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no renewal of seasons tickets-charltons response

24

Comments


  • Do we have to guess the reason for not renewing the season tickets?

  • iaitch
    iaitch Posts: 10,327
    Because the club didn't ask him why he was renewing so he didn't renew.
  • Kap10
    Kap10 Posts: 15,636
    maybe they talked to a sample of lapsed season ticket holders and were able to forma view, maybe you were not selected. Why do you feel the need for them to contact you specifically.
  • Kap10 said:

    maybe they talked to a sample of lapsed season ticket holders and were able to forma view, maybe you were not selected. Why do you feel the need for them to contact you specifically.

    Perhaps he felt that as a valued customer, they might like to persuade him,?
    Not sure of his reasons, but then nor are the club are they
  • Callumcafc
    Callumcafc Posts: 64,267
    edited December 2014
    I didn't renew for this season (due to changing work commitments) and the club must've made contact at least half a dozen times between June-September through phone, email and/or post.
  • If this doesn't end up having something to do with hairdressers in Blackpool or Paulie's nan I'm going to be gutted.
  • One of my points being at the start of the season a simple phone call might have got me to renew?
    Surely as a so called valued customer I'm worth a call?
    I'm sure I've won many a client back by a simple call to find out why?
  • Uboat
    Uboat Posts: 12,260
    edited December 2014


    For over 10 years we have held over 6 season tickets between us costing best part of 2 grand a season
    This year none of us renewed for the 1st time.
    Has anyone who didn't renew been contacted personaly by the club?
    If I ran a bussiness and suddenly lost 2 grands worth of repeat business I'd want to know why?
    Surely we were worth a phone call?
    Ok I know at the last minute we were sent tickets for the 1st game!

    So they did respond.

    They wrote to you and gave you a free ticket.

    maybe they could have done more but to say that there was no response seems odd when you yourself state that they was.
    Strange thread, should be floydroadunfaithfull!!


    Yeah, we get it. At least read the thread first to see if anyone else has already made the same lame joke.
  • iaitch
    iaitch Posts: 10,327

    One of my points being at the start of the season a simple phone call might have got me to renew?
    Surely as a so called valued customer I'm worth a call?
    I'm sure I've won many a client back by a simple call to find out why?

    You've not said why you didn't renew, what were the reasons?
  • PL54
    PL54 Posts: 10,757

    One of my points being at the start of the season a simple phone call might have got me to renew?
    Surely as a so called valued customer I'm worth a call?
    I'm sure I've won many a client back by a simple call to find out why?

    If they had called would you have renewed ?

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  • Lurker
    Lurker Posts: 408
    Bit disappointed that the club didn't call me to find out why I renewed.
  • Baldybonce
    Baldybonce Posts: 9,705
    Oh dear.
  • Redskin
    Redskin Posts: 3,132
    Considering you finish every statement in every post with a question mark, I don't think you're entirely sure you even had a ST not to renew in the first place.

  • i didnt renew my season ticket? the club didnt call me? i wouldnt have renewed even if they called me? i got really angry that time they did call me? all i wanted to do was tell someone why i didnt renew? but im not telling anyone?

  • Badger
    Badger Posts: 4,842

    One of my points being at the start of the season a simple phone call might have got me to renew?
    Surely as a so called valued customer I'm worth a call?
    I'm sure I've won many a client back by a simple call to find out why?

    Let's look at this in a different way.

    I'm sure the club would like your repeat Business and do not want Long term season tickets holders to not renew.

    Maybe you could promt the club into getting you back on board and renewing your tickets.

    Have You thought about sending an email to Katrien at the club and asking for a deal on a bulk purchase as an incentive to get you back as a season ticket holder.

    Sometimes it's better to go direct and try to reslove an issue if you are not happy,

    As you say above i'm sure i've won many a client back by a simple phone call to find out why.

    Why not try the above and let us know how you get on.

    Just saying.
  • Redskin said:

    Considering you finish every statement in every post with a question mark, I don't think you're entirely sure you even had a ST not to renew in the first place.


    Funny, cos I was just typing to advise him/her that the 'Full stop' is to the left of the 'Question mark'. Not too far to the left either.
  • As I said I can live with whatever happens on the pitch or doesn't for that matter

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  • As I said I can live with whatever happens on the pitch or doesn't for that matter
  • PL54
    PL54 Posts: 10,757
    #attentionseeking
  • I stomped upstairs in a huff with my girlfriend 2 months ago. Has she come up to see how I am? Has she f**k. I could be dead up here!
  • I stomped upstairs in a huff with my girlfriend 2 months ago. Has she come up to see how I am? Has she f**k. I could be dead up here!

    Dont worry dear... I set this account up on CharltonLife to keep an eye on you :)
  • Addicted
    Addicted Posts: 2,804
    This thread...

    image
  • Was it because we were kept back after the Millwall game last season ?
  • AFKABartram
    AFKABartram Posts: 58,124
    Not being funny mate, but seeing as the crux of your complaint is the club didn't make the effort to find out why you didn't renew, you must have thought when posting you would be asked why.you didn't renew?
  • DA9
    DA9 Posts: 11,109
    I used to punch people at football matches for fun, I stopped doing that a few years ago, nobody from the club has called me or emailed me to ask me why I haven't renewed my punching. I really need to talk to someone.
  • Baldybonce
    Baldybonce Posts: 9,705
    Katrien phoned me and asked if I was hot, and maybe I should take something off.....
  • Katrien phoned me and asked if I was hot, and maybe I should take something off.....

    Ah... That wasn't Katrien. Sorry.