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Play - Off Ticket information 24-25 (Home seats SOLD OUT)

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Comments

  • bristoladdick
    bristoladdick Posts: 1,149
    How do you input DOB?
  • redbuttle
    redbuttle Posts: 1,985
    How do you input DOB?
    I clicked a date on calendar and changed the date manually. 
  • Jon_CAFC_
    Jon_CAFC_ Posts: 563
    How do you input DOB?
    Type it in - the calendar transparently overlays on the screen but it’s shit to use 
  • Uboat
    Uboat Posts: 12,201
    Help. Waited 30 mins. Got through.  I need to get 8 for the lot I usually buy for. All are connections.  It o lying lets me buy for 6 of them. The two I can't are kids.  I see as relationships that the 6 say they are "strong relationships"; whereas the 2 I can't buy for are just relationships.
    Anyone any idea.
    It sounds like you need stronger relationships with the children. 
  • Longtimeaddicted
    Longtimeaddicted Posts: 578
    What a complete and utter feck up, looks like some knob head failed to activate the link to allow you to buy your own season ticket🤬
    An hour is stress phone calls between us (buying 8 season ticket seats) and email exchanges, ended with us doing what I’m sure lots of others have done, buying seats in and around your own season tickets.
    who ever owns this deck up at CAFC needs a kick in the bollox, so Charlton!!!!!!
  • TootingRedArmy
    TootingRedArmy Posts: 418
    edited May 4
    Surely its not that difficult to design and code a ticket system which is user friendly and allows season ticket Holders to be given automatic access to buy their regular seats? Disappointing but not a unique fault with ticket systems,  seems that the computer nerd who designed the semi final ticket system didn't take into account that we only have one stab at buying for a play off ticket, so needs to be bleeding obvious and really user friendly.
    Please do better next time ...Memo to the Charlton Ticketing Manager sort this out for potential final tickets.......
  • cherryorchard
    cherryorchard Posts: 1,722
    I logged in at 10:45 then 11 it said I was 200 in queue,took me straight into site…then let me purchase 4 tickets,but had to put in name & dates of birth for over 65 & under 18 even tho on the system..on site it’s given me my purchase order of tickets,but no receipt or anything in inbox yet from Cafc to confirm them,which would normally turn up straight away…🙏🏻
    Same here - had to put in dob for the two concessions. No confirmation email or tickets yet though!
  • Greenhithe
    Greenhithe Posts: 784
    I have tried and have no fucking idea what’s going on. 

  • kakaka
    kakaka Posts: 154
    Got 2 adult tickets and 2 under 18s. Went through to payment and said payment failed. Try again. But the money came straight from my account. So I don't know whether I have the tickets or not!!
  • redman
    redman Posts: 5,288
    NabySarr said:
    Budington said:
    Am I reading wrong? I can’t see this reserve ticket function anywhere

    Should be able to do it once tickets are on sale 
    Am I being really stupid? Probably but I don't get my name in the top right hand corner, I get "hi there" even though I am logged in. I then don't get the option to buy our usual seats. Help!

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  • Bedsaddick
    Bedsaddick Posts: 24,767
    Got mine now . Managed to get four adults and a child which surprised me . Not many left at all in the Upper north or AC stand but perhaps the season ticket holders seats are faded out because the remain unavailable until they a bought ? 
  • 801912601
    801912601 Posts: 621
    Managed to get my group sorted although I had to change 2 student tickets to adults for it to work. Not had an email as yet confirming though
  • AFKABartram
    AFKABartram Posts: 57,847
    Can't buy my own season ticket seats as greyed out
    This can’t be true, can it? 

    Can someone who has worked it out please put forward some easy steps 
  • The Red Robin
    The Red Robin Posts: 26,132
    TelMc32 said:
    This is all a bit shambolic!
    It’s Charlton. What do you expect. 
  • bristoladdick
    bristoladdick Posts: 1,149
    redbuttle said:
    How do you input DOB?
    I clicked a date on calendar and changed the date manually. 

