Attention: Please take a moment to consider our terms and conditions before posting.
SKY T.V
Comments
-
Our Sky broadband is going up with Sky at the end of the month and have not dealt with it. I got cut off the last time I was arguing over the price.
If i call them and say I am leaving as I have got a better offer, is there a chance we can go without broadband for a short period if we cancel our contract when it expires or will the new provider just take over on that day? I've not changed broadband provider since we moved there - so about 12 years so I dont know what happens.0 -
You shouldn't need to call Sky anymore to cancel. One touch switch is now in play so decide who you want to move to, sign up and they should ask who you are currently with and they'll cancel the Sky. Bit like changing energy providers!Curb_It said:Our Sky broadband is going up with Sky at the end of the month and have not dealt with it. I got cut off the last time I was arguing over the price.
If i call them and say I am leaving as I have got a better offer, is there a chance we can go without broadband for a short period if we cancel our contract when it expires or will the new provider just take over on that day? I've not changed broadband provider since we moved there - so about 12 years so I dont know what happens.
4 -
Normally if you give your new provider a couple weeks notice they can be ready on the same day. Most providers require notice of 30 days to trigger cancellation too.Curb_It said:Our Sky broadband is going up with Sky at the end of the month and have not dealt with it. I got cut off the last time I was arguing over the price.
If i call them and say I am leaving as I have got a better offer, is there a chance we can go without broadband for a short period if we cancel our contract when it expires or will the new provider just take over on that day? I've not changed broadband provider since we moved there - so about 12 years so I dont know what happens.
What type of phone data package do you have? Using that as a temporary stop gap could work very nicely. I even found where I used to live my phone data was more than twice the speed of my home broadband!!!!0 -
I couldn’t work off my phone data when our WiFi went down for a week. Mobile signal is a bit poor in our office. My mobile is with Sky…
Thanks CP. I wanted to speak with sky first to check they won’t lower the 30 quid increase. So will try that first.0 -
Switched to Virgin after 16 year’s with Sky.Reduced my bill from £140/m to. £65/m; happy days.5
-
Going back to Sky, as I been quoted £64, and my Virgin price was discounted for 18 months. One issue is Sky now want to sign you just for 2 years. I had no issue with Sky in the first place, but despite intense haggling and being with them for 25 years plus, the discounts were removed. Virgin although had a UK call centre when you take out the contract, their customer service is based abroad to my knowledge, and cannot or will not resolve issues.Addictedoldgit said:Switched to Virgin after 16 year’s with Sky.Reduced my bill from £140/m to. £65/m; happy days.
Still have the old sky dish, with LMB lamp, although I have requested a new dish, but do they still use that set up?. The salesperson is phoning me back (we shall see) and promised me a new set up and installation, and even said they would pay up my contract?. I have kept my 2 sky mobiles, and we will have to see if the price is what it is?...... Personally, these companies will promise a lot then wriggle out of it, once you sign the contract.
