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Unable to buy a ticket for today's game

13

Comments

  • Champs85 said:
    It’s been commonplace for the last 20 years or so since online sales started, that they withdraw online ticketing purchases a few hours before the match to allow walk ups. Most likely to avoid duplicate sales and pissed off customers. 

    Not sure why this is such a big problem, pretty much every club in the country does it 
    How many games are there likely to be where we sell so many tickets online in the three hours before kick off that there wouldn't be enough seats left for walk ups? It's not like we're going to sell out every week, even in this division. I also suspect that a fair number of the people buying online in the last 3 hours would be people that might otherwise be walk ups, making it even less of an issue. And as @valleynick66 says above, duplicate sales surely wouldn't be an issue either.

  • It's an absolute credit to all the pre internet fans, that used to schlep down to the ground week in week out to pay on the gate, despite having no guarantee of getting in.
    Heroes one and all.
    But it’s not pre-internet times, is it? The same approach that puts out videos with no captions so it’s unclear who the speakers are. It’s amateurish.
    Agree. I still don’t know who it was that was on the video talking about the crowd we were hoping for and then about the ground improvements. I’m assuming he is in a witness protection programme.
  • edited August 10
    I thought the issue was that Watford had sold the Away end out and thats why Charlton had put the Home tickets on restrictive sales for Online General Sale? My son's friend rang on Friday at 9pm and wanted to come so i bought him a ticket (I have a  season ticket) his mates often buy their tickets at the main box office 30mins before the match, when there are no ticket restrictions with no problems ever. 
    As for Valley catering & bars, I don't bother, north stand fans bar isn't great lets be honest and bars if you call it that in East Stand are over priced and long queues with average food. Yesterday 14 of us meet in Viva Cafe about 1/2 a mile away as one of our party is disabled so we needed space in the cafe and parking close by. Then after the match we all meet up for drinks in the Pilot pub on North Greenwich pensulia, great pub 1/2 Charlton 1/2 Watford, free parking which suited us as two of our party were Watford fans who had sat in the away end. Wonderful day at the Valley before, during and after...... COYA's.
  • I thought the issue was that Watford had sold the Away end out and thats why Charlton had put the Home tickets on restrictive sales for Online General Sale? My son's friend rang on Friday at 9pm and wanted to come so i bought him a ticket (I have a  season ticket) his mates often buy their tickets at the main box office 30mins before the match, when there are no ticket restrictions with no problems ever. 
    As for Valley catering & bars, I don't bother, north stand fans bar isn't great lets be honest and bars if you call it that in East Stand are over priced and long queues with average food. Yesterday 14 of us meet in Viva Cafe about 1/2 a mile away as one of our party is disabled so we needed space in the cafe and parking close by. Then after the match we all meet up for drinks in the Pilot pub on North Greenwich pensulia, great pub 1/2 Charlton 1/2 Watford, free parking which suited us as two of our party were Watford fans who had sat in the away end. Wonderful day at the Valley before, during and after...... COYA's.
    Yeah Watford selling out the away end put it on restricted sale. Which I can see happening for most Saturday home games this season even with the spate of 1230 KOs (cheers Sky for no home 3pms until the end of September) 
  • Agreed, next two games are 12.30 KO and Millwall on Sept 13th will be 100% restrictive and  the club aren't selling nearest blocks in ES + WS, limiting sales. I have a season ticket so its not a problem, I believe Valley Gold allows you to buy match tickets on restrictive sale? 
  • LoOkOuT said:
    No more personal attacks please, just let it go.
    Which of course can be aimed at one individual.  One trying to tell a father how to treat his son.  
    I'll not go down the road of the other comment.
    Suffice to say @sam3110 needs to make a public apology.....or you ban him.
    Hahahahahahahhahahahahahahhahahahahaha
  • Off_it said:
    sam3110 said:
    Tickets have more or less always gone off sale 3 hours before kickoff, with them then available to purchase at the ground on the day. 

    It's not pathetic.

    It's not "that fucking difficult" to buy a ticket.

    They've been on sale for ages and if your son has only decided to go this morning, but can't be arsed to get down to The Valley to queue up, then he can't be that arsed actually seeing the game can he? 