    Thanks for that redbuttle. Was driving me crackers!
  • East Kent Addick
    East Kent Addick Posts: 1,350
    That link to get your season ticket seats ain't bloody working so an going to have to either ring or hope they sort out before the deadline at least I was able to get valley express tickets and a couple of non season tickets done
  • Athletico Charlton
    Athletico Charlton Posts: 14,286
    NabySarr said:
    Help. Waited 30 mins. Got through.  I need to get 8 for the lot I usually buy for. All are connections.  It o lying lets me buy for 6 of them. The two I can't are kids.  I see as relationships that the 6 say they are "strong relationships"; whereas the 2 I can't buy for are just relationships.
    Anyone any idea.
    Do they have season tickets? If not it won’t let you buy them under their name. Just assign it to someone with a season ticket and it should work 
    Yep, both of them have season tickets and have done for 4 years or so. I have even bought their season tickets.
  • Croydon
    Croydon Posts: 12,740
    ANYONE TRYING TO BUY THEIR USUAL ST SEAT:

    LOG IN AND A RED ALERT BOX WILL BE ON THE RIGHT HAND SIDE, NOTIFYING YOU OF SEATS SAVED FOR AN EVENT

    CLICK ON THE WORD 'HERE' IN THE BOX, YOU WILL BE TAKEN THROUGH TO SELECT YOUR SEAT(S) TO PROCEED TO PURCHASE
  • JaShea99
    JaShea99 Posts: 5,466
    Are the away tickets supposed to be on sale too?
  • Croydon
    Croydon Posts: 12,740
    JaShea99 said:
    Are the away tickets supposed to be on sale too?
    Priority sale tomorrow. Details not yet announced 

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  • SouthWest_Addicks
    SouthWest_Addicks Posts: 6,307
    Paid for my tickets, but don’t seem to have an email confirmation or the tickets. 
  • guinnessaddick
    guinnessaddick Posts: 28,692
    edited May 4
    Surely its not that difficult to design and code a ticket system which is user friendly and allows season tckets to be given automatic access to their seats? Disappointing but not a unique fault with ticket systems,  seems that the computer nerd who designed the semi final ticket system didn't take into account that we only have one stab at buying for a play off ticket, so needs to be bleeding obvious and really user friendly.
    Please do better next time ...Memo to the Charlton Ticketing Manager sort this out for potential final tickets.......
    There must also be a way, where with a bit of coding within the current ticket system, that you can use your current season ticket to gain entry into the game, once you bought a ticket.
  • Jon_CAFC_
    Jon_CAFC_ Posts: 563
    JaShea99 said:
    Are the away tickets supposed to be on sale too?
    Tomorrow 11am for the selected few
  • Uboat
    Uboat Posts: 12,201
    JaShea99 said:
    Are the away tickets supposed to be on sale too?
    Tomorrow. 11am. 
  • kentred2
    kentred2 Posts: 2,341
    redbuttle said:
    kentred2 said:
    redbuttle said:
    DA9 said:


    This, but it doesn’t work, well it didn’t for me 
    Click “here”
    Would have helped if it was a different colour.
    Racist. Lol
    Is there a different route for VG members?
    No. Same.
    Guess mine is not linked. 
    I’ll have to crawl under the turnstile or come over the wall at the back of the east terrace I suppose. 
  • Athletico Charlton
    Athletico Charlton Posts: 14,286
    Uboat said:
    Help. Waited 30 mins. Got through.  I need to get 8 for the lot I usually buy for. All are connections.  It o lying lets me buy for 6 of them. The two I can't are kids.  I see as relationships that the 6 say they are "strong relationships"; whereas the 2 I can't buy for are just relationships.
    Anyone any idea.
    It sounds like you need stronger relationships with the children. 

    I don't get it.  They are my niece and nephew. I buy their season tickets and the tickets to away game they go to.
    I ended up buying 5 of my 8 and have left my brother trying to sort his and his 2 children out ( I could have bought his but he would then have come across the stupid can't buy kids tickets only rule). The club also do not think he has a sufficiently strong relationship to buy his own kids tickets so he is stuck trying to call the ticket line which is just always cutting him off.
    Renewing season tickets was hard enough. It's just always problems.
  • Uboat
    Uboat Posts: 12,201
    If hundreds of season ticket holders are buying other seats because they can’t get their own it’s going to look like a sell out tomorrow only for loads of seats to suddenly become available on Tuesday. 
  • oohaahmortimer
    oohaahmortimer Posts: 34,179
    how many extra seats per season ticket holder are you allowed to buy
    trying to buy 6 extra but can't keeps saying assigned blah blah blah bollox but problem prolly is i have 6 season tickets all under my name 
  • fenaddick
    fenaddick Posts: 11,308
    Sounds like lots of ST seats going to be available Tuesday morning 
  • Rudders22
    Rudders22 Posts: 3,872
    Terrible system. finally got and now to have log in with my fan id password, when that should have been linked years ago. I want to buy 3 including my own set, but feck me, I can't even choose my own seat. Shocking. and you can't even call the club !!