Ticket office to close 1pm on match days?
Comments
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Based on the demand for the play offs when it was near impossible to get through by phone & the ticket office was closed.
You couldn't make it up.2 -
That's not going to work. There will be plenty of walk ups after 1300.1
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5pm midweek closing as well.0
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Very odd. What happens then if you forget or lose your season ticket, need a replacement ticket on the day and it's past 1pm?1
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The OS also states:
89% of tickets bought for the club’s play-off final at Wembley were purchased online and that number was 83% for Charlton’s home leg semi-final against Doncaster Rovers
True, but wasn't it basically the only way you could get tickets for those two matches.
The 1pm matchday closure must be a typo error.
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So no walk-ups at all allowed on a midweek match day after people finish work?
I know the old scroat and his lackey complain that fans customers cost him money but I'm sure Airman has the figures that show every bum on a seat contributes SOME money to the club.
Must be the only club in the world that actively make it difficult to come and watch the team0 -
Perhaps Meire has returned?
What next, no football to be played this season as there was clearly no demand for match day ticket purchases in the last month?1 -
Ha, nuts. Are there any other clubs in England that do this?1
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Very bad idea. Very bad.0
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Maybe it means that the main ticket office will be closing 2 hours before kick-offs,but you will still be able to purchase tickets from the additional booths which normally only open only on matchdays,the statement is very poorly worded & was this fully discussed at the fans forum?0
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Sponsored links:
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You will just have to turn around and go home.MartinCAFC said:Very odd. What happens then if you forget or lose your season ticket, need a replacement ticket on the day and it's past 1pm?2 -
The matchday Saturday time was just for phonelines. It's now clarified on the OS7
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Quite. Possibly they are trying to eliminate the casual staff used to sell tickets on matchdays as a cost saving but as a business proposition that’s insane.Covered End said:Based on the demand for the play offs when it was near impossible to get through by phone & the ticket office was closed.
You couldn't make it up.0 -
So walk up sales between 1pm and kickoff are prohibited by the owner and management of Charlton Athletic Football Club.
I know that this is obvious, but I’m spelling it out because this decision is as incredible as it is reprehensible.
Fans make last minute decisions for a variety of reasons, all of them valid and understandable.0 -
That would be a safety issue as the north stand ticket office can’t cope on its own.clive said:Maybe it means that the main ticket office will be closing 2 hours before kick-offs,but you will still be able to purchase tickets from the additional booths which normally only open only on matchdays,the statement is very poorly worded & was this fully discussed at the fans forum?0 -
It says "in person" sales between 10am and 4pm.catfordmorry said:So walk up sales between 1pm and kickoff are prohibited by the owner and management of Charlton Athletic Football Club.
I know that this is obvious, but I’m spelling it out because this decision is as incredible as it is reprehensible.
Fans make last minute decisions for a variety of reasons, all of them valid and understandable.0 -
The article has been amended. Ticket office open from 1000 till 1600 on Saturday match days.0
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On a match Saturday: Phone lines close at 1pm. Walk-ups 10am - 4pm. What isn't mentioned is what the ticket office opening hours will be for an evening kick-off. Normal evening closing at 5pm. Would make a guess they'll stay open until 9pm.0
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It says you can buy in person from 1-4 on match days. Don’t see the problem0
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It’s been changed. See above.Nicholas said:It says you can buy in person from 1-4 on match days. Don’t see the problem0 -
Sponsored links:
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Fairly large typo!4
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The opening hours for Charlton Athletic’s Ticket Office have been adjusted for the 2019/20 campaign to match demand.
Following the introduction of the club’s new online ticketing system at the start of the 2018/19 season, there has been a large increase in the percentage of tickets purchased online.
89% of tickets bought for the club’s play-off final at Wembley were purchased online and that number was 83% for Charlton’s home leg semi-final against Doncaster Rovers.
With an increase in supporters purchasing online, fans buying in-person and over the phone have reduced dramatically, especially on weekdays.
