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Car paint spill

2

Comments

  • stockportaddick
    stockportaddick Posts: 1,135
    idealworld said:
    Valspar and B&Q both seem to not want to help any of these customers too:
    Look at this poor one:

    and these:
    Wow, there are some horror stories there, looks like I got off lightly. B&Q seem to have no interest, sympathy or intention of reimbursing costs. 

    I found this as well..  https://www.theguardian.com/money/2016/oct/29/bq-valspar-paint-tins-open-damage-cars
  • DaveMehmet
    DaveMehmet Posts: 21,601
    Tempted to go to B&Q, but a tin of Valspar then drop it so it goes all over the till/floor as I go to pay.
  • Covered End
    Covered End Posts: 52,008
    DaveMehmet said:
    Tempted to go to B&Q, but a tin of Valspar then drop it so it goes all over the till/floor as I go to pay.
    I was thinking the same.
  • Ormiston_Addick
    Ormiston_Addick Posts: 8,810
    Covered End said:
    DaveMehmet said:
    Tempted to go to B&Q, but a tin of Valspar then drop it so it goes all over the till/floor as I go to pay.
    I was thinking the same.
    Yeah, then some poor teenage worker earning minimum wage will have to get on their hands and knees to clean it up.

    What a thoroughly disgusting thing to even think of.
  • PopIcon
    PopIcon Posts: 5,970
    Ormiston_Addick said:
    Covered End said:
    DaveMehmet said:
    Tempted to go to B&Q, but a tin of Valspar then drop it so it goes all over the till/floor as I go to pay.
    I was thinking the same.
    Yeah, then some poor teenage worker earning minimum wage will have to get on their hands and knees to clean it up.

    What a thoroughly disgusting thing to even think of.
    If anything, @DaveMehmet @Covered End are guaranteeing job security. It is a selfless act as far as I'm concerned.

    A better example of disgusting behaviour would be shitting in your teapot while you are on holiday.
  • guinnessaddick
    guinnessaddick Posts: 28,633
    PopIcon said:
    Ormiston_Addick said:
    Covered End said:
    DaveMehmet said:
    Tempted to go to B&Q, but a tin of Valspar then drop it so it goes all over the till/floor as I go to pay.
    I was thinking the same.
    Yeah, then some poor teenage worker earning minimum wage will have to get on their hands and knees to clean it up.

    What a thoroughly disgusting thing to even think of.
    If anything, @DaveMehmet @Covered End are guaranteeing job security. It is a selfless act as far as I'm concerned.

    A better example of disgusting behaviour would be shitting in your teapot while you are on holiday.
    How long would you leave it brewing?
  • MuttleyCAFC
    MuttleyCAFC Posts: 47,729
    edited September 2020
    I am about to embark on some much needed decorating. I will not be going to B&Q (I was planning to get everything there) now as I think this story is outrageous. Consequently, they have already lost out financially by not sorting you out. It is not unreasonable to expect a tin of paint you have just bought not to spill if it tips over.

    I have also found out via this thread that Valspar paint is crap. Confirmed by a painter and decorator contact. I had a look in my local B&M on the off chance yesterday and was surprised to see the paint they sell is Dulux and Johnstones.  
  • DaveMehmet
    DaveMehmet Posts: 21,601
    guinnessaddick said:
    PopIcon said:
    Ormiston_Addick said:
    Covered End said:
    DaveMehmet said:
    Tempted to go to B&Q, but a tin of Valspar then drop it so it goes all over the till/floor as I go to pay.
    I was thinking the same.
    Yeah, then some poor teenage worker earning minimum wage will have to get on their hands and knees to clean it up.

    What a thoroughly disgusting thing to even think of.
    If anything, @DaveMehmet @Covered End are guaranteeing job security. It is a selfless act as far as I'm concerned.

    A better example of disgusting behaviour would be shitting in your teapot while you are on holiday.
    How long would you leave it brewing?
    One lump or two?
  • floydroadfaithfull
    floydroadfaithfull Posts: 4,778
    Leyland paint can't beat it unlike the cars 
  • Addickted
    Addickted Posts: 19,456
    I cannot believe how many times this has happened with this product from this retailer.

    How B&Q cannot be liable for all the damage caused mystifies me.
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  • Dazzler21
    Dazzler21 Posts: 51,344
    idealworld said:
    Valspar and B&Q both seem to not want to help any of these customers too:
    Look at this poor one:

    and these:
    Ouch in an Audi Q5 too by the look of it!
  • happyvalley
    happyvalley Posts: 8,996
    I phoned them up the other week to ask how big the queue was. Dopey mare on the end of the line said it was the same size as the B.
  • ProperCharlton
    ProperCharlton Posts: 2,254
    I worked at B&Q for 5 years, absolute joke of a company. You've got little chance of getting any refund, as the manager is right in saying it's not their problem once it's left the premises. 