Not had any issues with Virgin really. just not prepared to pay £140, just have to ensure the deal is for 2 years, and not for 1 year, then the price escalates. By the way we had the £65 deal and the price went up after 3 months to £70 with Virgin in April
up1 -
My sky (all channels no broadband) jumped from £100 to £126 - so got on the blower and got it down to £112. Was told nothing had changed on my package.As soon as I got off the phone got an email from Netflix (I had premium as part of my Sky package) to say it’s down graded to standard (so no uhd) - so not the package I had before from Sky.After 2 further soul destroying calls with Sky - who said I could have the Netflix package I had before but it would mean only a £1 saving on my £126 so wiping out most of my ‘saving’ and when I threatened to cancel said the best they could do is up my renegotiated package to £117 - trying to squeeze every last penny from me - I cancelled the whole package under the cooling off period.So they have lost a customer of 26 years over not budging over £5 per month (even if they caved on the Netflix issue they would still be getting more than the £100 I was paying before the price rise).I was a fan of SkyQ and was willing to stick with it but they wound me up with cutting me off, trying stalling and mis-selling the new package, that I just had enough. Bunch of wombats.0
-
Extortionate money they are asking for, makes me glad every day I got a firestick instead of donating my money to them robbing b*stards4
-
Mrkinski said:My sky (all channels no broadband) jumped from £100 to £126 - so got on the blower and got it down to £112. Was told nothing had changed on my package.As soon as I got off the phone got an email from Netflix (I had premium as part of my Sky package) to say it’s down graded to standard (so no uhd) - so not the package I had before from Sky.After 2 further soul destroying calls with Sky - who said I could have the Netflix package I had before but it would mean only a £1 saving on my £126 so wiping out most of my ‘saving’ and when I threatened to cancel said the best they could do is up my renegotiated package to £117 - trying to squeeze every last penny from me - I cancelled the whole package under the cooling off period.So they have lost a customer of 26 years over not budging over £5 per month (even if they caved on the Netflix issue they would still be getting more than the £100 I was paying before the price rise).I was a fan of SkyQ and was willing to stick with it but they wound me up with cutting me off, trying stalling and mid-selling the new package, that I just had enough. Bunch of wombats.Did you get through to the retention centre?The first person you speak to is in a call centre - they will offer you a deal but it won't be a good one. Refuse it and demand to speak to the retention centre - there you will get someone whose job is to stop you quitting Sky and they will 99% of the time offer you a much better deal.I suspect before your cooling off period is over you'll get a call from Sky with a much better offer.Sky are a disgrace the way they act and hopefully their business model will collapse over the next few years.4
-
I have no doubts you will get calls from sky in regard to returning....... I did virtually on a weekly basis after leaving them 18 months ago when I went to Virgin. I have however returned to sky for £69 with fibre broadband as a 'new customer' which is marketing nonsense, I had retained the fact that I been a sky customer for now 26 years, as I had 2 phone contracts running. However, I had a 'balls up' regarding open reach, who the lazy engineer claimed he could not connect the fibre on a Friday afternoon, more likely he had a pressing engagement with a pint. I felt obliged to bitch to sky, and let them have it, got compensation for not having Broadband for over a week, and £50 as a 'goodwill payment"
I dislike these companies, and frankly neither are offering decent customer service, in my opinion.
It's all about getting you to sign, and then you can screw yourself. I had to sign a 2 year deal, but getting a 'stick' from a 'contact' as a back up, as not having sky cinema.
The call centre's on Virgin are based abroad in Asia, although I did manage to get to speak to someone in 'Stockport' .....
Still charging for HD, which is ridiculous in this day and age.0 - Sponsored links:
-
I'm paying £140 for all the channels plus the Sky Glass rent. I don't think broadband is included in that price either.0
-
Geez that sounds expensive.OhMyGodden said:I'm paying £140 for all the channels plus the Sky Glass rent. I don't think broadband is included in that price either.
A month before your contract ends get straight on the phone to Sky - remember get past the first person you speak to and ask for the retention centre - and ask for a better price.
0 -
Blimey, I pay £94 for everything (all channels) including broadband and phone - the only thing I buy separate is Netflix.OhMyGodden said:I'm paying £140 for all the channels plus the Sky Glass rent. I don't think broadband is included in that price either.0 -
Genuinely surprises me that so many people still subscribe to Sky.4
-
Me too, I used to think it was mostly a boomer thing to have Sky these days, but I can see on here that plenty of ppl my age (elder millenial/xennial) that still sub to them too.Gravesend_Addick said:Genuinely surprises me that so many people still subscribe to Sky.
I dont really watch regular TV at all these days, and when I do it's only for sport. Anything outside of that its usually YouTube stuff, what's available on free terrestrial VOD services, or my Netflix and Disney+ subs. All of which combined costs a fraction of what a Sky TV package does.0 -
But you have to remember some perks of Sky, like 2 free cinema tickets a month with Sky Cinema, free Paramount+ subscription and Sky VIP1
-
Can you get Sky Atlantic with any other provider?0
-
Moved to EE TV as the cost of Sky was extortionate. Spoke to 4 different departments as I tried to cancel, all of whom gave me different (expensive) prices and some went up rather than down. No call after I cancelled to offer me a better deal.