The ticket office have examined in-person purchasing trends and as a result have adjusted ticket office opening hours to the below, beginning Monday, July 14th:
Monday: 1pm-5pm
Tuesday: 9:30am-5pm
Wednesday: 9:30am-5pm
Thursday: Closed
Friday: 9:30am-5pm
Non-Match Saturday: Closed
Matchday Saturday: Phonelines 10am-1pm (in person 10am-4pm + 15 minutes after full-time)
Sunday: Closed
On the back of feedback from the Fans’ Forum, tickets going on sale for high demand games, will be made available at the same time whether a supporter be purchasing in-person, on the phone or online.
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Yes Nicholas. But it has been amended since it was first published.0
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Curb_It said:Fairly large typo!
if only they had someone who could proof read stuff before it was posted1 -
As others have now said, it’s been changed since I first read it.catfordmorry said:So walk up sales between 1pm and kickoff are prohibited by the owner and management of Charlton Athletic Football Club.
I know that this is obvious, but I’m spelling it out because this decision is as incredible as it is reprehensible.
Fans make last minute decisions for a variety of reasons, all of them valid and understandable.
I’ll l leave opinions re proof reading to the rest of you!0 -
Or go to a local pub.ricky_otto said:
You will just have to turn around and go home.MartinCAFC said:Very odd. What happens then if you forget or lose your season ticket, need a replacement ticket on the day and it's past 1pm?0 -
Charlton life performing the proof reading duties yet again.5
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paulbaconsarnie said:Charlton life performing the proof reading duties yet again.
Actually it's 'proofreading' - all one word.0 -
15 minutes after full time seems a bit short, if there was a queue of people would they really close the shutters before they were all served?Nicholas said:The opening hours for Charlton Athletic’s Ticket Office have been adjusted for the 2019/20 campaign to match demand.
Following the introduction of the club’s new online ticketing system at the start of the 2018/19 season, there has been a large increase in the percentage of tickets purchased online.
89% of tickets bought for the club’s play-off final at Wembley were purchased online and that number was 83% for Charlton’s home leg semi-final against Doncaster Rovers.
With an increase in supporters purchasing online, fans buying in-person and over the phone have reduced dramatically, especially on weekdays.
The ticket office have examined in-person purchasing trends and as a result have adjusted ticket office opening hours to the below, beginning Monday, July 14th:
Monday: 1pm-5pm
Tuesday: 9:30am-5pm
Wednesday: 9:30am-5pm
Thursday: Closed
Friday: 9:30am-5pm
Non-Match Saturday: Closed
Matchday Saturday: Phonelines 10am-1pm (in person 10am-4pm + 15 minutes after full-time)
Sunday: Closed
On the back of feedback from the Fans’ Forum, tickets going on sale for high demand games, will be made available at the same time whether a supporter be purchasing in-person, on the phone or online.
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I think we all know the answer as to whether Roland would pay to have the ticket office left open a bit longer...killerandflash said:
15 minutes after full time seems a bit short, if there was a queue of people would they really close the shutters before they were all served?Nicholas said:The opening hours for Charlton Athletic’s Ticket Office have been adjusted for the 2019/20 campaign to match demand.
Following the introduction of the club’s new online ticketing system at the start of the 2018/19 season, there has been a large increase in the percentage of tickets purchased online.
89% of tickets bought for the club’s play-off final at Wembley were purchased online and that number was 83% for Charlton’s home leg semi-final against Doncaster Rovers.
With an increase in supporters purchasing online, fans buying in-person and over the phone have reduced dramatically, especially on weekdays.
The ticket office have examined in-person purchasing trends and as a result have adjusted ticket office opening hours to the below, beginning Monday, July 14th:
Monday: 1pm-5pm
Tuesday: 9:30am-5pm
Wednesday: 9:30am-5pm
Thursday: Closed
Friday: 9:30am-5pm
Non-Match Saturday: Closed
Matchday Saturday: Phonelines 10am-1pm (in person 10am-4pm + 15 minutes after full-time)
Sunday: Closed
On the back of feedback from the Fans’ Forum, tickets going on sale for high demand games, will be made available at the same time whether a supporter be purchasing in-person, on the phone or online.
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