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Anyone dealt with Red Robins Retro?

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  • ElfsborgAddick
    ElfsborgAddick Posts: 29,038
    Clem_Snide said:
    follett said:
    CAFCsayer said:
    Just remembered, ordered the blue woolwich shirt about a month ago and not heard so much as a peep from them. Did anyone else order?
    Didn't get the blue one but ordered one a few months ago. From memory, it took a fair while to come and they actually closed their twitter DMs so I couldn't get in touch. The shirt itself was really cool but unfortunately some of the seams broke on the first wear which has put me off buying anymore as it is a great idea. 
    I ordered the White One. Didn't turn up and have been having a nightmare getting a refund. Finally got them to acknowledge it was lost and offer a refund a couple of weeks ago. Now no sign of the refund and the response to Twitter DMs has dried up. Really wish they accepted PayPal as the dispute would be far easier to deal with.
    They seem like an unreliable outfit, best avoided.

    In the long term hopefully we can sell retros in the Club Shop, when available before they have proved popular.
  • Athletico Charlton
    Athletico Charlton Posts: 14,274
    edited March 2024
    Sound a poor outfit for the club and particularly the Trust to have buddied up with.  Lack of any service and I assume using manufacturers logos and trademarks without authority.
  • cafc999
    cafc999 Posts: 4,967
    Athletico Charlton said:
    Sound a poor outfit for the club and particularly the Trust to have buddied up with.  Lack of any service and I assume using manufacturers logos and trademarks without authority.
    Not sure the club have buddied up with them
  • Rothko
    Rothko Posts: 18,803
    Clem_Snide said:
    follett said:
    CAFCsayer said:
    Just remembered, ordered the blue woolwich shirt about a month ago and not heard so much as a peep from them. Did anyone else order?
    Didn't get the blue one but ordered one a few months ago. From memory, it took a fair while to come and they actually closed their twitter DMs so I couldn't get in touch. The shirt itself was really cool but unfortunately some of the seams broke on the first wear which has put me off buying anymore as it is a great idea. 
    I ordered the White One. Didn't turn up and have been having a nightmare getting a refund. Finally got them to acknowledge it was lost and offer a refund a couple of weeks ago. Now no sign of the refund and the response to Twitter DMs has dried up. Really wish they accepted PayPal as the dispute would be far easier to deal with.
    If you’ve got something confirming a refund from them, and haven’t got it, put it into dispute with your bank/credit card provider, they’ll settle in your favour
  • shirty5
    shirty5 Posts: 19,223
    cafc999 said:
    Athletico Charlton said:
    Sound a poor outfit for the club and particularly the Trust to have buddied up with.  Lack of any service and I assume using manufacturers logos and trademarks without authority.
    Not sure the club have buddied up with them
    They haven’t but the Supporters Trust have 
  • cafc_4life
    cafc_4life Posts: 456
    Ordered white/purple/green shirt which arrived this week, within timeframe and is a great replica. 
  • kidbrookeaddick
    kidbrookeaddick Posts: 1,051
    Been keen to order one of these but wondered how they measure up compared to the Castore kits. In most clothing I am a XXL but the Castore shirts I need a 3XL. If anyone is able to clarify the fits that would be great.
  • Talal
    Talal Posts: 11,487
    edited March 2024
    . 
  • Clem_Snide
    Clem_Snide Posts: 11,737
    Rothko said:
    Clem_Snide said:
    follett said:
    CAFCsayer said:
    Just remembered, ordered the blue woolwich shirt about a month ago and not heard so much as a peep from them. Did anyone else order?
    Didn't get the blue one but ordered one a few months ago. From memory, it took a fair while to come and they actually closed their twitter DMs so I couldn't get in touch. The shirt itself was really cool but unfortunately some of the seams broke on the first wear which has put me off buying anymore as it is a great idea. 
    I ordered the White One. Didn't turn up and have been having a nightmare getting a refund. Finally got them to acknowledge it was lost and offer a refund a couple of weeks ago. Now no sign of the refund and the response to Twitter DMs has dried up. Really wish they accepted PayPal as the dispute would be far easier to deal with.
    If you’ve got something confirming a refund from them, and haven’t got it, put it into dispute with your bank/credit card provider, they’ll settle in your favour
    Finally sent the refund yesterday evening.
  • ElfsborgAddick
    ElfsborgAddick Posts: 29,038
    Clem_Snide said:
    Rothko said:
    Clem_Snide said:
    follett said:
    CAFCsayer said:
    Just remembered, ordered the blue woolwich shirt about a month ago and not heard so much as a peep from them. Did anyone else order?
    Didn't get the blue one but ordered one a few months ago. From memory, it took a fair while to come and they actually closed their twitter DMs so I couldn't get in touch. The shirt itself was really cool but unfortunately some of the seams broke on the first wear which has put me off buying anymore as it is a great idea. 
    I ordered the White One. Didn't turn up and have been having a nightmare getting a refund. Finally got them to acknowledge it was lost and offer a refund a couple of weeks ago. Now no sign of the refund and the response to Twitter DMs has dried up. Really wish they accepted PayPal as the dispute would be far easier to deal with.
    If you’ve got something confirming a refund from them, and haven’t got it, put it into dispute with your bank/credit card provider, they’ll settle in your favour
    Finally sent the refund yesterday evening.
    Nice one, don't order from them again.
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  • cafc999
    cafc999 Posts: 4,967
    £58 for the yellow FADS shirt
  • shirty5
    shirty5 Posts: 19,223
    https://www.castrust.org/2024/02/members-hub-highlights-redrobinretro/
  • CAFCTrev
    CAFCTrev Posts: 5,978
    With the refund issues I don't get the impression there's anything sinister going on, I just think whoever is behind the operation has bitten off more than they could chew and underestimated demand. 

