I'd be surprised if we don't have another several thousand on sale by tomorrow morning.
Orient have stuck their Friday 5pm to end sales. Ours was Saturday 11am. The door is still ajar, although Henry suggests we may be out of luck. There'll be an announcement very soon, I am sure.
Perhaps.
My feeling would be that the EFL were kicking back until Orient's 5pm deadline passed which is more than fair enough imo. It's in no-ones interest to have all those empty blocks when the demand is there.
In which case issue comms saying we won’t know until after Friday PM if any more tickets can be made available.
Why? When they are working on getting them as soon as they can.
For those of you who expect constant updates, do you not think they would have updated us to tell us that there was no chance of any more tickets? Until you get that update, there is ever chance more tickets are coming.
To stop people being forced to go to more expensive and insecure options.
Might also save calls and emails to the ticket office
Just had this email sent to me... Feels like with this going out, that the sales are now over
Especially the booking site, as if you login to get tickets now... the Wembley event isnt even there to say SOLD OUT now.
Looks like thats that then. So poor from the EFL,was convinced we'd get at least another 5-6k on top. Really feel for those Charlton fans who cant get a ticket😞
Seems such a shame to have people missing out when there’s empty sections
Are there charlton fans still missing out? I don't know of any personally. Maybe if you're after a few seats together or concessions, it's harder but surely if you aint fussy and want to go, fingers crossed you will go
What a tremendous boost for our owners /CEO if "they" could get this sorted for a huge number of Addicks still without tickets through no fault of their own in many cases.
I'd be surprised if we don't have another several thousand on sale by tomorrow morning.
Orient have stuck their Friday 5pm to end sales. Ours was Saturday 11am. The door is still ajar, although Henry suggests we may be out of luck. There'll be an announcement very soon, I am sure.
Perhaps.
My feeling would be that the EFL were kicking back until Orient's 5pm deadline passed which is more than fair enough imo. It's in no-ones interest to have all those empty blocks when the demand is there.
In which case issue comms saying we won’t know until after Friday PM if any more tickets can be made available.
Why? When they are working on getting them as soon as they can.
For those of you who expect constant updates, do you not think they would have updated us to tell us that there was no chance of any more tickets? Until you get that update, there is ever chance more tickets are coming.
To stop people being forced to go to more expensive and insecure options.
Might also save calls and emails to the ticket office
That reasonable?
It won't save calls and e-mails.
They told us the other day that tickets would arrive within 48 hours and they had people pestering them less than 24 hours later asking where their tickets were.
They are extremely busy - trying to secure extra tickets, they don't have the time to repeat themselves every hour.
Seems such a shame to have people missing out when there’s empty sections
Are there charlton fans still missing out? I don't know of any personally. Maybe if you're after a few seats together or concessions, it's harder but surely if you aint fussy and want to go, fingers crossed you will go
Seen quite a few moaning about missing it and the 1400 sold out straight away yesterday so definitely still demand there. There’s no more seats on sale so I don’t think it matters about being fussy
Seems such a shame to have people missing out when there’s empty sections
Are there charlton fans still missing out? I don't know of any personally. Maybe if you're after a few seats together or concessions, it's harder but surely if you aint fussy and want to go, fingers crossed you will go
We have sold out. Stands to reason more still wanted.
You can’t know if you don’t offer them but would be strange to match precisely what we had been allocated and no commercial logic to leaving blocks empty.
Seems such a shame to have people missing out when there’s empty sections
Are there charlton fans still missing out? I don't know of any personally. Maybe if you're after a few seats together or concessions, it's harder but surely if you aint fussy and want to go, fingers crossed you will go
Seen quite a few moaning about missing it and the 1400 sold out straight away yesterday so definitely still demand there. There’s no more seats on sale so I don’t think it matters about being fussy
That's not great news. Sorry I didn't realise lots are still trying
On top of the ticket office closed to personal callers on either Tuesday or Wednesday this week, apparently calls were not being taken from 14.00 today. How many staff do we have working there?