    Still, have to find something to moan about I guess. 

    fuck off.
    Off_it said:
    sam3110 said:
    Give more context then, or don't moan about it, if it's a situation that isn't that simple. 
    you clown. Who are you?

    Off_it said:
    Off_it said:
    My son has decided he wants to go today, but the website says tickets are unavailable for sale (despite there being lots of seats free) and when I ring the ticket office it's closed, despite the recorded message going on to say it's open from 10.30am on a home matchday. Result = one less seat sold , and one potential fan lost (have been desperately trying to get him back into Charlton for years now.)

    Same old Charlton. Pathetic.
    Pathetic comment - anyone could have got in today as we all know,..
    You say Charlton Pathetic- don’t seem like a fan .. 
    so learn to read.
    Off_it said:
    Wow your son didn’t go and missed a great ending to our return to the Championship!
    Charlton will be gutted on the lost 34 notes.. 
    Maybe for the Next game he gets a picket in advance like we all do now days ? 
    Moron
    Off_it said:
    sam3110 said:
    Give more context then, or don't moan about it, if it's a situation that isn't that simple. 
    Why should I "give more context", you clown. Who are you?

    All week I work with businesses who are devising ways to make "customer experience" easier, so they can more easily sell their product. But at Charlton they always seemed to have done the opposite, but putting obstacles in the way.

    In this day and age, why is it not possible to buy a print at home ticket digitally two hours before kick off?

    Why was the ticket office advertised as being open from 10.30am but still shut at 10.50? So I couldn't buy one to be picked up.

    We surely want to make it as easy as possible for lapsed supporters to come back? Especially when there were thousands of empty seats. Surely that is something we all can agree on?

    In this instance we failed. And I've been working bloody hard to try and get him back into the fold.

    It was a s*** personal comment that was bang out of order by @sam3110 who even wanted to justify his comment by wanting the last word.

    Staggeringly ignorant.
    Off_it said:
    sam3110 said:
    Off_it said:
    sam3110 said:
    Give more context then, or don't moan about it, if it's a situation that isn't that simple. 
    Why should I "give more context", you clown. Who are you?

    All week I work with businesses who are devising ways to make "customer experience" easier, so they can more easily sell their product. But at Charlton they always seemed to have done the opposite, but putting obstacles in the way.

    In this day and age, why is it not possible to buy a print at home ticket digitally two hours before kick off?

    Why was the ticket office advertised as being open from 10.30am but still shut at 10.50? So I couldn't buy one to be picked up.

    We surely want to make it as easy as possible for lapsed supporters to come back? Especially when there were thousands of empty seats. Surely that is something we all can agree on?

    In this instance we failed. And I've been working bloody hard to try and get him back into the fold.

    It was a s*** personal comment that was bang out of order by @sam3110 who even wanted to justify his comment by wanting the last word.

    And not surprisingly @sam3110 has lol'd this post.  Staggeringly ignorant.
    I'll lol everyone of your posts if you want, you silly little goat of a man
    That's rich, coming from someone with that profile pic.

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  • It is bizarre though isn't it? If you want to buy online even ten minutes before kick off why can't you? Not rocket science surely?
    I suspect it's the difficulty in tieing up online sales with in person sales at the same time. 
  • edited August 10
    redman said:
    It is bizarre though isn't it? If you want to buy online even ten minutes before kick off why can't you? Not rocket science surely?
    I suspect it's the difficulty in tieing up online sales with in person sales at the same time. 
    Don’t know, but years back they were worried about the system falling over in the run-up to kick-off. Due to the Meire tax, they do have to change the pricing. I’m not sure how far that is a factor.
  • But surely it can’t be that difficult to link the T/O counter pc to the online sales one?
  • redman said:
    It is bizarre though isn't it? If you want to buy online even ten minutes before kick off why can't you? Not rocket science surely?
    I suspect it's the difficulty in tieing up online sales with in person sales at the same time. 
    Something to raise with the Fan Advisor?
    Maybe I'll ask
  • It's an absolute credit to all the pre internet fans, that used to schlep down to the ground week in week out to pay on the gate, despite having no guarantee of getting in.
    Heroes one and all.
    No mention of the select few that would risk torn trousers/jeans, and scraped knees to enter via the heights.
  • The club have for years been pushing people down the buying online route

    Reduced opening hours of the ticket office
    KM Tax
    Scanning of tickets


    All makes sense in the modern age. So for it to be the case that you cannot buy online on the day of the match, and instead they want everyone to queue up and be served which is increasing costs seems odd. Yesterday with good weather and new season optimism the number of people wanting tickets on the day would have been bigger than most games this season.