    I'd suggest going as high up the management chain as possible. Bringing it to the attention of someone important used to get results for customers. 
  • Covered End
    Covered End Posts: 52,008
    KentishAddick said:
    I worked at B&Q for 5 years, absolute joke of a company. You've got little chance of getting any refund, as the manager is right in saying it's not their problem once it's left the premises. 

    I'd suggest going as high up the management chain as possible. Bringing it to the attention of someone important used to get results for customers. 
    Go to the top, CEO or similar threaten Watchdog if no agreement.
    Contact Watchdog with evidence & prior spillage records discovered.
  • LoOkOuT
    LoOkOuT Posts: 10,857
    How well did it clean up? We need an after pic.
  • SuedeAdidas
    SuedeAdidas Posts: 7,741



  • stockportaddick
    stockportaddick Posts: 1,135
    LoOkOuT said:
    How well did it clean up? We need an after pic.
    @LoOkOuT managed to get the bulk of the paint out on the mat but still left a mess.

  • clb74
    clb74 Posts: 10,824
    stockportaddick said:
    LoOkOuT said:
    How well did it clean up? We need an after pic.
    @LoOkOuT managed to get the bulk of the paint out on the mat but still left a mess.

    Did you have someone facedown in the paint
  • CAFCsayer
    CAFCsayer Posts: 10,224
    stockportaddick said:
    LoOkOuT said:
    How well did it clean up? We need an after pic.
    @LoOkOuT managed to get the bulk of the paint out on the mat but still left a mess.

    What on earth did you get up to with the cleaner? 
  • red10
    red10 Posts: 834
    edited September 2020
    Would a vax carpet cleaner with a wand help?, emulsion paint might pick up given enough applications. Our VAX has been very good for getting various colours of cat puke off our cream carpet ..
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  • stockportaddick
    stockportaddick Posts: 1,135
    CAFCsayer said:
    stockportaddick said:
    LoOkOuT said:
    How well did it clean up? We need an after pic.
    @LoOkOuT managed to get the bulk of the paint out on the mat but still left a mess.

    What on earth did you get up to with the cleaner? 
    I pretty much gave up cleaning it tbh. By the time I got home, the paint that had seeped under and around the mat had already started to dry and the rest was drying as fast as I could mop it up. Soon became apparent I'd need a new carpet so gave up! 
  • stockportaddick
    stockportaddick Posts: 1,135
    red10 said:
    Would a vax carpet cleaner with a wand help?, emulsion paint might pick up given enough applications. Our VAX has been very good for getting various colours of cat puke off our cream carpet ..
    Beyond a vax mate, industrial paint stripper and a karcher jet washer more like 😉
  • SuedeAdidas
    SuedeAdidas Posts: 7,741
    stockportaddick said:
    LoOkOuT said:
    How well did it clean up? We need an after pic.
    @LoOkOuT managed to get the bulk of the paint out on the mat but still left a mess.

    It looked better before you started cleaning it up. 
  • The Prince-e-Paul
    The Prince-e-Paul Posts: 6,688
    Just go back to B&Q and buy three more tins for the other footwells. By the time you get home, everyone will assume it's factory spec or limited edition. 
  • Rob7Lee
    Rob7Lee Posts: 9,595
    You need to get the seat out first, then a Vax/bissell with plenty of cleaning fluid. I'm assuming it's a water based paint, if so it'll come out.

    What car is it?
  • guinnessaddick
    guinnessaddick Posts: 28,633
    edited September 2020
    Rob7Lee said:
    You need to get the seat out first, then a Vax/bissell with plenty of cleaning fluid. I'm assuming it's a water based paint, if so it'll come out.

    What car is it?
    Black on the outside, grey, black & a splash of white on the inside.
  • Rob7Lee
    Rob7Lee Posts: 9,595
    guinnessaddick said:
    Rob7Lee said:
    You need to get the seat out first, then a Vax/bissell with plenty of cleaning fluid. I'm assuming it's a water based paint, if so it'll come out.

    What car is it?
    Black on the outside, grey, black & white on the inside.
    Helpful!
  • DaveMehmet
    DaveMehmet Posts: 21,601
    Rob7Lee said:
    You need to get the seat out first, then a Vax/bissell with plenty of cleaning fluid. I'm assuming it's a water based paint, if so it'll come out.

    What car is it?
    Toyota Crown
  • seth plum
    seth plum Posts: 53,448
    Go to Brewers.
    More expensive but thorough with clips and tape on mixed paint.
    Handy for me anyway as they're on the Chiltonian.
  • stockportaddick
    stockportaddick Posts: 1,135
    Rob7Lee said:
    You need to get the seat out first, then a Vax/bissell with plenty of cleaning fluid. I'm assuming it's a water based paint, if so it'll come out.

    What car is it?
    @Rob7Lee it's a Mazda and brand new  :'( which is why I'm going to replace the carpet. A local auto trim company can supply new and join under the centre consul and under the seat for £300

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