    I never trust any slightly sketchy site that doesn't let you pay through PayPal.
  • Uboat
    Uboat Posts: 12,195
    I wish I’d read this thread before I parted with £63 for a training top three weeks ago. No sign of it and no communication. AVOID. 
  • Champs85
    Champs85 Posts: 254
    I got the red adidas shirt, got to say I’m a bit disappointed. The three stripes etc is all printed within the material, as is the sponsor, not sewn as it should be on an authentic shirt. I know they are replicas but they are expensive for what they are
  • Carl_bratton
    Carl_bratton Posts: 68
    Uboat said:
    I wish I’d read this thread before I parted with £63 for a training top three weeks ago. No sign of it and no communication. AVOID. 
    I bought a couple of replicas from them and the purchase to delivery was 6-8 weeks so don’t be too worried about no contact after 3 weeks.

    i speak from experience that i was worried but came through in the end, just slow.
  • Uboat
    Uboat Posts: 12,195
    Carl_bratton said:
    Uboat said:
    I wish I’d read this thread before I parted with £63 for a training top three weeks ago. No sign of it and no communication. AVOID. 
    I bought a couple of replicas from them and the purchase to delivery was 6-8 weeks so don’t be too worried about no contact after 3 weeks.

    i speak from experience that i was worried but came through in the end, just slow.
    Thanks, that’s good to know. I’ll stop harassing the bloke for a bit!
  • cfgs
    cfgs Posts: 11,476
    edited June 2024
    From experience I think they show off a sample, wait until they have 50 orders and then shut down that product on their website.  They then place the order and that is why it takes 6 to 8 weeks.  I think they should make it clearer on everything they put out, but they aren't con men.
  • WillmoreTheRed
    WillmoreTheRed Posts: 875
    Anyone able to get hold of the guy? - interested in buying one for the season coming up but can't seem to get a response by email.
  • ElfsborgAddick
    ElfsborgAddick Posts: 29,038
    WillmoreTheRed said:
    Anyone able to get hold of the guy? - interested in buying one for the season coming up but can't seem to get a response by email.
    There are stories that the club shop are looking to bring out retro tops this season, it may be a better idea to wait for them?
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  • WillmoreTheRed
    WillmoreTheRed Posts: 875
    I actually found these guys:
    https://ccppretro15.com/

    For £35 felt worth the punt.
  • Addicktion
    Addicktion Posts: 384
    WillmoreTheRed said:
    I actually found these guys:
    https://ccppretro15.com/

    For £35 felt worth the punt.
    How is the quality?
  • WillmoreTheRed
    WillmoreTheRed Posts: 875
    Addicktion said:
    WillmoreTheRed said:
    I actually found these guys:
    https://ccppretro15.com/

    For £35 felt worth the punt.
    How is the quality?
    Only ordered today mate, reading online it can take 6 weeks sometimes. Once it arrives I’ll let you know.
  • Henry Irving
    Henry Irving Posts: 85,222
    Think they are the same shirts
  • MrOneLung
    MrOneLung Posts: 26,853
    Addicktion said:
    WillmoreTheRed said:
    I actually found these guys:
    https://ccppretro15.com/

    For £35 felt worth the punt.
    How is the quality?
    Never mind the quality, feel the width 
  • Uboat
    Uboat Posts: 12,195
    Uboat said:
    I wish I’d read this thread before I parted with £63 for a training top three weeks ago. No sign of it and no communication. AVOID. 
    In case anyone was thinking about using RRR, my top did turn up, so he’s not a con man, just either unlucky with the post or a bit disorganised/busy. 
  • shirty5
    shirty5 Posts: 19,223
    https://x.com/redrobinsretro1/status/1812892790000324797?s=46
  • Talal
    Talal Posts: 11,487
    shirty5 said:
    https://x.com/redrobinsretro1/status/1812892790000324797?s=46
    You can pick up a genuine one of this for roughly the same price. 
  • Sollied
    Sollied Posts: 144
    Talal said:
    shirty5 said:
    https://x.com/redrobinsretro1/status/1812892790000324797?s=46
    You can pick up a genuine one of this for roughly the same price. 
    It’s the same as the ecru mesh. You could get the real thing for less than these repros…
  • Callumcafc
    Callumcafc Posts: 63,765
    edited September 2024
    Sounds like Reading had an identical service that didn’t work out too well for people.


    https://x.com/readingfanman/status/1831038832172757107?s=46&t=ynww82GMl7VKBjthBflU0g

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