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BT internet disruption. Holborn Fire on 1/4

kimbo
kimbo Posts: 3,006
in Not Sports Related
Hi all
We still don't internet at work following this fire on 1/4 our office is old St
. I understand it was a serious incident but do not believe that BT do not have disaster recovery plans in place and can switch routings when needed. I don't know if our office manager is doing all she can or not. Anyone else affected? Or any advice?

On way home to work. At least I get to game on time tonight.

Comments

  • Curb_It
    Curb_It Posts: 21,265
    Well it is BT you are talking about.
    As an office manager my worse ever working experience has been dealing with BT.

    I still have nightmares over it and rue the day i let this particular person into my office to talk up a good deal.



  • carly burn
    carly burn Posts: 19,633
    Problem with BT is that they are notoriously hard to pin down when there is problem.
  • PL54
    PL54 Posts: 10,757
    carly burn said:

    Problem with RD is that they are notoriously hard to pin down when there is problem.

  • Charltonparklane
    Charltonparklane Posts: 5,786
    We have fibre optic cables running underground where the fire was, totally unable to reroute as police and city of London have prevented engineers getting underground to replace them.
    Still toxic fumes and awaiting structural damage clearance.
  • Leroy Ambrose
    Leroy Ambrose Posts: 14,489
    Here's what usually happens with a BT issue

    Outage
    Call BT - "Sorry, that's an engineering issue. You should contact Openreach"
    Call Openreach - "Sorry, that's a service issue. You should contact BT"
    Repeat to fade
  • Stig
    Stig Posts: 29,292
    Like a lot of big companies:

    image
  • kimbo
    kimbo Posts: 3,006
    Charltonparklane said:

    We have fibre optic cables running underground where the fire was, totally unable to reroute as police and city of London have prevented engineers getting underground to replace them.
    Still toxic fumes and awaiting structural damage clearance.

    So you have no internet either? Have you any idea when it will be fixed?

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