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Meal delivery times

So for the third time in the last few weeks I have ordered a meal through Just Eat and gave a delivery time that would coincide with when I would get home. Each time the food has been delivered at least an hour before the time they advised.
Don’t use them, they are absolutely crap.
The restaurants have been brilliant in stark contrast to Just Eat. Redoing the order with no complaint.
Just Eat is shit. 
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Comments

  • ValleyGary
    ValleyGary Posts: 37,979
    Why not order an hour before you’re due home?
  • Huskaris
    Huskaris Posts: 9,849
    I think it probably confuses the restaurant as you are most likely the only person in the UK that hasn't used the "ASAP" delivery time. 
  • se9addick
    se9addick Posts: 32,035
    Surprised any Charlton fan can bear to use Just Eat to be honest
  • iainment
    iainment Posts: 8,039
    Huskaris said:
    I think it probably confuses the restaurant as you are most likely the only person in the UK that hasn't used the "ASAP" delivery time. 
    They give a delivery time option. I use it. Can’t be the only one. Wouldn’t care if it was a late delivery.
  • You don't say
  • Huskaris
    Huskaris Posts: 9,849
    iainment said:
    Huskaris said:
    I think it probably confuses the restaurant as you are most likely the only person in the UK that hasn't used the "ASAP" delivery time. 
    They give a delivery time option. I use it. Can’t be the only one. Wouldn’t care if it was a late delivery.
    All this fuss over some fried tofu or whatever it is you eat! 
  • iainment
    iainment Posts: 8,039
    Huskaris said:
    iainment said:
    Huskaris said:
    I think it probably confuses the restaurant as you are most likely the only person in the UK that hasn't used the "ASAP" delivery time. 
    They give a delivery time option. I use it. Can’t be the only one. Wouldn’t care if it was a late delivery.
    All this fuss over some fried tofu or whatever it is you eat! 
    The fuss is over the crap service. I’ve never eaten tofu.
  • Huskaris
    Huskaris Posts: 9,849
    iainment said:
    Huskaris said:
    iainment said:
    Huskaris said:
    I think it probably confuses the restaurant as you are most likely the only person in the UK that hasn't used the "ASAP" delivery time. 
    They give a delivery time option. I use it. Can’t be the only one. Wouldn’t care if it was a late delivery.
    All this fuss over some fried tofu or whatever it is you eat! 
    The fuss is over the crap service. I’ve never eaten tofu.
    Stop moaning and Just Eat it.. 
  • Huskaris
    Huskaris Posts: 9,849
    Also, surely the restaurant get given the time to deliver, so it's their fault not just eats....
  • i_b_b_o_r_g
    i_b_b_o_r_g Posts: 18,948
    Surely take-aways are traditionally ordered for an immediate delivery?
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  • WSS
    WSS Posts: 25,070
    Did somebody say Just Eat?
  • Huskaris
    Huskaris Posts: 9,849
    If a meal arrives at someone's door, and there's no one there to eat it, is it still food?
  • i_b_b_o_r_g
    i_b_b_o_r_g Posts: 18,948
    If the bloke on the ped is late to deliver the food, is he still a delivery rider?

    Or is he just a bloke riding around with food in a bag?
  • iainment
    iainment Posts: 8,039
    Huskaris said:
    iainment said:
    Huskaris said:
    iainment said:
    Huskaris said:
    I think it probably confuses the restaurant as you are most likely the only person in the UK that hasn't used the "ASAP" delivery time. 
    They give a delivery time option. I use it. Can’t be the only one. Wouldn’t care if it was a late delivery.
    All this fuss over some fried tofu or whatever it is you eat! 
    The fuss is over the crap service. I’ve never eaten tofu.
    Stop moaning and Just Eat it.. 
    When/if it gets here I’ll eat. 
  • cafctom
    cafctom Posts: 11,370
    I've had literally the same issue with Just Eat tonight. After an hour and a half of waiting, they offered me a £5 credit. Told them to keep it.

    A few months ago we ordered something, and admittedly the way into our flat is a bit confusing. I was watching the delivery driver from my balcony, waiting to buzz him in from my phone. Because he couldn't figure out how to get to the door - he just gave it to some random geezer (who happily took it), and the driver ran off!
  • I’ve never used Uber eats or just eat, doesn’t sound like I’m missing out!
  • i_b_b_o_r_g
    i_b_b_o_r_g Posts: 18,948
    cafctom said:
    I've had literally the same issue with Just Eat tonight. After an hour and a half of waiting, they offered me a £5 credit. Told them to keep it.