Very few, if anybody had or has any problems/queries they were informed to contact the ticket office by email tickets@cafc.co.uk. There was also this link posted on the website https://www.charltonafc.com/news/wembley-ticket-faqs last Saturday. The last few days have taught me how in this day & age how few people are able to read the information provided & also prepare for eventualities like the play-offs, big away games etc. Yes the club has probably made errors but i cannot believe how little knowledge some of our fans seem to have in finding the relevant information they require on the clubs website. We have just completed a league season of 46 fixtures & still people are unaware of Loyalty Points, Valley Gold, coach pick-up points etc. I'm sure after the weekend when the 'dust has settled' we discover that very few, if any Season Ticket holders/ Valley Gold members & people with the required Loyalty points did not get tickets for the Semi- final's & final. I hope the club recognises & rewards the ticket office staff for their hard work & long hours put in over the last few weeks.
Why would anyone want to leave seats empty that could be sold? Financially benefits us, Orient and the EFL. Makes a mockery too of Orient being asked to sell theirs block by block, some fans would have bought better seats if able too so again increasing revenue. When it’s all over some serious questions need asking and answering.
Seeing as Orients general sale window ends at 5pm on Friday, I reckon we will be given a further block by block allocation after then.
Anything before that time then whoever makes that decision is opening themselves up for criticism for ‘moving the goalposts’. Could you imagine if roles were reversed and some of our fans planned to buy on Friday only for the allocation to be reduced and they missed out.
Why would anyone put off buying a ticket ? How does that thought process work? I fancy going to this match but will wait til Friday to purchase my tickets ? I have often wondered why joint Valley Gold / ST got so long to decide if they want to go to a game which is on restricted sale. Sure, prioritise them but don't give them 4 or 5 days and make the process for non joint VG/ST ie all the other genuine fans who want to go panic about buying....
It does not make sense, if sales are slowing then the sooner we get the allocation the less stressful for everyone, particularly as the guy who alluded to the admin required... Madness. But then we are only football fans....
The biggest thing that does not make sense is fans that qualified for certain sales windows could buy for themselves plus 3 other ‘randoms’ that fancy a day out.
Our average gate last season was 15k. That means the Wembley allocation that’s been sold out basically consists of 22k ‘randoms’, some of whom will have got along to a lot of home and/or away games, but not that many.
By ‘randoms’ I meant people without a cafc purchase history. I have a purchase history from being a (lapsed) season ticket holder and was lucky enough to get a ticket when that window opened. Some people I know with similar circumstances weren’t as lucky. I just think being able to get 3 additional tickets for people without history is not fair when others with more Charlton connection miss out.
My frustration is that I have probably been to enough games over the past 2 seasons to have the loyalty points to have bought in the earlier batch, but given the ease of getting tickets previoulsy I have often bought on the gate when making a last minute decision on an evening game, or had tickets bought by who I occasionally go with and not linked the accounts. Therefore I have a lot of "missing" loyalty points because I bought without my fan ID.
If I miss out today and more tickets dont become available I will be very frustrated and may change my view, but I also feel that fans with the huge loyalty point totals and fans with season tickets who go to every home game have earned the right to bring friends/family along for the big day out. I could potentially argue that it should be 2 tickets per fan ID / season ticket etc. (as this would have allowed me to get tickets by now!) but I can see the rationale to get the tickets sold as soon as possible, hopefully filling the stadium
It's a unpopular opinion, but personally I think ST/VG holders should be able to buy 4 tickets as long as everyone has a cafc ID. Nobody should be entitled to bring randoms, just because they've spent money at the club.
Family stands should be for young kids too, not 15/16/17 year olds who are probably having a pint before the match 😆
I don't agree. Plenty of semi regular attenders who don't have an account or fan ID. My wife has never had one but has been to 35 Charlton games since we've been together. Is she not allowed a ticket. Plenty of people who buy for their less computer literate older family and friends who would then miss out.
If you were to do this you'd need to make it really clear and telegraph it 2 years in advance. So that people can set up accounts and build purchase history's for those people. There should also be a reminder with every purchase of multiple tickets to assign them to the right people or risk them not being able to attend big games.
I'm just not sure we are at the point of needing to restict sales like that (yet!).
