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Not Tech minded, could do with help!

heckington_redsheckington_reds
in Not Sports Related
Afternoon guys, me and the good lady run a community radio station here in Heckington (radiohlr.com).During the live shows, we have an interactive forum called the live lounge, for listeners to comment on tracks and just chat to each other, it's connected to our website that seems to have had a dodgy update and upset the forum. Anyone got thoughts on what to do? Potentially a new version of the live lounge, but,it's got to be interactive. Your thoughts and input would be much appreciated...thanks all. Martin. 

Comments

  • red10red10
    How did the update happen? Can you possibly roll back to the previous version?
  • heckington_redsheckington_reds
    red10 said:
    How did the update happen? Can you possibly roll back to the previous version?
    Hi mate, thanks for your reply, auto update, tried rolling back, still the same issues 
  • swords_aliveswords_alive
    Maybe best to contact your webhost on Monday for their tech support.
    Out of curiosity, I took a look at the Live Lounge but it wanted a username to log in and there was no apparent way to create an account, so couldn't get any further.
  • BostonaddickBostonaddick
    push the power button to turn off and then push again to turn on.  Works for me every time
  • Arthur_TrudgillArthur_Trudgill
    heckington_reds said:
    red10 said:
    How did the update happen? Can you possibly roll back to the previous version?
    Hi mate, thanks for your reply, auto update, tried rolling back, still the same issues 
    Check if there is a recovery snapshot/point.

    Some users may lose their comments and chat but it could restore the forum.
  • heckington_redsheckington_reds
    swords_alive said:
    Maybe best to contact your webhost on Monday for their tech support.
    Out of curiosity, I took a look at the Live Lounge but it wanted a username to log in and there was no apparent way to create an account, so couldn't get any further.
    Hi Swords,thanks for taking the time to have a look, this is one of the issues, it's very easy to use the live lounge, no sign ups or anything, just a user name and you are in..proper pecking our heads!!!
  • heckington_redsheckington_reds
    Thanks all for your advice, looking like an issue with wise chat WordPress plug in...Will seek an alternative.
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