    A few months ago we ordered something, and admittedly the way into our flat is a bit confusing. I was watching the delivery driver from my balcony, waiting to buzz him in from my phone. Because he couldn't figure out how to get to the door - he just gave it to some random geezer (who happily took it), and the driver ran off!
    Ain't they got a Tom Tom Tom?
  • Huskaris
    Huskaris Posts: 9,849
    cafctom said:
    I've had literally the same issue with Just Eat tonight. After an hour and a half of waiting, they offered me a £5 credit. Told them to keep it.

    A few months ago we ordered something, and admittedly the way into our flat is a bit confusing. I was watching the delivery driver from my balcony, waiting to buzz him in from my phone. Because he couldn't figure out how to get to the door - he just gave it to some random geezer (who happily took it), and the driver ran off!
    I live in a block where for some reason all delivery drivers try to deliver to my neighbours in an adjacent block (I live at 23, they live at 27). 

    Whenever I see the people at 27 I can tell how disgusted they are at what a greedy shit I am. 
  • newyorkaddick
    newyorkaddick Posts: 3,052
    It's a lousy business model....every restaurant/takeaway will prefer to overestimate their throughput than potentially turn down business (by turning the app off).  I have stopped using it as by the time the food arrives I've usually stuffed my face with toast whilst waiting.
  • LenGlover
    LenGlover Posts: 31,651
    Since House Arrest I have started ordering the odd meal for delivery.

    I have found it more efficient (and cheaper) to deal directly with the restaurant I am ordering from rather than one of the delivery chains so far.

    I am a relative novice in this field so may not be typical in my experiences.
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  • newyorkaddick
    newyorkaddick Posts: 3,052
    The Just Eat margins (and others eg Deliveroo) are absurd....given restaurants make most of their margin on alcohol, it's not sustainable from the restaurant's standpoint.  Better off building their own ordering system and hoping loyal customers know where to find them.
  • Huskaris
    Huskaris Posts: 9,849
    edited August 2020
    The Just Eat margins (and others eg Deliveroo) are absurd....given restaurants make most of their margin on alcohol, it's not sustainable from the restaurant's standpoint.  Better off building their own ordering system and hoping loyal customers know where to find them.
    And a lot have... the amount of times a delivery driver hands me a leaflet offering me a discount if I order direct off of their website is huge. And I only get 4 takeaways a week. 
  • MrOneLung
    MrOneLung Posts: 26,853
    I don’t understand why, if you want to order some food from The Raj of India you would go onto Just Eat and order rather than ordering directly from The Raj of India

    What is the benefit?  
  • Huskaris
    Huskaris Posts: 9,849
    MrOneLung said:
    I don’t understand why, if you want to order some food from The Raj of India you would go onto Just Eat and order rather than ordering directly from The Raj of India

    What is the benefit?  
    Not having to ring them. 

    A lot of people (myself included) hate talking to people in person/on the phone and prefer to play the big man on an app, website or football forum. 
  • up_the_valley
    up_the_valley Posts: 4,186
    WSS said:
    Did somebody say Just Eat?
    https://youtu.be/KmgKONT_WNU
  • kakaka
    kakaka Posts: 154
    Last friday i ordered Kfc on the just eat app. The order was cancelled immediately by the restaurant but they took the £28.90 from my card and would refund me in a few days (they did). Not to miss out on my food i drove to the branch i ordered from about 5 minutes from my house and payed £19.95 for exactly the same order. Wont be using just eat anymore!
  • JaShea99
    JaShea99 Posts: 5,458
    kakaka said:
    Last friday i ordered Kfc on the just eat app. The order was cancelled immediately by the restaurant but they took the £28.90 from my card and would refund me in a few days (they did). Not to miss out on my food i drove to the branch i ordered from about 5 minutes from my house and payed £19.95 for exactly the same order. Wont be using just eat anymore!
    Surely that price difference wasn’t that much of a surprise though? What did you expect, it would be the same?
  • O-Randy-Hunt
    O-Randy-Hunt Posts: 10,645
    These corps will just charge the restaurants a ridiculous commission just because we the customer are too lazy to phone up direct and put our order through.

    That commission will only go up too. And either the restaurants prices will have to increase to cover the loss or as someone else said the restaurant will have to put an app in place to 
  • Covered End
    Covered End Posts: 52,006
    I've never used any of these food apps.
    If I want a chinese or Indian take away I phone them & they deliver for nothing.
    I'd never order KFC, McDonalds type food to eat indoors.
    Each to their own, I'm not criticising someone happy to pay £9 for a KFC delivery.
  • cafcsinger
    cafcsinger Posts: 5,548
    If you order before you’re actually home you can have no compaints