  • What were the ques like for buying a ticket on the day.
  • What were the ques like for buying a ticket on the day.
    Long queues for the Covered End when I walked past at 2.30
  • Sure admin will look at the comments made by this Off it. I don’t appreciate being called a moron !

    As it was out attendance was 2nd lowest of all Champ games this weekend .. 
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  • JohnnyH2 said:
    What were the ques like for buying a ticket on the day.
    Long queues for the Covered End when I walked past at 2.30
    That's good. 
    All those people buying tickets for the Stevenage game 😉
  • edited August 10
    MarcusH26 said:
    I thought the issue was that Watford had sold the Away end out and thats why Charlton had put the Home tickets on restrictive sales for Online General Sale? My son's friend rang on Friday at 9pm and wanted to come so i bought him a ticket (I have a  season ticket) his mates often buy their tickets at the main box office 30mins before the match, when there are no ticket restrictions with no problems ever. 
    As for Valley catering & bars, I don't bother, north stand fans bar isn't great lets be honest and bars if you call it that in East Stand are over priced and long queues with average food. Yesterday 14 of us meet in Viva Cafe about 1/2 a mile away as one of our party is disabled so we needed space in the cafe and parking close by. Then after the match we all meet up for drinks in the Pilot pub on North Greenwich pensulia, great pub 1/2 Charlton 1/2 Watford, free parking which suited us as two of our party were Watford fans who had sat in the away end. Wonderful day at the Valley before, during and after...... COYA's.
    Yeah Watford selling out the away end put it on restricted sale. Which I can see happening for most Saturday home games this season even with the spate of 1230 KOs (cheers Sky for no home 3pms until the end of September) 
    Last time we played Leeds (who had sold out) at home I got a ticket on the day of the game.....though I did show a membership card.
  • Not much of a queue at 12.10 when I went past
  • I, for one, would like to hear what Chizz and S̶e̶t̶h̶ ̶P̶l̶u̶m̶ have to say about it... 
  • Havent heard from Messrs Idiot, Cretin or Pencil Head in a while, probably queuing for Millwall tickets and the new wifi at the Valley is on strike. 
  • Sure admin will look at the comments made by this Off it. I don’t appreciate being called a moron !

    As it was out attendance was 2nd lowest of all Champ games this weekend .. 
    If you'd read what I'd written properly and not attributed things to me I'd never said, then I wouldn't have called you it because your comment wouldn't have been moronic.

    I'm very sorry if you feel publicly slighted by the episode, but you maybe should have a think on Mark Twain's wise words next time.
  • Don't we want to try and get people back down the valley?
    Once you get out of the habit , it's hard to get back in.
    I done 4 games last season, had tickets for another 3 away games and had paid train tickets.
    Didn't do the 3 away games.
    Even the play off semi final, if the boy hadn't been going I was not going to bother.

  • clb74 said:
    Don't we want to try and get people back down the valley?
    Once you get out of the habit , it's hard to get back in.
    I done 4 games last season, had tickets for another 3 away games and had paid train tickets.
    Didn't do the 3 away games.
    Even the play off semi final, if the boy hadn't been going I was not going to bother.

    Now we are back in the championship Chris things are starting to look up.
    Come back mate. 
  • Off_it said:
    Sure admin will look at the comments made by this Off it. I don’t appreciate being called a moron !

    As it was out attendance was 2nd lowest of all Champ games this weekend .. 
    If you'd read what I'd written properly and not attributed things to me I'd never said, then I wouldn't have called you it because your comment wouldn't have been moronic.

    I'm very sorry if you feel publicly slighted by the episode, but you maybe should have a think on Mark Twain's wise words next time.
    Exactly, this scenario was made for - "If it’s your job to eat a frog, it’s best to do it first thing in the morning. And If it’s your job to eat two frogs, it’s best to eat the biggest one first."
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