Canters, I agree somewhat but I would like to extend it to the ability to assign tickets to members regardless of what phase the ‘buyer’ got them. CatJnr dropped his ST a couple of years ago because of shift work but still does up to 20 per year split home and away and normally gets his own tix. For high profile (this year Orient and Wrexham - and playoffs!) I book his tickets as I get priority. Why shouldn’t he get those points too? Same with his gf. She doesn’t even have an account because either him or me book her tickets but she would comfortably qualify for the 150+ point phase
If you book tickets and allocate them to someone they get the points (my lot all do but then we go reguarly and read the instructions). If you don't allocate the tickets to someone how on earth are the club to know?
I can only manage to allocate if the recipients qualify for the phase I buy them in; and it's simple and quick - can you point to me to the instructions on how I can allocate if I buy in a phase they don't qualify for?
As you say, in that particular instance you cannot, because you can't allocate points/credit to someone that is not at that stage entitled to purchase.
However, the first 18 plus aways this season probably didn't have that issue and nor last season, so if you go to most of the games and register the 10 points from home games and 5 points from away games that you are ENTITLED to, then you could comfortably have racked up 600 odd points and I think we only needed 150 to enter. (Plus of course all the cup games and there are usually at least 5 per season).
I think you got the wrong end of the stick. Yes I do have 600+ but it was my son I was talking about who because of shift work can only make about 15 games split home and away and gets points when he can. He could easily have waited for the 150 phase but he wanted to stand with me (and other family members with even more points than me) so I bought in season ticket phase - which seems to be a mortal sin to some. The point I was making was that the few times I do that he’s missing out on 20/30 points
Why would anyone want to leave seats empty that could be sold? Financially benefits us, Orient and the EFL. Makes a mockery too of Orient being asked to sell theirs block by block, some fans would have bought better seats if able too so again increasing revenue. When it’s all over some serious questions need asking and answering.
Likewise where for us as a club it seems every penny counts (see Wrexham half and half scarves and ‘streamlined’ squad as examples) you’d want the EFL to let clubs absolutely maximise the value of sales.
Don’t suppose we will get an explanation however.
But I repeat thus must be following a known process and unlikely to be CAFC specific.
Leaving seats empty when they could be sold is not unusual for the League One Final.
A few years back Sunderland Wycombe had the expected mad dash for the Mackems tickets and Wycombe just got above 20k sold. Sunderland were given an additional allocation, but still not enough for the demand, when the game was played large number of blocks in the upper tier remained empty
Right… having thought about it, I don’t think there is some big conspiracy. Just typical poor British planning & indifference.
The initial allocations must represent the amount of tickets available minus segregation, Club Wembley etc etc. If a club looks very unlikely to sell more than 50% of that allocation, then they can make a quick decision to reallocate some of those to the other club. However, once a club sells over 70% (which Orient have), it means only a small amount of tickets can be released on an ad hoc basis that depends on different variables.
And I guess the attitude may be, that only the likes of Manchester United, City, Liverpool, Arsenal, Newcastle, Spurs and West Ham can really grumble in terms of allocation, as those are the only clubs that would see season ticket holders miss out on a trip to Wembley.
Seeing as Orients general sale window ends at 5pm on Friday, I reckon we will be given a further block by block allocation after then.
Anything before that time then whoever makes that decision is opening themselves up for criticism for ‘moving the goalposts’. Could you imagine if roles were reversed and some of our fans planned to buy on Friday only for the allocation to be reduced and they missed out.
Why would anyone put off buying a ticket ? How does that thought process work? I fancy going to this match but will wait til Friday to purchase my tickets ? I have often wondered why joint Valley Gold / ST got so long to decide if they want to go to a game which is on restricted sale. Sure, prioritise them but don't give them 4 or 5 days and make the process for non joint VG/ST ie all the other genuine fans who want to go panic about buying....
It does not make sense, if sales are slowing then the sooner we get the allocation the less stressful for everyone, particularly as the guy who alluded to the admin required... Madness. But then we are only football fans....
The biggest thing that does not make sense is fans that qualified for certain sales windows could buy for themselves plus 3 other ‘randoms’ that fancy a day out.
Our average gate last season was 15k. That means the Wembley allocation that’s been sold out basically consists of 22k ‘randoms’, some of whom will have got along to a lot of home and/or away games, but not that many.
