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club complaints

dancafc
dancafc Posts: 1,009
in General Charlton
Has anyone had any response from the club on a matter they have complained about? ?

Comments

  • Leroy Ambrose
    Leroy Ambrose Posts: 14,438
    A few years ago, Bradley Allen told me to fuck off when I told him he was shit after missing a sitter against someone.

    HTH
  • Covered End
    Covered End Posts: 52,030
    Perhaps, The Trust can do a survey for you, before you decide whether to complain :-)
  • dancafc
    dancafc Posts: 1,009
    I used the link henry sent me so I have already complained
  • Atletico Addick
    Atletico Addick Posts: 5,843
    I complained plenty about Thuram on here, the Club since got rid of him...
  • Bedsaddick
    Bedsaddick Posts: 24,765
    Atletico Addick said:

    I complained plenty about Thuram on here, the Club since got rid of him...

    I heard that complaint was dropped....
  • ken_shabby
    ken_shabby Posts: 6,268
    Thuram dropped it.
  • JiMMy 85
    JiMMy 85 Posts: 10,199
    dancafc said:

    Has anyone had any response from the club on a matter they have complained about? ?

    Yes, once, they made up for it brilliantly. But this was '06 so who knows what would happen today.
  • dancafc
    dancafc Posts: 1,009
    What happened and how did they make up for it
  • Brendan_O_Connell
    Brendan_O_Connell Posts: 8,938
    ken_shabby said:

    Thuram dropped it.

    Yes, that was the joke Ken.
  • shirty5
    shirty5 Posts: 19,235
    edited August 2014
    dancafc said:

    Has anyone had any response from the club on a matter they have complained about? ?

    Two free directors box tickets after a Valley Party candidate and a steward got there rows confused and pulled me out for wrongly accusing me of having stolen match tickets during the Swindon home game in 97. Missed 20 mins of the game due to having to explain to the feds and then the ticket office. Got escorted back to my seat whilst giving words of advice to steward and friend.

    Complaints do work sometimes

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  • dancafc
    dancafc Posts: 1,009
    That was nice of them but that was the good old days lol just wonder how complaints are dealt with in Belgium
  • bobcafc7
    bobcafc7 Posts: 447
    dancafc said:

    That was nice of them but that was the good old days lol just wonder how complaints are dealt with in Belgium

    What do you expect to get when it's a free open day ?
  • dancafc
    dancafc Posts: 1,009
    Treated with respect after iv shelled out season ticket money and near on £200 in the club shop
  • falconwood_1
    falconwood_1 Posts: 7,368
    "the feds"

  • J BLOCK
    J BLOCK Posts: 8,318
    dancafc said:

    Treated with respect after iv shelled out season ticket money and near on £200 in the club shop

    What happened??
  • souladdick
    souladdick Posts: 214
    Recently had a box at the Valley for my Cousins 50th. Service was very poor, with over stretched staff. Following a complaint, the club made up for it brilliantly with good manners, a match day meal for 4 and complimentary match tickets for 2 guests.
  • dancafc
    dancafc Posts: 1,009
    The thing is im not after freebies just an apology would be fine
  • killer kish
    killer kish Posts: 2,019
    Made a complaint to the club back in 2003 after letting down a special needs school i helped out at.Peter Varney responded went down to The Valley had a chat got some goodies for the school and ended up getting offered a position in Junior Reds which I did for 10 years.
  • dancafc
    dancafc Posts: 1,009
    Junior reds now that's old school
  • kentaddick
    kentaddick Posts: 18,729
    Saying "the Feds" is a #straightred

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  • NorthStandUltra
    NorthStandUltra Posts: 2,540
    edited August 2014
    We had reason to complain last season & the club were useless - made their decision before hearing all sides of the story & were not open to any other discussions.
  • Danny Addick
    Danny Addick Posts: 3,932
    Yeah I complained once after the head of retail was really rude to me about 6 years ago. I wrote to them all but they ignored me.
  • Danny Addick
    Danny Addick Posts: 3,932
    They'd insinuated that I'd stolen something from the shop after I'd taken it back with the tag left in. I had the receipt too!
  • Danny Addick
    Danny Addick Posts: 3,932
    Totally different regime though to be fair.
  • chester_conrad
    chester_conrad Posts: 738
    ken_shabby said:

    Thuram dropped it.

    Nice one Ken.
  • _nam11
    _nam11 Posts: 1,231
    edited August 2014
    I complained couple seasons ago, after our premier league years faded, goal scorers like Mendonca & Bent disappeared. The club responded fantastically, and signed Simon Church.
  • Bryan_Kynsie
    Bryan_Kynsie Posts: 2,179
    I complained about not being able to get into the Liverpool home game atSelhurst because apparently you needed to bring a membership card for the one and only time (and about 15000 Liverpool fans evidently had one with them) I got a personal letter from Lennie but I'm still waiting for free match tickets...
  • Fumbluff
    Fumbluff Posts: 10,137
    I think I'd trade my memories of the games against Liverpool at shithurst for a night in a pub somewhere....
  • Kap10
    Kap10 Posts: 15,579
    So what happened? The club's record over the years has been mixed. Depends on what you want to complain about and if the club feel you're justified.

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