What a complete and utter feck up, looks like some knob head failed to activate the link to allow you to buy your own season ticket🤬 An hour is stress phone calls between us (buying 8 season ticket seats) and email exchanges, ended with us doing what I’m sure lots of others have done, buying seats in and around your own season tickets. who ever owns this deck up at CAFC needs a kick in the bollox, so Charlton!!!!!!
Help. Waited 30 mins. Got through. I need to get 8 for the lot I usually buy for. All are connections. It o lying lets me buy for 6 of them. The two I can't are kids. I see as relationships that the 6 say they are "strong relationships"; whereas the 2 I can't buy for are just relationships. Anyone any idea.
It sounds like you need stronger relationships with the children.
Surely its not that difficult to design and code a ticket system which is user friendly and allows season ticket Holders to be given automatic access to buy their regular seats? Disappointing but not a unique fault with ticket systems, seems that the computer nerd who designed the semi final ticket system didn't take into account that we only have one stab at buying for a play off ticket, so needs to be bleeding obvious and really user friendly. Please do better next time ...Memo to the Charlton Ticketing Manager sort this out for potential final tickets.......
I logged in at 10:45 then 11 it said I was 200 in queue,took me straight into site…then let me purchase 4 tickets,but had to put in name & dates of birth for over 65 & under 18 even tho on the system..on site it’s given me my purchase order of tickets,but no receipt or anything in inbox yet from Cafc to confirm them,which would normally turn up straight away…🙏🏻
Same here - had to put in dob for the two concessions. No confirmation email or tickets yet though!
Got 2 adult tickets and 2 under 18s. Went through to payment and said payment failed. Try again. But the money came straight from my account. So I don't know whether I have the tickets or not!!
Am I reading wrong? I can’t see this reserve ticket function anywhere
Should be able to do it once tickets are on sale
Am I being really stupid? Probably but I don't get my name in the top right hand corner, I get "hi there" even though I am logged in. I then don't get the option to buy our usual seats. Help!
Got mine now . Managed to get four adults and a child which surprised me . Not many left at all in the Upper north or AC stand but perhaps the season ticket holders seats are faded out because the remain unavailable until they a bought ?
That link to get your season ticket seats ain't bloody working so an going to have to either ring or hope they sort out before the deadline at least I was able to get valley express tickets and a couple of non season tickets done
Help. Waited 30 mins. Got through. I need to get 8 for the lot I usually buy for. All are connections. It o lying lets me buy for 6 of them. The two I can't are kids. I see as relationships that the 6 say they are "strong relationships"; whereas the 2 I can't buy for are just relationships. Anyone any idea.
Do they have season tickets? If not it won’t let you buy them under their name. Just assign it to someone with a season ticket and it should work
Yep, both of them have season tickets and have done for 4 years or so. I have even bought their season tickets.
Surely its not that difficult to design and code a ticket system which is user friendly and allows season tckets to be given automatic access to their seats? Disappointing but not a unique fault with ticket systems, seems that the computer nerd who designed the semi final ticket system didn't take into account that we only have one stab at buying for a play off ticket, so needs to be bleeding obvious and really user friendly. Please do better next time ...Memo to the Charlton Ticketing Manager sort this out for potential final tickets.......
There must also be a way, where with a bit of coding within the current ticket system, that you can use your current season ticket to gain entry into the game, once you bought a ticket.
Help. Waited 30 mins. Got through. I need to get 8 for the lot I usually buy for. All are connections. It o lying lets me buy for 6 of them. The two I can't are kids. I see as relationships that the 6 say they are "strong relationships"; whereas the 2 I can't buy for are just relationships. Anyone any idea.
It sounds like you need stronger relationships with the children.
I don't get it. They are my niece and nephew. I buy their season tickets and the tickets to away game they go to. I ended up buying 5 of my 8 and have left my brother trying to sort his and his 2 children out ( I could have bought his but he would then have come across the stupid can't buy kids tickets only rule). The club also do not think he has a sufficiently strong relationship to buy his own kids tickets so he is stuck trying to call the ticket line which is just always cutting him off. Renewing season tickets was hard enough. It's just always problems.
If hundreds of season ticket holders are buying other seats because they can’t get their own it’s going to look like a sell out tomorrow only for loads of seats to suddenly become available on Tuesday.
how many extra seats per season ticket holder are you allowed to buy trying to buy 6 extra but can't keeps saying assigned blah blah blah bollox but problem prolly is i have 6 season tickets all under my name
Terrible system. finally got and now to have log in with my fan id password, when that should have been linked years ago. I want to buy 3 including my own set, but feck me, I can't even choose my own seat. Shocking. and you can't even call the club !!
Comments
An hour is stress phone calls between us (buying 8 season ticket seats) and email exchanges, ended with us doing what I’m sure lots of others have done, buying seats in and around your own season tickets.
who ever owns this deck up at CAFC needs a kick in the bollox, so Charlton!!!!!!
Please do better next time ...Memo to the Charlton Ticketing Manager sort this out for potential final tickets.......
Thanks for that redbuttle. Was driving me crackers!
LOG IN AND A RED ALERT BOX WILL BE ON THE RIGHT HAND SIDE, NOTIFYING YOU OF SEATS SAVED FOR AN EVENT
CLICK ON THE WORD 'HERE' IN THE BOX, YOU WILL BE TAKEN THROUGH TO SELECT YOUR SEAT(S) TO PROCEED TO PURCHASE
I don't get it. They are my niece and nephew. I buy their season tickets and the tickets to away game they go to.
I ended up buying 5 of my 8 and have left my brother trying to sort his and his 2 children out ( I could have bought his but he would then have come across the stupid can't buy kids tickets only rule). The club also do not think he has a sufficiently strong relationship to buy his own kids tickets so he is stuck trying to call the ticket line which is just always cutting him off.
Renewing season tickets was hard enough. It's just always problems.
trying to buy 6 extra but can't keeps saying assigned blah blah blah bollox but problem prolly is i have 6 season tickets all under my name