EETV is by no means as slick as Sky, but I get TNT Sports included and a free mini box for multiroom. Don't regret moving.
Sky Atlantic shows on NowTV (included with my subscription).0 -
I was willing to move to Sky but Virgin did me a deal I was happy with in December for 18 months. Virgin is good until they go wrong then they have brilliant call centre staff and crap ones. They have more of the latter. Everything going ok so far with my 1 GB broadband. I will probably move to sky when this deal ends unless I get another deal I like from Virgin.0
-
I still pay for Sky for some reason, but I am completely disillusioned with Sky Stream. It's so buggy I sometimes just give up trying to watch TV.
We pay about £64 a month for basic TV + sky sports UHD. Also have broadbroand in with that.0 - Sponsored links:
-
So those of you that have a sky glass tv, is it worth getting?? Someone I know is selling their 65” gen1 for 220, can’t work out whether that is good value or not0
-
There is an annoying bug where the sound is about 1 to 2 seconds behind the sscreen on the original one but other than that there's no issues with it now. Personally I'd get the 2nd generation one as it's newer with more features.000__Jaaaaay__000 said:So those of you that have a sky glass tv, is it worth getting?? Someone I know is selling their 65” gen1 for 220, can’t work out whether that is good value or not
I don't think there's a way to add accounts onto it if get it second hand so be wary of that.0 -
Cancelled Sky 13 years ago. Don't regret it for a single second, and have probably saved myself about ten grand, if the numbers chucked around on here are real2
-
Football and other premium TV being pirated at 'industrial scale'
https://www.bbc.co.uk/news/articles/cp3n7dx2174o0 -
Im sure last on their list of solutions is not charging such a ridiculous amount to watch football on TV. Or creeping prices multiple times during a ‘contract’.clive said:Football and other premium TV being pirated at 'industrial scale'
https://www.bbc.co.uk/news/articles/cp3n7dx2174o6 -
They are absolutely useless.
After the euphoria of Sunday and having recovered remarkably well, spent over an hour on the phone to them on Monday trying to sort out why we can’t access Paramount +, despite having Sky Cinema.Three individuals later, I’m put through to their technical department who also wanted to talk to me about ditching from Q to Glass. Sounded good and I’d save money so all agreed. Texts come through to confirm with delivery scheduled for yesterday.
Check the tracker at about 2pm and find out that the order has been cancelled by the retailer. Nothing from Sky. And today they’ve sent me a text confirming they’re refunding the £20 set up fee. I mean, wtf.
Will be on to the complains department and if I don’t get satisfactory answers, a fire stick beckons (not really if any police are reading this).
And we still haven’t got fucking Paramount +.2 -
Moved from Virgin to sky stream when moved house in February
fucking hate it.Will be going back with Virgin next February0 -
Premier League television viewing figures on Sky Sports were down 10% last season, with the lack of jeopardy in the title race and relegation believed to be behind the reduction.
It showed 128 games last season, while TNT Sports, which broadcasted 52 matches, had a 17% reduction in its year-on-year figures.
2 -
Absolutely. Had glass for just over 18 months now and had no issues with it. You'll hear about lots of complaints most likely because people are trying to connect the cheapest internet possible to it. If you're going to get Sky glass then you need to invest in a decent broadband too.000__Jaaaaay__000 said:So those of you that have a sky glass tv, is it worth getting?? Someone I know is selling their 65” gen1 for 220, can’t work out whether that is good value or not0 -
I’ve been with Sky for about 20 years now. Yes it’s expensive, but it works and is easy. Unlike others on here I find their customer service pretty good. I was paying £196 a month though for Tv and broadband and have just got that down to £105, which I can live with. That’s Sky Q though. Wouldn’t do glass or steam.0