By ‘randoms’ I meant people without a cafc purchase history. I have a purchase history from being a (lapsed) season ticket holder and was lucky enough to get a ticket when that window opened. Some people I know with similar circumstances weren’t as lucky. I just think being able to get 3 additional tickets for people without history is not fair when others with more Charlton connection miss out.
My frustration is that I have probably been to enough games over the past 2 seasons to have the loyalty points to have bought in the earlier batch, but given the ease of getting tickets previoulsy I have often bought on the gate when making a last minute decision on an evening game, or had tickets bought by who I occasionally go with and not linked the accounts. Therefore I have a lot of "missing" loyalty points because I bought without my fan ID.
If I miss out today and more tickets dont become available I will be very frustrated and may change my view, but I also feel that fans with the huge loyalty point totals and fans with season tickets who go to every home game have earned the right to bring friends/family along for the big day out. I could potentially argue that it should be 2 tickets per fan ID / season ticket etc. (as this would have allowed me to get tickets by now!) but I can see the rationale to get the tickets sold as soon as possible, hopefully filling the stadium
It's a unpopular opinion, but personally I think ST/VG holders should be able to buy 4 tickets as long as everyone has a cafc ID. Nobody should be entitled to bring randoms, just because they've spent money at the club.
Family stands should be for young kids too, not 15/16/17 year olds who are probably having a pint before the match 😆
I don't agree. Plenty of semi regular attenders who don't have an account or fan ID. My wife has never had one but has been to 35 Charlton games since we've been together. Is she not allowed a ticket. Plenty of people who buy for their less computer literate older family and friends who would then miss out.
If you were to do this you'd need to make it really clear and telegraph it 2 years in advance. So that people can set up accounts and build purchase history's for those people. There should also be a reminder with every purchase of multiple tickets to assign them to the right people or risk them not being able to attend big games.
I'm just not sure we are at the point of needing to restict sales like that (yet!).
Canters, I agree somewhat but I would like to extend it to the ability to assign tickets to members regardless of what phase the ‘buyer’ got them. CatJnr dropped his ST a couple of years ago because of shift work but still does up to 20 per year split home and away and normally gets his own tix. For high profile (this year Orient and Wrexham - and playoffs!) I book his tickets as I get priority. Why shouldn’t he get those points too? Same with his gf. She doesn’t even have an account because either him or me book her tickets but she would comfortably qualify for the 150+ point phase
If you book tickets and allocate them to someone they get the points (my lot all do but then we go reguarly and read the instructions). If you don't allocate the tickets to someone how on earth are the club to know?
I can only manage to allocate if the recipients qualify for the phase I buy them in; and it's simple and quick - can you point to me to the instructions on how I can allocate if I buy in a phase they don't qualify for?
As you say, in that particular instance you cannot, because you can't allocate points/credit to someone that is not at that stage entitled to purchase.
However, the first 18 plus aways this season probably didn't have that issue and nor last season, so if you go to most of the games and register the 10 points from home games and 5 points from away games that you are ENTITLED to, then you could comfortably have racked up 600 odd points and I think we only needed 150 to enter. (Plus of course all the cup games and there are usually at least 5 per season).
I think you got the wrong end of the stick. Yes I do have 600+ but it was my son I was talking about who because of shift work can only make about 15 games split home and away and gets points when he can. He could easily have waited for the 150 phase but he wanted to stand with me (and other family members with even more points than me) so I bought in season ticket phase - which seems to be a mortal sin to some. The point I was making was that the few times I do that he’s missing out on 20/30 points
Apologies, I think I did get the wrong end of the stick. I was wrongly assuming that your son had missed out through not having enough points. I didn't realise you are in the same boat as the majority and had bought for him so you can be together. I hope you all have a great day.
NB I reckon the majority including me are missing points for similar & varied reasons.
On top of the ticket office closed to personal callers on either Tuesday or Wednesday this week, apparently calls were not being taken from 14.00 today. How many staff do we have working there?
Very few, if anybody had or has any problems/queries they were informed to contact the ticket office by email tickets@cafc.co.uk. There was also this link posted on the website https://www.charltonafc.com/news/wembley-ticket-faqs last Saturday. The last few days have taught me how in this day & age how few people are able to read the information provided & also prepare for eventualities like the play-offs, big away games etc. Yes the club has probably made errors but i cannot believe how little knowledge some of our fans seem to have in finding the relevant information they require on the clubs website. We have just completed a league season of 46 fixtures & still people are unaware of Loyalty Points, Valley Gold, coach pick-up points etc. I'm sure after the weekend when the 'dust has settled' we discover that very few, if any Season Ticket holders/ Valley Gold members & people with the required Loyalty points did not get tickets for the Semi- final's & final. I hope the club recognises & rewards the ticket office staff for their hard work & long hours put in over the last few weeks.
Is madness, they could've forecast the final orient demand for 2 or 3 days now and allocated the spare seats accordingly.
It may just be a one off fuck up from whoever was making the decision, but just from an objective commercial view it seems like they've left a lot of revenue on the table. Most organisations that would be a bollocking at the very least.
I agree, at face value, but with reports of Orient fans failing to off-load spares, it suggests that some of them have tried to spiv tickets to pay for their day out and caught a cold. Also there are suggestions that partly as a result of this and local connections, that some of those sales will be occupied by Charlton. I would have gone down that route if I had to, although I wouldn't give it large at any match in that situation, particularly if that mad axe murdering Os Hoover fan was in my block.
I agree, at face value, but with reports of Orient fans failing to off-load spares, it suggests that some of them have tried to spiv tickets to pay for their day out and caught a cold. Also there are suggestions that partly as a result of this and local connections, that some of those sales will be occupied by Charlton. I would have gone down that route if I had to, although I wouldn't give it large at any match in that situation, particularly if that mad axe murdering Os Hoover fan was in my block.
You only have to look at our spares thread to see that loads have bought tickets and no longer need them due to change in circumstances etc the same will happen to Orient fans , the difference is we sold out so our spares are wanted , Orient didn’t sell out so their spares aren’t required
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Especially the booking site, as if you login to get tickets now... the Wembley event isnt even there to say SOLD OUT now.
Maybe if you're after a few seats together or concessions, it's harder but surely if you aint fussy and want to go, fingers crossed you will go
What a tremendous boost for our owners /CEO if "they" could get this sorted for a huge number of Addicks still without tickets through no fault of their own in many cases.
They told us the other day that tickets would arrive within 48 hours and they had people pestering them less than 24 hours later asking where their tickets were.
They are extremely busy - trying to secure extra tickets, they don't have the time to repeat themselves every hour.
Sorry I didn't realise lots are still trying
There was also this link posted on the website https://www.charltonafc.com/news/wembley-ticket-faqs last Saturday.
The last few days have taught me how in this day & age how few people are able to read the information provided & also prepare for eventualities like the play-offs, big away games etc.
Yes the club has probably made errors but i cannot believe how little knowledge some of our fans seem to have in finding the relevant information they require on the clubs website.
We have just completed a league season of 46 fixtures & still people are unaware of Loyalty Points, Valley Gold, coach pick-up points etc.
I'm sure after the weekend when the 'dust has settled' we discover that very few, if any Season Ticket holders/ Valley Gold members & people with the required Loyalty points did not get tickets for the Semi- final's & final.
I hope the club recognises & rewards the ticket office staff for their hard work & long hours put in over the last few weeks.
A few years back Sunderland Wycombe had the expected mad dash for the Mackems tickets and Wycombe just got above 20k sold. Sunderland were given an additional allocation, but still not enough for the demand, when the game was played large number of blocks in the upper tier remained empty
I was wrongly assuming that your son had missed out through not having enough points.
I didn't realise you are in the same boat as the majority and had bought for him so you can be together.
I hope you all have a great day.
NB I reckon the majority including me are missing points for similar & varied reasons.
It may just be a one off fuck up from whoever was making the decision, but just from an objective commercial view it seems like they've left a lot of revenue on the table. Most organisations that would be a bollocking at the very least.
Really sorry to any fans who weren't able to buy.
the same will happen to Orient fans , the difference is we sold out so our spares are wanted , Orient didn’t sell out so their spares aren’t required